This was my second time taking my car in to Prime Time, and once again I was very pleased with their work. This time I just needed my bumper replaced, and it looks great now! Gary and the crew there are all very friendly and they do great work for a fair price. They even gave me a discount because I was a repeat customer! :) I hope that I don't get into another accident, but if I do, I know where I'm going. Thanks Prime Time! read more

My car was hit on the driver's side, the front bumper passenger side, and finally the rear bumper and I decided it was time for a collision shop. I've only been out here a few years so I turned to Yelp and found Prime Time. My experience has been great. My car looks like new. Gary's really fair and easy to talk to. Mike even detailed the interior for me. I had one minor fix it, took it back, fixed it while I waited and all's good. I'll definitely be referring my friends to them and if I have to have work again, I'll be going to Prime Time for sure. Thanks, Guys! read more

I just gave my car to them today for doing some repairs and the experience so far has been excellent. Mick has been super duper helpful and spend a great amount of time with me explaining everything, including the complicated insurance related stuff. I have found him to be extremely honest so far and I hope the work on my car will be done as I expect it to be done. I was always skeptical of going to any Auto Body Shop ....but I guess these guys are good as their reviews are.... Instead of beating around the bush and talking in technical jargon , they will tell you upfront what the cost will be and why it will be so... I like that... Will update this section again.. soon... read more

Mickey is the best. And he always gave me good deals and their work its awesome. I came back for my rear bumper and i finished my spolier.

Mick and Gary were awesome. Best customer service I have ever had with a body shop. They assisted me with the whole process. Although my insurance was acting up Mick was always there giving me advice, now I received my car looking better just like new. They even waxed it. Amazing guys highly recommend. read more

Mick was fast and helped me get my part. He was very nice and made sure I was taken care of on the spot! Did I mention he is real handsome too! Lol Prime Time will get the job done. read more

We drove down from Canada so Mick and his crew could give my 17 yr old car a new paint job, and they made it look new again! Our stay in LA was not long and they worked with our schedule. Thanks to the whole crew! read more

This place has literally given me the best experience for repairing my car ever. I needed to replace my rear tailgate and bumper so I spoke with Gary and he is a man of his word his team is awesome and amazing at what they do. They ordered the parts while I was there and gave me the cost of my service. Literally the same day the parts got there I got my car back. I dropped it off in the morning and picked it up a few hours later. Hands down the best place to go for anything! These guys know their trade and know it well. If you ever need anything go to prime time!!! read more

I took my car a few weeks ago because after hitting a car that pulled out in front of me, my hood wouldn't open. The gentleman could have made it seem like an expensive repair involving the car frame. Instead he said let me see something and used his physical strength to dislodge my hood from where it was stuck. It took about 30 seconds. No charge. I really appreciated it, because he could have made up some more extensive repair. It's an old car, so that's all I needed, to be able to open the hood. Thanks for being honest. read more

Mick was such a help! I needed my car fixed in a very short amount of time and he was there to make that happen. He was super nice and helpful. His costumer service is amazing and the work he did on my car is outstanding. You can't even tell something was wrong with my car to begin with. I would recommend him for your car 100%! I would never go to anyone else out there. He's the guy to go to for your car! Thank you Mick! read more

A very close friend referred me to Prime Time Collision actually for an A/C problem I was having! I simply wanted to know if I needed to add Freon or if "real" work was needed...my a/c wasn't blowing hot air. I needed someone I could trust to tell me the TRUTH and not just take advantage because I was female and charge me a bunch of money for work that wasn't necessary. Gary (the owner) and Mick were so helpful! As soon as I drove in, they took it and I went to wait in their office. Probably about 30 minutes later, Gary came back with the keys and he said, "all set!" He could've just gave me the run around about what the car needed, but he didn't. He added Freon and all was right with the world! :). I got in the car and a gush of cold air came blowing out. Yay! So, 5 stars for this location from me! And, I plan on coming back since I actually DO have a dent in my car! I was so happy about the A/C I forgot to ask him to look at it. But like I said...I'll be back! #Recommended! Thanks Gary! read more

Great working with these guys! First, the front of my 2010 Lexus Hybrid got hit while it was parked. So I was able to get the bumper repaired, and it was so easy! The insurance company sent a guy who talked to the manager of the repair shop and they took care of everything. Second, when it rained in Topanga canyon some minivan totally slid around the corner and demolished the back of my car. Same situation with the insurance - totally easy. They even threw in a free loaner car since my hybrid would have to be in the shop over Thanksgiving weekend. Totally great experience working with these guys. Hopefully I won't have to come back, but if my car gets wrecked again, I know where to take it. read more

I a little delinquent broke the mirror on passenger door so I went on Yelp to look for a good body shop. I noticed the Prim Time Collision Center had the most favorable rating so I decided to give them try. Now I now why their are so respected by their customers. In the past when I go to other garages there is that feeling that they are taking advantage of you. But when I walk into the door at Prime Time they treat you like a friend rather than a customer. Gary worked on getting the parts I needed at the best price. He showed me how much each part cost and how much he charge for labor. There were no surprises. He even did a little touch paint on my roof at no additional cost, which I greatly appreciated. It was that extra little touch that they want you as a repeat customer. From now on, if I have any body work needed for my car I will take it to PTCC. I will recommend to anyone who needs body work done to their car. They are the best. read more

