Went on a Tuesday and it was disgustingly packed. You're left to stand against the wall but then…read morehave a rude parking security come in and very rudely tells you to move out of the walkway, but there's no where else to stand. They don't have a paging service so you can't wait outside, or in your car. They don't provide masks, the girls at the front desk are more concerned about plans for the weekend then signing people in. And no one is called in, so the waiting room is packed. There were little old ladies waiting over an hour to be seen, it was extremely sad. And after an hour an hour of waiting myself, I left without being seen. I highly recommend you go somewhere else.

I have came here a couple of times and the front staff always seem to be in a mood. I understand…read morethey are working but I feel they should be a lot more welcoming, whenever I ask a question they always have some attitude answering back and notice this with everyone else while waiting in the lobby. I will say the doctors are great but they should have their schedule timed better, I always tend to wait 30 minutes to an hour when they make you come 15 minutes early "to have time to register you in", waste of time whenever I come the 15 minutes earlier because their doctor is not even ready.

Dr's are great and friendly front staff could use a little more customer service leave private life…read morefor break time or lunch

I have been coming here seeing Mr. Contreras for years. He is very friendly but to the point. Very…read moregenuine and skilled. This is a walk in clinic but you may make an appointment. 5 stars for the staff and Mr. Contreras but sadly 3 stars for wait times even with an appointment. But it does beat the emergency room if you're not in a life or death situation. All my prescriptions get sent right over to my pharmacy and I pick them up in an hour. All in all if you don't have a regular Dr. Give them a shot here. Keep in mind you may spend your whole morning in the waiting room.

This medical center looks a lot better than what it used to look like. I haven't been here in…read moreawhile but stopped by on the request of another medical center. I walked up and of course, the receptionists were busy chatting it up amongst themselves. (No surprise there; some things never change) They weren't on the phones or talking to any other patients. Finally one turned and acknowledged I was standing there. I don't know what it is about this place, but the receptionists always have an attitude and helping you is like you're wasting their "chisme" time. I remember awhile ago, there were about two or three male employees who were friendly and helpful. Heard through the grapevine that one transferred because he was tired of all the cattiness and drama between the female employees. The two extra stars are for the doctors. I've only seen Dr. Dawn Lewis and she's amazing. She answers all your questions and doesn't make you feel rushed. I've heard good things about the other doctors as well. Too bad the receptionists make a bad first impression.

The provider I saw not a very friendly guy. He needs to be in a different profession because he…read moredoesn't listen to what you tell him and prescribes medication that you told him you didn't want. He really has a bad attitude. I don't know his name because he never introduced himself and his name badge was turned so you couldn't see his name. I got in quick but it was a waste of my time and money. I already know what I was prescribed won't work.

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

They ordered tests that weren't covered by my insurance, then made me come back in to tell me…read moreeverything looks fine which cost me another $50 copay. My visit to these grifters cost me over $500 for nothing. They could've just called me to tell me everything was fine.

Best medical care I've ever had. I'm a 2 time cancer survivor and I've had a total of 23 surgeries…read moreover the years. So I know what I'm talking about. This clinic and little Tipton is so good.

Caring and immediate emergency care. Wonderful staff. Super clean facility. Would highly recommend…read moreto friends and family.

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Very efficient and Anthony, the physician's assistant was very caring and attentive, asked the…read moreright questions and guided me in the right direction. Front staff was always helpful.

I had an outstanding experience during my recent visit for a physical examination. I was able to…read moreschedule and be seen the same day, which was greatly appreciated. The front office staff was courteous, professional, and welcoming. The physician provided exceptional care -- he took the time to answer all of my questions thoroughly and ensured I felt comfortable and well-informed throughout the visit. I truly appreciate the high level of professionalism and patient-centered care demonstrated by the entire team. Highly recommend this practice.

Went here once did not care for the provider. The doctor seemed to be unable to even understand…read morereason for a visit. Or at least lack the Care to understand the reasoning behind the visit. All I was trying to do was find a primary care while I was living in the Bakersfield downtown area. I don't plan on going back when I go to see a doctor. I want to at least listen to or act as if they pretend to listen, not ignored horrible provider. Would not recommend to anyone that is going through a medical issue or wants medical services done when they go to a doctors appointment.

Extremely frustrating patient management. They don't know what they are doing, they make renewing…read morea prescription very difficult. All they want to do is make it necessary for you to come to the office to renew a simple prescription for a simple blood pressure medication. I would not send my worst enemy to these people.

I had no idea there was an urgent care in this medical plaza. I'll be going to this one from now…read moreon when I need such services. Very clean, friendly, & there was hardly anybody in there (although I am sure that just depends on your luck). I was nervous because when I was nursing my son I sought out medical attention at a different urgent care in town (next to the old wendy's) & that dr had a horrible bedside manner (could care less that I was nursing; told me I would have to stop, sighed a lot, etc). I have a sinus infection & Dr. Jerry Severance took into account that I am 6 months pregnant. He was kind & understanding. It's easy to find too - first door to the left when you walk in through the main entrance.

Great service and hassle free. I called to get a covid-19 test. I spoke to the Dr over the phone,…read morepulled up the MA preformed my test and I drove off. I never stepped out of my car. Yes, that easy and quick. They called me within 15 minutes with my results. I was very pleased and impressed with the easiness of getting tested. Thank you Delano Urgent Care. Oh, by the way my covid test was negative.

why Is it the front desk acts so rude, I understand they get frustrated also, & are only human but…read moredon't take that shit out on others. These staff need to be retrained, I am so mad. i called first thing in morning, girl sounded irritated but than told me monday they would see me even though I explained situation, called me again while I'm already being seen at AUC in Bakersfield asking if I still wanted to speak to the provider. ((girl what happened to Monday)). you can tell she didn't look at my things before giving her own answer! rude asf though