This was probably the worst experience I have ever had with a retailer in my whole life. My first…read moretime trying to buy furniture here, I was told from an associate that they couldn't verify my identity despite me being in person with a valid US passport. The sales people were both aggressive and clueless at the same time. This happened several times before I just went and did bought my choices online. Once the furniture arrived, all items were either damaged or looked like a knock off version of what I chose in store. I am currently trying to return these items and I have been on the phone with a total of 8 people today for more than 4 hours. None of whom have given me the same information and no one was able to actually "help" me until the last agent and even that was excruciating to deal with. I am still only able to return one of my 5 items and was not given any information as to why. I was simply told I have to wait for a vendor to approve a return for the remaining items. I'm assuming they're delaying this until my first payment posts. Truly an insane experience. Avoid at all costs.

I was in there last week looking for a new couch. The sales lady wanted my email address so she…read morecould send me a picture and prices of the couches I liked. I decided not to buy there and now I keep getting spam emails from Bob's discount Furniture. I had told the lady at the time I wasn't happy giving my email address out and this is exactly why. They need to look into this.

Unbelievable quality and excellent service here! Mike helped me find the right bed for my specific…read moreneeds. He was extremely helpful, and courteous, but not pushy like you might find at other places. I have shopped for beds at Sleep Number, Personal Comfort, and the like....the bed I got here is top quality and you can't beat the price, or the service! If you need a mattress, frame, or just a good night's sleep without the high pitched sales and pressure, give Mike's Mattress a call....Mike's got you covered, and you'll be glad you did!

I never have use this app to leave reviews, but after working with mattress Mike and receiving out…read morenew king size bed, my newly wed wife and I have only praises for Mike's service for us. Mike was available all the time and offered excellent customer service, as well as a truly affordable mattress for its quality. If you're looking for a high value mattress, I would strongly suggest checking out mattress Mike's KC.

I came here because I was impressed by the many 5-Star reviews on Yelp, and guess what?! I had a…read more5-Star experience too! The gentlemen working here, Jim & Daniel, couldn't have been nicer. They both greeted us when we walked in, and Daniel helped us around the store and he was just lovely- informative and knowledgeable, but not high pressure or annoying. This dude knows his mattresses! He had us test out different thicknesses, brands, styles, etc. We learned that this is called a 'clearance center' because, while they do sell brand new current model mattresses, this is also where returned mattresses are stocked if a customer decided they didn't like their new mattresses and returned it- new mattresses are sold with a 120 day return guarantee, so while the 'gently used' mattresses aren't very old and weren't liquidated from a hotel or gotten off someone's lawn or something, I still wasn't comfortable with a used, however gently, mattress. Well I was in luck because they also stock brand-new unsold merchandise. So the new bed I liked in the store for $1200 would be only $600- box spring included- if I got the same model, but just 1 year older. And since it's new, I'll get that 120 day return guarantee too. I couldn't believe I could get a King size Hampton & Rhodes pillow top for only $600- wow! They will deliver and set-up for $50. They also sell a variety of frames & box springs separately. A Yelp check-in gets you a free twin bed frame with a $499 purchase. If you need a new mattress, I would HIGHLY recommend going here. It's honestly the absolute best mattress buying experience I've ever had.

I wouldn't exactly call this location a clearance center. The mattresses on clearance had all been…read morepreviously bought and returned by customers, and therefore came with no warranty. Discounted, yes, but not worth the trade offs. They had new mattresses but appeared to be overpriced and then on sale like most other stores. I ended up buying one from Mattress City in Olathe and happy with their service.

Showed up. Bought a mattress. This was a very simple process. Mark G. Was super knowledgeable and…read morehelpful. He was very easy to speak with. Thanks Mark G.!

Great place! We were helped by Mason, he did a great job. Got a great deal, I know we did better…read morethan if we would have ordered online anywhere, at least with the deals I saw...