I was rear-ended after only having my new truck for 3 months. I went to 4 different shops for estimates, when I went to Prime Time I knew this was the right place. Gary is awesome, no BS and he handles calling the insurance company, a rental if you need it, etc. It was really a no nonsense experience, which is super rare when dealing with auto body shops. What was best is my truck came out of his shop looking better than it did before it was hit. I was so excited when I got my truck back. Gary and everyone over at Prime Time are really friendly and do awesome work and take care of their customers in a timely manner. I would recommend everyone to use this shop. You get great service, and your vehicle back without any issues or problems which equals a great experience. read more

Prime Time made the process of getting my car repaired so easy. I found them on Yelp as they already had good ratings. They were the 2nd place I went to for a quote and I went no further. They offered a very competitive rate and a few days later I scheduled an appointment. They assured my car would look brand new and they weren't kidding. I got my car back the same week and they were able to setup a rental car for a really good price. I got my car on time as planned and couldn't be happier. Definitely deserve the 5 Star rating. Thanks again! read more

These guys are amazing. I had an accident with my BMW 640i and they took really good care of it. The owner and his brother are 2 really cool guys!! it was nice meeting them also and again, they took real good care of my car....5 stars earned for sure. read more

The guys at Prime Time were great. They fixed my bumper and it looks real clean and brand new. Super professional and highly recommend them to anyone who needs their car fixed or repaired! read more

To be honest, I'm surprised this place has such good reviews. I took my truck to get a quote on fixing a small scratch and dent in my bumper and they were nice but when we sat in the office i was shocked with the price i was given, his exact words when he pulled up the price were "pfft, thats it? only $480." I was excepting a $100 fix because its barley even noticeable and only needs some touch up paint, instead he wanted to repaint the WHOLE THING. Obviously i didn't get it done...and went down the street to a different shop and they removed the scratches with some paint thinner and took the dent out in 5 minutes ALL FOR FREE......Once the other shop said they're not going to charge me, i was grateful and enraged at the same time; grateful that I got it fixed for free and enraged because Prime Time wanted to charge me $480 for a 5 minute fix. They know the damage on my truck was not that serious, they just wanted to make fast money instead of being honest, and it backfired on them. read more

I came to prime time to get my rear bumper change due to an accident. I got great service, fast car rental & fast return on my car. I recommend it to everyone to bring there car here for the great work they did on my car. read more

These guys are nice, yes but scammers yes! I was rearended in my 2 day old Subaru so had to have a new bumper. They handled everything but took the insurance company for a ride. Just got rearended again and another body shop showed me that the bumper was not replaced at all, but reconditioned and painted! That's fine, but that's what they should have charged for! read more

Hands down the best collision center I've taken my vehicles too! Their work is always A+ and done in a timely manner. After my boyfriend's car was backed into while we were asleep, I referred him to Prime Time and Gary had his car fixed in no time. Will be taking all of my cars here as long as I'm in the area. read more

I was in a hit-and-run and these guys did a fantastic job fixing my car. They worked with my insurance company to get everything done in a timely fashion. They even went above and beyond on making it look practically new by getting it cleaned (inside and out). Would definitely recommend them for collision repairs. read more

Prime Time Collision Center is the best! Found them on Yelp and they came through for me! They made me an appointment before my work, gave me a ride to work and were open early so I could drop off my car and get to work on time. They work hard and are honest. I came to them for a rear bumper dent repair. read more

Dealing with car issues is never fun, but I have turned to Primetime on two separate occasions now to 1) replace my hood and 2) driver's side door. Both of these experiences have had perfect outcomes and my car looked just like new! Mick and his team are the best and do everything they can to give you the best! read more

I had my car repaired here. They gave me a very good price and did an excellent job. They did even more than what I asked for. I'm very happy about this place and I highly recommend it. read more

It may sound funny, but getting rear-ended has become a true joy and ease! 3 times in the last year I've had to take my car in and Mick and his team make the process, easy, supportive and also do fabulous work! I'm not saying to get rear-ended! But if you do, DEFINITELY go here. They will take care of everything and make your life easy breezy!! Also, my car has never been cleaner. What a bonus! read more

Prime time was incredible. They delivered the kind of service that just doesn't exist today. I brought them my car to repair after an accident. Not only did they fix my car beautifully but they dropped it off at my home with no extra charge. I was able to use my credit card with the help from a phone app and he didn't charge me for the oil change they did for me. Not only that but they detailed my car so nicely. I highly recommend them to everyone. They are the absolute best. I will never go anyplace else. read more

I appreciated how well they communicated with me and guided me through the entire process. They get everything done by or before the deadline and go above and beyond to make sure you're happy with the results. This is my second time bringing my mustang to them. Thank you!! read more

