I was rear ended in our brand new/ used vehicle and was shocked when the repairs were going to be…read more$8000 for bumper, rear hatch & rear sensor damage .. the other insurance only offered $6,700 so I didn't know what to do but I came to this shop recommended by A friend who had the same issue & Amos Ramos the owner consulted with me the same day I inquired about his ability to fix within our budget!! 1 week later I almost cried picking up our Rogue Nissan Rogue !! She literally looked like nothing happened! Every-time I got nervous and called he answered immediately and soothed any questions keeping us updated ! We are definitely coming back for ANY of our 3 car repairs !! He got a customer for life!!!

A year ago, I was car #3 in a 5-car accident. It wasn't my fault but the entire process had me…read morebuying a car a lot quicker than I'd have liked. Fast forward to a few weeks ago and my passenger side door wouldn't open without scraping the front fender and sometimes it wouldn't open at all. I had no idea how or where to even begin to get this fixed. I was recommended this business and showed up to get an estimate. Google said they closes at 5:30 but the door said 5. I was there at 4:50. Expecting to be asked to return at a different date they gladly let me show them the problem and they proceeded to fix it, rather quickly. Above and beyond kindness and customer service is what I received at the end of a long work day and if that is the indicator of some quality folks and a quality business. I hope I don't need them but if I do I know where to go because they have more than earned my trust and any future business I may have.

Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

They were prompt about arriving at the tow scene, helping me file insurance costs in my favor, and…read morewelcoming me as I came to pick up my car. I give an especial shout-out to the desk ladies Joni, and Nikki for their service.

I don't see where the friendly staff comments are coming from. I was following my map instructions…read moreand accidentally ended up at their business. Two men with red puffy bloodshot eyes approached my car while I was trying to figure out what was happening with the map, when I rolled down my window and explained I think I'd followed directions the wrong entrance. I got cussed out and told to "get the f*ck out." The one who cussed me out walked off waving his fists around while the other guy just stood there staring at me blankly. Will NEVER enter this property again for any reason, and am making sure to warn any other people because that reaction was unnecessary and threatening.

Half shaft needed to be replaced due to grease leaking out of boot. Took a couple days to get it…read moreworked on and then was told nothing was wrong with it, they replaced the side that wasn't leaking. They didn't tighten nuts so stabilizer link was destroyed, needed to be replaced a couple days later. Luckily I had dealership replace bad half shaft under warranty. There was no communication and service was erratic at best, just kept asking me to make sure I gave a great review. Due to all the time and issues my wife ended up having to rent a car for her planned trip.

Great service and very quick response time! Lee explained what was going on with my vehicle and…read moreexplained my options well. Definitely would recommend him!

My name is Christina. After feeling overwhelmed seeing postings about shops scamming students. I…read morefound this shop. This is the most wonderful shop and the kindest ppl!! I am 8 hrs away frm Lubbock, my son was on foot. Brady kept me updated, made this so much easier w a proper diagnosis, quality work, efficiency. The young lady who took the $ even stayed on phone w me while I remote unlocked the car in case they had to leave before my son got there. Like I said - I would kiss u if I could!! U will not go wrong choosing Brady and his team.

Had an issue with my air conditioner, it was fix in less than two hours. They were super helpful in…read moreexplaining what happened and what I could do to prevent it from happening again.

The folks at Nick's are so great. They work really hard to make the repair process easy. I keep…read moreforgetting that a good auto mechanic is just as valuable as first responders. Thanks for protecting my family.

I had an emergency and was in Lubbock from out of town. They had to replace a fuel line and…read moresupply. The staff was friendly and was quick to get me in. They worked hard so I could get home that night. Service was amazing!!!

Been there about 6 months ago and breaks squealed in front they told me I need to new rotors and…read morepads for back did them and they told me front pads were good just needed to do front again if wanted stop squeal cause rotors not turned. I know you don't need to do that ever time you do a break job. Very expensive and took way too long.

These guys are great. They do what they say and on time. Will be going back. Highly recommended.read more

Went in with an AC issue. They got me in the same day and were done before closing. They kept it…read moresimple and cheap. Good old school shop.

First of all, customer service is absolutely terrible. The owner, Preston, is a first class douche…read morebag. He proceeded to call me an idiot and uneducated when I confronted him about him charging me for something that they didn't fix, and in fact made the problem worse. Then, he got offended when I took my truck to a different, more reputable shop. DO NOT TAKE VEHICLES HERE!!! Allstar was very sloppy and cut corners. I recommend Mark's Transmissions. They are 100% more affordable and have better customer service.