Vernon Blvd Pharmacy's is a wonderful and caring business. The entire staff is so friendly and…read morehelpful with everything we need, from pharmacy to everyday needs. We are so appreciative to have Vernon Blvd Pharmacy in our neighbourhood!

two different coworkers hung up on me. i was calling to ask if my medication was in stock. terribleread more

Amazing local pharmacy! Professional and excellent customer service. Highly recommend. The boss,…read moreJake Pomper, really knows what hes's doing

finally, this Pharmacy got new management. They are terrific. Very good prices. They go out of…read moretheir way to help you if they can't get a prescription they go to another drugstore that they own and they get it there. The pharmacist I deal with her name is Darlene. very professional. She really knows her drugs. The old management his name was sean had a very bad attitude. I guess he needed to retire. I'm very happy with this Pharmacy and I'll make sure to tell all my friends.

Big decision when selecting a new pharmacy, but so far I have made the right choice. They respond…read morequickly to prescription requests, answer questions, and have convenient hours (although not open Sundays but that is common.) I was able to get a parking spot in front on the store on Plandome Road, but there is also a lot in the rear. I needed an OTC medicine and they had it and the price was good. Staff is very nice and knowledgeable. Grateful for this new pharmacy in town.

The most efficient kind people you'll ever encounter. I first began working with Nature's Remedy…read morein Great Neck, preferring their heartfelt personal service to the anonymity one has at a chain pharmacy. Five years later, I moved to the Bronx, and they are still superb. Skip the big names; at Nature's Remedy, you are a human being, nota birthdate and a list of prescriptions. I'll go somewhere else when I'm dead.

This used to be a large, busy, thriving business. A nice place to shop. They used to fit people for…read moresupport braces. They moved to this small, narrow strip down the block. The engaging customer service is gone. And the $1 surcharge for paying with a credit card is in force.

They are very friendly and notifies you when your medication is ready for pickup and very…read moreinformative if needed. They also deliver?

Nancy is consistently gracious and demonstrably hardworking. The pharmacist is exceptionally…read moreknowledgeable, professional, and--crucially--readily accessible. This is where an independent neighborhood pharmacy decisively outperforms large corporate chains: negligible wait times, direct communication, and an absence of the bureaucratic friction that defines places like CVS. Instead of navigating phone menus or standing in line, you receive prompt, informed service from people who clearly understand their profession. Supporting a local pharmacy like this one isn't merely a nicety--it's the more efficient choice, and it shows.

Nancy behind the counter is excellent . So nice, so patient , and very knowledgeable. This…read moredrugstore has things that other drugstores don't sell.

I purchased a medication that my insurance does not cover, it cost 70% more at MedEx than CVS.read more

Execellent customer service!!!! Here for a quick few days and they helped my family efficiently…read morewith what they needed!!! Thank you Medex Pharmacy staff! Highly recommended for anyone who's in the area to check them out!

I called today to ask how much my prescription is and the cashier named Tatiana was nasty to me. I…read moreasked how much my prescription costs and she answered me saying " you should have received a text saying it's ready". But that's not what I asked her . The manager should train these girls to be polite and caring to the customers.

Slow wait times to pickup a prescription. Unfriendly cashiers who don't even say thank you for…read moreyour business. Long waits on line to pickup medicine, understaffed cashiers. The ownership is comprised off rude, arrogant individuals who can care less about customer service and more about putting pills in bottles to sell. They also took it upon themselves to contract out deliveries to a third party service. Wow, this service literally sends low IQ individuals to my building. Can't figure out how to get access to the building. They then proceed to call me up and speak in a different language which I don't understand since I believe we live in America. They finally get into the building and don't follow the signage to go to the left rather than go to the right. What's more, once they figure out they went the wrong way even though I tell them in English to go left, they make it up to my floor eventually and then can't find my apartment. On many of occasion, the pharmacy itself makes mistakes, and the delivery person, who could care less has no authority to rectify the issue. Nor will they call the pharmacy to rectify and absolve themselves of responsibility. There are plenty of other small pharmacies in woodhaven that I have to choose from. I was using Healthmax because they supposedly have a good reputation. However, I do not believe that to be true. If they don't make an effort to improve their service, they will easily loose out to their competitors. I really do hope store management reads this review and implements changes to improve the experience for its customers.