I brought my car that had he passenger side door damaged in an accident. Mick and his guys did their magic and fixed the damage. On top of that, they cleaned the car (inside and outside), and went out of their way to fix some minor scratched on the car. This place is the best if you ever are unlucky to have your car damaged. They know what they are doing and won't give you nonsense. Don't go to some lousy places that will do half work, go to Mick and his guys. I will recommend this place to family and friends. read more

They ripped me off. They impounded my car from the crash scene to their shop, after I told them to take to my residence. The next day they charged me $1,005 to get it out. Any other towing company would have charge me no more than $500. They take advantage of you during a time of need. read more

Fantastic professionalism!!! Works well with insurance companies. Highly recommended for complete satisfaction!!! My car is like new. Love it!!! ~ Bustamante read more

By far the best customer service I've experienced from any business. Gary took care of us the minute we called Prime Time. He took the time to answer all our questions every time we called and made the situation a lot less stressful. Thanks Gary. read more

I just got my Honda Civic back from Prime Time after it was was in an accident in which the front bumper needed to be replaced. First off, my car looks great and was returned to me in much better condition than it was before the accident. They buffed my headlights, washed the car inside and out, replaced a hubcap, got it aligned, even filled up my gas tank! Went way above and beyond what I would expect from a body shop. Aside from the work, itself the customer service provided by Mick was outstanding. He willingly gave me a ride home when I dropped my car off and called throughout the process to update me. I felt confident leaving my car at a shop that valued customer service so much and knew that I was not getting ripped off. THANK YOU MICK! You guys are the best! read more

Unfortunately, I experienced a hit and run recently, which was my very 1st car accident and quickly after my insurance sent me my appraisal for the damage that was done to my car, the first thing I did was to go on yelp to look for body shops with a good reputation and what can I say perfect ratings so I feel safe that my car will be in good hands. I found this place which was perfect and quickly called. Spoke to the owner, Gary, and he was very helpful, friendly and such a nice man. He listened to my explanation regarding the accident, he took time to look at the pictures/appraisal of my car, assessed my car in person, explained everything thoroughly, called the rental car to make sure I had a car ready for me, sent someone to take me to Hertz. He made sure I was comfortable and that my car would be in good hands. After 1 week I went to pick up my car and I was so happy with the outcome/result. It came out perfect, in fact it looked better than before I got into an accident ;).I was very satisfied with the outcome and very thankful. I highly recommend this body shop, they go over and beyond to make sure your needs are met and your car is taken care of properly, perfect body work, amazing/professional people but most of all your car is in good hands, well taken care of and will look stunning. Thank you, Gary!;) read more

Very professional fast and affordable. I was in a hurry and Gary was great and got me out of there in no time. I definitely reccomend it!

Prime Time did a great job for my Vespa restoration. They gave me a great price and completely stood by their word. The project took more work than originally anticipated but Prime Time did not cut any corners. The result was fantastic. Their team of experts really like the work they are doing and the passion shows in the results. read more

Gary and his brother, Mick were the best. Their pricing was competitive, their service was great, they were fast and the car has been running like a charm. I couldn't ask for more. There's not too many people I trust my Mini with, but I felt absolutely comfortable with them. It's so nice to find honest mechanics who know what they're doing in this day and age. And my car was sparkling clean when I got there to pick it up too! I am always going back to them! read more

This weekend was my first experienced with auto shop, hands down the best place I have ever gone too. The service was magnificent. I had a gas leakage and due to the fact it was Saturday & my birthday weekend it was the last thing I wanted to be dealing with however the owner and the employees made this horrible situation bearable. So my weekend plans we not totally ruined in the meant time while my car was being looked at I got taken to the Galleria to enjoy the day and I didnt just have to sit at the office, after I was taken to rent a car since at the moment we didnt realize how big of a problem it was. I was given directions to a restaurant that was recommended by an employee they just didnt shush me good bye. After I was done eating I was told to call the owner to get an update and he told me that he was going to FIX my car THAT DAY which was a HUGE favor, he ordered the part and made sure that my car got fixed. Throughout the whole process I was being told what was going on with it and how much it was going to cost me before any work started on it. Everyone was really helpful, nice and respectful. Although it was the worst situation I could have dealt with at the time due to the customer service that was provided and how they went above and BEYOND this experience was great under the circumstances. I recommend this shop to anyone who has issues with their car you will be satisfied all around with the work, professionalism and experience all around. THANK YOU SO MUCH FOR MAKING THIS NIGHTMARE INTO SOMETHING GOOD. read more

I was referred by a friend to this shop . I had a spoiler installed on my corvette . They did an amazing job . But most important they have a great customer service . Great job . I will definitely recommend people to this place . read more

Prime Time Collision will make sure that you are satisfied with their work. My car was hit and needed to be repaired. I don't trust just anyone to work on my car ..I wanted to go somewhere that I could trust to do an amazing job. They kept me at ease and made me feel confident about their work and service . And any questions or concerns I had they were there to answer ! read more