I went in on Monday, May 26, 2025 to have a test done. I was told it should take up to 5 business…read moredays to receive the results back. It is now 7 business days and still nothing. When I called I was told they cannot find them and to give it another 2-3 business days for the results. I will not recommend this place to anyone. I will be disputing the charges with my bank for a service not received. For $169 it should not take almost 2 weeks to get results back. This place is truly a joke and a way to steal money from people. Must be nice!

I have been referred once & came back a second time on my own after my doctor needed new blood…read morework. Both times were walk in. Neither time was there a long wait. Had a good experience, quick/easy/painless. I will be back.

They were very busy at 7AM! I waited 30 minutes, no fault of the employees. A great majority of the…read moreclients are technology illiterate. They kept bothering the techs to help them sign in; therefore, delaying everyone else's process. Once I got called, everything went quickly and smoothly. Very caring staff, my blood was drawn with no issues and I didn't feel a thing.

Hard to rate Quest because each clinic site is different in services and staff. Plus side is that…read morethey do walk-ins with short wait times. Lab results are quick. Down side is the tangled phone system which has no real people to talk to. I have 3 Quests near me. Jones Rd and FM 1960 near Fallbrook sites are minimalist. 1960, door was open but window blinds were down even tho it was an hour before posted closing. Pushed the little service bell several times, no answer. Waited 20 minutes then left. My favorite was 290 at 1960, but generic lab tests have been eliminated. Too bad since the waiting room is comfy with tv and free Keurig coffee, water, and has pop & snack machines. Down side was their blood draw person was excellent but left. New person jabbed me mid arm and left a huge 3-week bruise. 4 stars mostly for the fast walk-in service, fast results, many locations.

Arrived at this location for lab work for my primary care doctor…read more Upon entering, the lobby area was clean and bright. Went up to the only working check-in kiosk and checked in. Five minutes later a lab tech came and got me. The tech drew my blood without any issues and I was on my way in under fifteen minutes. All in all an excellent experience and I would come back for all my future lab work.

Took my Son here, I wish I could remember the fronts desk person who helped draw my sons blood…read more Kelsey was one of the techs. Both of them were incredible, kind, and handled my 6 year old so well. Thank you both!

My first time using this lab. This place is very new and everything was supper clean. I came in for…read moremy usual blood work. There wasn't a wait when I went in but this was early in the morning. There were two people working and both were very friendly. The lady I had drawing my blood was very personable and asked about my plans for the remaining of the day. She even told me about her daughter getting ready to go back to school. She made sure to make sure I was comfortable before we got started and let me know when to expect the needle. She hit the target on the first try. I was very happy with the service I received.

So fast make sure to set appointment. Didn't feel a thing with blood drawn. They always double…read morecheck information to make sure correct.

I went yesterday morning to get my blood drawn. I got the worst tech ever. I tried calling to…read morereport how bad it was. Nobody answers and there's no voicemail system set up. I will not go back to this location.