Seriously, this is the pharmacy that a sick person's dreams are made of. I have been chronically…read moreill since birth (37 years...) with a rare autoimmune disease, and I have absolutely HAD IT with all of these chain pharmacies treating me like a number. As one could imagine, I take a ton of different types of medications, and as a result, I have a lot of experience trying to navigate through the healthcare system. In addition, I have a 15-year career working in healthcare administration in NYC, so I have seen every ugly aspect of the industry known to man. As my health has declined with age, it has become increasingly difficult to manage my life, but what makes it worse is constantly having to argue with pharmacies/pharmacists about filling routine prescriptions. If it's not one thing, it's something else: opening late/closing early, losing scripts, overcharging, and just generally making the patient feel like they are a giant inconvenience, simply for trying to get well. This is not the case at The Chemist Shop. I started seeing a new doctor in the fall, and he would only send his prescriptions to this pharmacy. At first, I thought it was kind of annoying to impose that on the patient, especially since The Chemist Shop isn't in my neighborhood (I live on the UES and I am disabled, so I imagined having to trek down to midtown every month for one or two medications, rather than going to the Duane Reade at the corner of my block). But then I learned that they deliver to me, which doesn't make sense (lol), but it definitely changed my tune immediately. Next: everyone I've ever spoken to here is really freaking nice. Like sincerely nice. I hope I have their names right, but Nicolette and Steven have been two pharmacists that I've worked with several times, and unlike any chain I've had the displeasure of dealing with recently, the employees at The Chemist Shop actually care about what the hell they are doing. Over the past few years, I've started to run into a lot of issues at my local Duane Reade, where the pharmacists would implement their own internal rules and guidelines about what THEY felt was best for the patient, regularly overriding the prescriptions written by my actual physicians. it's absolute BS and has frequently caused unecessary barriers to my care. In addition to my underlying condition, I have had multiple unrelated health issues since January, which required a lengthy hospitalization, multiple surgeries, and a grueling recovery process that I'm still chipping away at. I can say with full confidence that if I had been getting my prescriptions sent to Duane Reade that it would have been an absolute nightmare. Instead, I decided to stay with The Chemist Shop and even asked some of my other providers to start sending scrips there instead, and the attention to detail and customer service have been unmatched. Another issue that I face at chain pharmacies is the general lack of interest in thinking outside the box or basic problem-solving. There is almost no patient support, let alone actual patient advocacy. Again, not the case at The Chemist Shop. At DR and CVS, I have had prescriptions immediately rejected when the insurance didn't want to pay or when the computer produced an error. No call from the store, just radio silence (and no filled prescription...). I'm constantly having to hunt down medications, wait on endless holds, and don't even get me started on the lack of accountability. It doesn't even matter anymore if you remember who you spoke with when you were given the wrong information. The person you name is mysteriously always off the day you cite their existence, and as if that's not unprofessional enough, they are also almost always trashed by the clerk standing in front of you. I can't even call it a breakdown in communication, because that implies that there was an existence of communication in the first place. At The Chemist Shop, when an issue arises, they WANT TO FIX IT. They will offer to call your doctor if they have questions; they will look into the price of a medication if your insurance won't cover it; and they realize that the last thing anyone wants is to be sick, so they seem to try to carry the burden wherever they can. IMAGINE THAT. As I'm writing this, I realize how ridiculously over-the-top this review is, but when you've been screwed with for decades by people who are literally employed to HELP OTHER PEOPLE, it's insanely refreshing when you come across a business that understands that a little goes a really long way, especially when you feel like shit. So if you are as disgusted as I am by the direction our healthcare system has gone in and are looking for a reliable place to get your meds, you'd be crazy not to try this place out. I promise - the only thing you'll really have to worry about is focusing on getting better.

straight up awful. gave them 1 star, because zero is not an option. sent me a message to confirm…read morea delivery date of medication. I confirmed it. botched the delivery date, so I missed my injection date - zero care, zero sympathy, zero desire to solve the problem. and they held my prescription hostage, wouldn't allow me to transfer the script to another pharmacy who could actually provide the medication. I would literally go ANYWHERE ELSE. grossly incompetent.