Dear Leland, Not at…read moreall happy with the way my furniture delivery was handled today. I called you 10 minutes after the deliverymen left to report two big problems with one of the couches -- problems THEY should have caught before leaving: 1) A very prominent hole/tear at the top of the right arm. 2) A sharp tack or staple protruding from the face of same arm. (Also very prominent .... and dangerous.) Far from apologetic, you copped a nasty attitude and acted as though this was MY problem (well ..... I guess it was). You said if (IF?!) I wanted the couch replaced, it would have to be done TODAY. Because, even though I reported these problems IMMEDIATELY, you said I would be deemed responsible for these defects if the change-out was not done TODAY. First of all, there is no way anyone would look at these obvious defects and think I could have had anything to do with them. How am I going to get an INTERNAL staple/tack to puncture the covering and protrude from the couch. And when you see the manufacturing defect on top of the arm, it will be quite clear to you that a manufacturing defect is the only thing it could possibly be. Forget an apology or some simple common courtesy .... for someone who spent over $1,000 at your store. But where is the regard for my time, my convenience ..... for my TODAY? I already took the entire morning off work for this delivery. I work 70 hrs/week at three jobs to support my family. I am 100% self-employed which means No Work = No Pay. I had jobs scheduled for this afternoon, but now I will miss those hours as well because the change-out, you said, must be done TODAY. So, in addition to pissing off my own customers, today has cost me about $300 in lost income. Them's some expensive couches. Finally, you charged me almost DOUBLE what your employee Linda told me I would be charged for the transport of my old couches. (And I tipped your deliverymen very generously on top of that, despite this dirty dealing.) You told me three days ago that the deliverymen would have to assess the job when they got to my home and determine the charge accordingly. But in fact YOU had already told them what to charge me before they ever got to my place -- again, almost double the charge I was quoted by your employee. Some "Discount"! ..... Not happy.

The entire staff was very friendly and accomodating to what I wanted. They really went out of their…read moreway to make sure I was happy and I will definitely be back! Thank you!

The owner Travis, helps you personally. He does a great job at balancing time with each customer so…read morethat you dont feel like your waiting on him. Lots to look at in the warehouse and a picture kiosk of other furniture available to order. He offers home delivery at a very reasonable price. He is very knowledgeable and helpful in making a decision. He never was pushy or tried "sales tactics" on me. Im a small business owner and try to support others whenever possible. I found my chairs at his location and a loveseat elsewhere, but Travis could order the loveseat I found elsewhere. I found a large canvas picture elsewhere on sale at $119 and Cheapo Depo for $69. Thats crazy cheap.

Cheap and great customer service. They have catalogs you can look at for larger selectionread more

Had a good selection, found what we were looking for and at a good price. Above and beyond service!…read moreThank you!

My boyfriend and I came in looking for a new bed frame and we're very impressed with the selection…read moreand prices. The customer service was top notch with the owner offering to contact us when he gets some items in!

I wanted a new mattress for my bed. I'd looked at a few mattress stores but then a friend suggested…read moreI try a futon since they'd been sleeping on one a number of years. They said they'd gotten theirs at Temple Slug, so I headed on over to check 'em out. The owner was very helpful (I think he was the owner, but might have been his son, cuz an older guy also helped out too who might have been the owner) and let me lay down on quite a few (I think they've got about a dozen to choose from). They told me to lay on them for a while to get my body to relax and they just left me alone. I was trying to decide on 3 different ones and they just let me take my time and didn't pressure me (unlike some of the guys at the regular mattress stores who were really hard-sell). Well I ended up with one that was less than $500 and that was a heck of a lot less than some of the stuff I seen at the other places ... I mean you can drop 3 or 4 grand on a fancy mattress and box springs at those other places! Well I've been sleeping on it for about a month now and I love it. Wish I'd gotten it earlier cuz I've been putting up with my old matress for too long. But I'm comfy now!

I was exploring Westport the other day and happened to stumble into this establishment. The have…read moregreat selection of really nice futons, the staff was available to answer any of my questions. They were also very knowledgeable in their knowledge of the product they were selling. I would highly recommend them to anyone looking for a high quality futon to check this place out.

have been buying beds from here for years...getting ready to replace my bed after 10 years...they…read morehave good quality beds and reasonable prices....will take to old bed away and set up the new one...very professional

So grateful for the good people at Hawn Bedding. Their personal, professional and kind service was…read moregreatly appreciated. From the friendly and helpful salesmen in the main office, to the courteous and personable young men who delivered the mattress to my home, it was first class all the way. So great to be reminded that good old fashioned customer service is still alive and well.

My husband and I were having guests over for a long weekend and our guest bedrooms mattress was in…read moredire need of replacement. Every guest we had told us how uncomfortable it was and even preferred our couch over the bed. Ouch...anyway, we decided to stop by Mattress Firm to see if we could find one that could be delivered ASAP. The salesman was very professional and helpful- not pushy or annoying, which we greatly appreciated. We even talked to him for about an hour about random things not pertaining to mattresses at all. We quickly found something we liked and delivery was set up for the next day. Delivery was so painless and they even hauled away our old mattress! If I need a good quality mattress at a reasonable price and want to deal with a professional salesman and easy peasy delivery, I'll be back!

Wes was extremely knowledgeable and kind. Highly recommended anyone with questions to visit here…read morefor mattress help!