When I took my car to get washed, there was a glitch in the system and my car didn't get completely…read moreclean. I emailed the company explaining what happened and sent a few pics. In no time at all, I received a phone call from Greg, who took ownership on behalf of the company, an apology for the negative experience, and a vow to set things right, which he did. He even recommended calling directly from the wash so that I could have left with a totally clean car. That is customer focused service right there, and I'm here for it. They've got a customer for life. Highly recommend. The actual car wash is great, too!

Great car wash! My car came out very clean! But at $24.00 8 expected that... I gave 4 stars…read morebecause I think it's not a great value. Price could be lower....

I forgot that I left negative feedback about one stop car wash a long time ago and regret it now…read more Told today a few co workers that they are a great car wash and that their employees are top notch especially the summer staff. Really the only real car wash in the area. Im upgrading to monthly unlimited car washes for the winter next time I go in.

First, this is a terrific bargain and a big money saver for the customer. If you wash your car…read moretwice a month, you've already broken even. The well-mannered and helpful attendants have ALWAYS been polite. With few exceptions, I have never waited long in line and rarely had more than two cars in front of me. Strongly recommend this program, and if you take advantage of it, consider giving those kids on the pressure washer a little gratuity. Vito

I believe this gas station used to be Exxon but now it is Gulf. I travel from Boston to…read moreChelmsford/Lowell area once a week, mostly on Saturdays. I use their car wash often and I must say it is one of the best Car Washes I've used. The cashier Cheri (I believe is her name), inside the Convenient store is always friendly and pleasant to talk to. I don't always go inside but the last time I was there, she even recognized me. WOW.. How welcoming is that! I have never put in a review for the Gas station before, but she deserves one and need some kind of recognition for providing excellent customer service. She normally works alone but always pleasant, even when she gets busy. As a Hotel Manager, I know it is not as easy to find people like Cheri.

It used to be family owned, but it hasn't been for quite sometime. It was sad to see how quickly it…read morewent downhill after someone else bought it. There was always a friendly face to welcome you, hot dogs, popcorn, and fresh coffee. During the winter it was hard to get into, but always a line wrapped around the building for the car wash..for $3.00, you couldn't beat it. The family was great, I think it was the 3 of them. There was just an atmosphere of pride, until whoever bought it from them just didn't care enough, and now it's a gulf..

Excellent experience from start to finish! They reached out to me immediately after I put in for a…read morequote, explained in detail what all of my options were as well as associated costs (very reasonable!), we set up a time and day and they kept in touch the few days in between with confirmations. On the specified date they even showed up early! Fantastic! And did an amazinggggg job on a car filled with a lot of "leftovers" from toddlers!! All on a light colored interior! Definitely recommend and I'll be back!! Thank you so much!!

I requested an interior detail. I don't want to exaggerate, but I was blown away by the quality of…read morethe work. The guy who came even managed to get stains out that were there when I bought the car used! He worked non-stop for almost three hours (during a heatwave, I'll add). The car was spotless inside, basically like new. And to top it off, this was the cheapest quote I got after searching through Yelp, so it's a great value. I would wholeheartedly recommend this service, and I'll return as a customer once my car gets a bit gross again, lol.

Once they charged my debit card twice and once the hose was cut and when the water came through…read morewater sprayed out of the cut hose instead of the nozzle...call them no answer no call back..they rip you off.. manager is a piece of shit..go somewhere else ..fuck you shield system of Billerica

I really enjoy this car wash. It does a great job and I appreciate that the people who work there…read moremake sure the hard to reach areas of you car are sprayed down before you go into the automatic wash. The most expensive wash that they offer is $20 and it does a great job and is worth the money. I put this wash to the test by taking my black truck that was covered entirely with road salt and it came out good as new in just a few minutes. I will be back!

The vacuum took our quarters and customer service didn't answer their phone. We tried again with…read moreanother machine and it didn't have enough pressure to vacuum up stuff, even pine needles and sand, in my car. The self car wash was also terrible. The soapy brush left dots of dirt all over the car as well as a layer of grime which I could swipe with my finger, shown in the last photo. The "high pressure rinse" came out foamy/slightly soapy and didn't at all alter the amount of dirt and grime left by the brush. I actually left with my car a lot dirtier than before. It also left black streaks on my husband's car (first two photos) which look like scratches. Don't come here, or you might as well bring your own sponge/cloth and waste the timer washing it yourself. We spent too much and can't get a refund. Imagine how bad it must be, when we had to go to another car wash afterwards.

Service was needed after I purchased a 3 pack of washes and the receipt did not come out. I emailed…read moreShield and immediate the situation was handled. Great costumer service. Value of the car wash packs are 10/10.

The car wash that I received was terrible and I needed to go redo it myself. There were spots and…read moretons of dog hair still all over the seat.

I just want Share my problem with Lowell car wash and Detail center I just dropped my car for…read moredetail on November 5 -2025 and they charge me $155 after like 2h I come back for pick up my I just showed up on my car rims get big scratch I go in side ask the owner about that happened and he said (just leave I don't know) so just let everyone know and because full with that place,

Was in the area and decided to have my car washed. It got some bird drippings on. It decided to do…read morea medium priced car wash just under $20 went through the wash garage the car and looked in my car was still dirty, went back up to the attendant asked him nicely to re-do my wash he said no i should get out and clean my own car he said something about taking money out of his pocket. What about my money out of my pocket..... Argentine cowboy Boston mass.....

I bought gas gift cards at Christmas time at the Bridge St. Station but misplaced one of them and…read morejust found it. It was for my brother who was picking it up this afternoon so I put it on the coffee table so I'd have it handy when he came. Left the room for 2 minutes and when I came back,his card was in pieces and the gas card had an edge chewed off. I called the main office and also the station on Bridge St. The manager was so nice and extremely helpful. She said they would honor the card! Thank you so much! Puppies are so naughty!

Concord Auto Detail detailed my filthy Mazda 3 today. There was sap all over the hood, the interior…read morewas filthy, and the cargo area was disgusting. Now it looks like a new car. All the sap is gone. The interior is clean, neat, and the floor mats are spotless. Even the cargo box on the console is clean inside. Unlike the results from some other detailers, the steering wheel and pedals are not slippery. Five stars for sure!

Superb work! Alex was conscious and thorough and extremely flexible in terms of scheduling. He…read morecame to our house and despite the limits of garage space, he did a masterful job. Beautifully done! Highly recommended!