This review is about Sam Marco, MD. My provider left, so I had to transition care to a new provider. Despite showing up to the appointment with his computer open in front of him and being given time to use his computer when he first walked in without interruption, he never glanced at my chart. I'm a simple patient who had been doing monthly visits for the last year for one medication. Maximum time needed for chart review: 30 seconds. As he he began interacting with me and asking me questions, it became apparent that he was unaware that I was an established patient. Again, I'm a simple patient with one medication for which I had been going to appointments monthly. When I deadpan asked if he'd read my chart after it became apparent that he knew nothing about me, he said how dare I ask that, kicked me out of the visit, and told me I should get a different provider. read more

I've seen an abundance of doctors over the years, but none better than Dr. Joshi. She is compassionate, attentive, and very highly skilled. She also takes a holistic approach to her patients, offering sound advice to help her patients achieve optimal wellness outcomes. I trust and respect her and would recommend her without reservation. read more

Dr. Robinette is probably the best doctor I have ever had. I have been seeing her for 5 years. She takes all the time you need, answering any questions and addressing any concerns. She takes time to get to know you too. I have never felt rushed at any appointment. All the staff at PrimeDoc has been wonderful and very professional as well. It's easy to make appointments and you can get an appointment quickly. read more

The woman at the front desk was rude and a hot mess. I had a terrible experience. I arrived just 5 minutes late for my appointment, only to be told my doctor had already left even though my confirmation clearly stated my appointment was at 4:40. Instead of apologizing or being helpful, the receptionist was rude and dismissive, acting like it was my fault. Completely unprofessional and unacceptable. read more

It was very easy to make an appointment. They are open on Saturday which is super convenient. I was very satisfied with the staff and my treatment. read more

Fantastic doctor. Office staff was the usual sort of office staff (you know what I mean) but the doctor himself was so attentive and smart! Usually, with a physician I feel rushed or not heard, not the case here. Inarguably, an amazing primary care doc. Would recommend in a heartbeat. read more

PrimeDoc - Doctor O'Donnell - Internal Medicine Near Me - Falls Church, Virginia

The front office is the worst part of the experience with this doctor. They are friendly enough in person, but the last two times I've called (once to get a prescription filled and once to get a needed vaccination), I was unable to get what I needed. In the case of the prescription, I wasn't even given the opportunity to talk to a nurse. With the vaccination, they simply would not listen to me. Here was the conversation I just had: ME: Hi, I am a patient of Dr. O'Donnell, and I was instructed by my wife's OB/GYN that I need to get a Tdap vaccination before my baby is born this week. RECEPTIONIST: When was the last time you were vaccinated? ME: Well, my records show I was vaccinated for Tetanus and Diptheria in 2006, but it makes no mention of Pertussis, and that is the concern. RECEPTIONIST: Hold on. NURSE: How can I help you? ME: I need to get a Tdap vaccination before my baby is born this week. NURSE: When was the last time you were vaccinated? ME: My records show I was vaccinated for Tetanus and Diptheria in 2006, but it makes no mention of Pertussis, and that is the concern. NURSE: Who gave you the vaccination. ME: Dr. Valenti NURSE: We don't have your records, so we don't know if it was Tdap in 2006. ME: I'm looking at my records right now. It says Tetanus and Diptheria NURSE: We have no way of knowing, you'll need to call your previous provider. For the love of god! How hard will they work to not take my money? It doesn't matter if I had Tdap last year... from the CDC website: "Adults get Tdap in place of one of their regular tetanus boosters--the Td shot that is recommended for adults every 10 years. However, the dose of Tdap can be given no matter when the last Td shot was received. It's a good idea for adults to talk to a health care provider about what's best for their specific situation." Regarding Dr. O'Donnell himself. He was OK. Not the best or worst doctor I've had, though after only seeing him twice, I'm shopping for a new primary care physician. My biggest concern with him was he seems to have a very poor memory. He forgot things several times during my exams. Despite that, I did feel he was a competent doctor. Oh, and when I got my flu shot last fall, the nurse who administered it was great. I've never had any injection that I couldn't even feel. I have no idea if that nurse is still there or not. read more

Where's my $75.00? My appointment was canceled an hour before it was to start. I took federal government sick leave off work, four hours, and I cannot get it back. So that shows how they make the money, the way they treat patients. That's a deadweight loss of about $260.00 for me. I liked Dr. O'Donnell, that is, when I could see him. But the practice farms most work out to overworked nurses, and ones that probably deserve less stress on Valentine's Day. And exploitation makes you sick. The inequality of medical care for non-rich Arlingtonians is very obvious now. I'm done. read more

Dr. O'Donnell is excellent. Very knowledgeable, takes the time to talk and explain everything. I had not seen him for 6 years and he clearly took the time to read my file before coming in as he asked questions about things there was no chance he would remember. I had no problems making appointment or with front office. Even had the the lab folks on-site (I think the lab has some hours they are there - if you think you will need it - ask ahead to make sure) while I was there so blood draw was easy. read more

Dr. O'Donnell has been my primary physician for over 10 years for many reasons. He listens well, takes the time to explain things as well as his reasoning for making recommendations and appears to be very well informed on current developments in medicine. I take my responsibility for my health very seriously and often question physicians about their diagnoses and treatment options. While many do not respond well to this, Dr. O'Donnell does. read more

Terrible staff. Consistently rude. Doctor doesn't seem to care when I let him know. Made me feel I was the problem. I will be searching for a new primary physician immediately. read more

Went for a physical, was charged a consult fee. I could have been informed that when asked how health was, if I answered anything beyond the most cursory 1 min response, I would be charged a consult fee. Also physician didn't want to handle a chronic problem that my previous internist was taking care of so needed to consult another doctor. read more

My husband and I have been seeing Dr. O'Donnell for over 20 years and have had excellent care. The staff is friendly and listens for the most part. I also compliment them for their care - as in the drawing of blood or getting a shot - both painless. We cannot say enough good about Dr. O'Donnell - a very bright doctor with great diagnostic skills and a good sense of humor, when appropriate. read more

I would recommend Dr. O'Donnell to friends and family. My wife has seen him twice and she agrees with me that he is an excellent doctor. But our relationship with his staff got off to a very rocky start. My first 1st appointment and interactions with the front desk and other staff was unbelievable. I arrived early to fill in the new patient documents. They took my name and gave me the paperwork, which I finished and turned in. After 40 minutes waiting I asked how much longer it would be. The same person I had spoken to twice again asked my name, looked at her computer and told me to wait just a few more minutes. About 10 minutes later a different woman came out to the waiting room, asked for my name and birth date, looked at her clipboard and then told me I had to make an appointment, because they don't take walk-in patients. I told her I had an appointment which was made for me by the receptionist at another of my doctors office, while I was standing there, who wrote the info on an appointment card, and verified everything before hanging up. But I still had to make another appointment. When I arrived for that appointment I had to fill in the paperwork again which was annoying enough but it got worse. After being taken to an exam room a PA came in and asked why I was there. After telling her she apologized but because this was my first visit I had to see Dr. O'Donnell himself and he was not there. She said I should have told the person who made the appointment that this was my first visit. After telling her my story I told her I would not be coming back and left. Later that evening I got a call from Dr. O'Donnell himself who sincerely apologized for everything and asked me to come back the next day. I'm glad I did because Dr. O'Donnell turned out to be just what I was looking for, to replace my previous GP, for 27 years, who had recently retired. Since then, it's been 16 months now, I have not had any problems with his staff. read more