It was less than 24 hours from the time I called to when my dryer was fixed. He clearly…read morecommunicated his arrival time window and texted when he was on his way. Highly recommend!

I highly recommend Pavel! He was professional, honest, and incredibly dedicated to making sure my…read morewasher was repaired correctly. He took the time to troubleshoot a challenging issue, stood behind his work, and didn't give up until everything was working as it should. It's rare to find someone with that level of integrity and commitment to customer service. I wouldn't hesitate to call him again.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

Quick, clear, and complete service! The washer was fixed within 2 hours. The tech was polite and…read morefinished everything up easily.

Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!

Our dryer stopped working so we called the company we bought it from and they scheduled us for a…read more"diagnostic appointment" in 10 days! I wasn't digging the thought of not having a dryer for that long, so found Jay and texted him. He responded 5 minutes later, came out the next day, (Saturday), diagnosed the problem, had the needed part and made the repair, all within 2 hours. Reasonable price, half of what we probably would have paid. Highly recommend!!

Fast quality professional service at a reasonable price. Will use again when needed. Very…read moreresponsive with good communication.

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

If you promise to be here at 11-2 window, but then delay by letting us know it will be at 3pm, then…read moreyou don't call but it's 3:49pm and you aren't here... It's going to hard to like your 'service.' Having to call you to find out you don't care enough to be on time or to let us know there is an issue is not a great service moment.

He was so fast and quickly fixed my dryer. He had time, and I wasn't too far away so he came and…read morehad the part in his bag because it was so common a problem. Unlike other companies that came 8 times and still didn't fix the problem.

Sergio was quick to get back to me and come out to look at my dishwasher issue. He communicated…read morewhat the issue was and estimated time to fix. He ran to get the part and came back the same day and fixed the dishwasher savings me time and headache. I thought the price was a little bit high as I could have replaced the dishwasher for not too much more and have a newer model but it was still cheaper than a new one and quicker. I would use this company for future jobs as he was responsive, quick and great at communication.

We had used them before to diagnose and fix our fridge, they did a good job so we called them again…read morewhen our washer stopped working. The technician came and recommended fixes, including potentially replacing the machine all together as a cost saving measure. We called back a day or two requesting a fix as soon as possible - we have children and laundry piles up, we needed to get this fixed quickly. The receptionist said they would call us back, never received a call back. Emailed and called again. No response. Another member of the family called twice, got the same front desk person, got the same promises, no response. Honestly a weird business practice to not call back someone who was willing to spend money with them and potentially be a repeat customer.

This is a disappointing local company. It took several trips to fix our issue, and the phone…read moreservice rarely seems to know where the team is or when they might arrive. In the end, after several attempts, it seems the appliance is repaired, but for the cost the lack ofcommunication, and the time commitment, I would not recommend them.

Matt is great! Gave me a range of possible issues/solutions via email, and when he came out he…read moreconfirmed the issue right away. He was easy to schedule with, he was on-time in the window he gave me. Super courteous and nice. He fixed the problem quickly, gave a very understandable explanation of why it happened and gave me some tips for my washer to prevent from happening again. He was very knowledgable, reliable and professional. If you have an appliance repair issue he's great@

Matt saved me $1000 just for working with me through messages. Professional, friendly and…read moreknowledgeable.