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    Prince William Cardiology Associates

    5.0 (1 review)

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    16 years ago

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    Novant Health Haymarket Medical Center

    Novant Health Haymarket Medical Center

    2.1(86 reviews)
    2.2 mi

    DO NOT GO TO THIS HOSPITAL/ER!…read more We took our 3-year-old to the ER after he started vomiting from eating fish, and the experience was incredibly frustrating from start to finish. I understand ERs can get busy, but this felt extremely disorganized and unnecessarily time-consuming. 11:07 PM - We arrived and started registration. 11:15 PM - Our son was called back for initial screening (weight, blood pressure, oxygen level, etc.). 11:20 PM - We were sent back to the waiting room and told they were cleaning a room and it would be about a 15-minute wait. 12:10 AM - After waiting nearly an hour, we spoke to staff and explained that we had an infant and another toddler at home with a neighbor and needed to either be seen soon or leave. 12:15 AM - We were finally placed in a room, but the nurse informed us there was only one provider working that night and she could not give us any estimate on how much longer it would take to be seen. We explained again that we had other young children at home and could not stay indefinitely, so we decided to leave. As we were checking out, the receptionist asked if we had seen the provider yet since we had "just gone back." We explained the situation, and after speaking with the nurse, he told us the provider had already gone into the room but we were not there. 12:30 AM - We rushed back to the room, only to be told the provider had moved on to another patient because we weren't inside when he stopped by. 12:59 AM - The provider finally came in, listened to our son's lungs, checked his stomach, and said he seemed to be recovering well since he was sleeping comfortably. He told us he would provide a dose of medication for the night and discharge us. 1:00 AM - The provider left to get the medication and complete discharge. 1:15 AM - After another long wait, we asked the nurse what was taking so long. We were told the medication request was waiting on pharmacy verification. 1:30 AM - A nurse finally brought discharge papers and told us the prescription had been sent to our pharmacy for pickup the next day. We explained that the doctor specifically said he would give us a dose for the night before discharge. She apologized and said she would check with the provider. At 1:45 AM, after hours of waiting for what should have been a very quick visit, we were completely exhausted and left without the medication dose. I understand ERs prioritize critical patients first, but the communication, delays, and constant back-and-forth made this experience far more stressful than it needed to be -- especially with small children involved.

    My wife's MRI was scheduled for 8:00 AM. Instructed to arrive at 7:30 AM. After more than an hour…read moreafter arrival - no one has seen her. Someone did come to see her and explained they were busy with another patient.

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    Prince William Cardiology Associates - cardiology - Updated July 2026

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