Wylie was such a courteous and excellent driver, we had an excellent and safe time with him. The…read moreparty bus was clean and well equipped. I highly recommendation Queen City Party charters for all of your transportation needs.

This was my second time renting from Alex and his company, and all I can say is wow. I am so mind…read moreblown by how hands on Alex is in his company and how well ran this company is. Everything went perfectly. Last year, we did the exact same event and it went so well that when it came time to make a decision on the Queens Cup Steeplechase again, we knew we have to call QCPC!! To Alex and staff- you guys are so wonderful to work with, and I know if I have any questions, you'll be happy to help me out and accommodate. The bus was in pristine condition, so clean, so nice! Joyce was our driver again this year, and I have to say... if you want the best experience, you'll have her drive you. She knew exactly where we needed to be and made sure we were enjoying ourselves! All around, this is the best experience I've ever had with a party bus company.

Roman and his drivers were great! Felt like our students heading to prom were in safe hands!read more

Have been using Raging for eight years and always good service for our fundraisers. Good people!read more

Best bus for the price. Timely service. Rented this bus for New Years. It was an amazing…read moreexperience. It was great to get everyone together, have a great night out, and not have to worry about everyone driving. Loved it

If I could this company 0 stars I would! DO NOT BUY FROM THEM. I was looking to celebrate with all…read moremy friends for my 23rd birthday, I reached out to them to price check and set up a contract. The first red flag was when I could not get a call back, but I ignored and prompted it to be because of them being "busy". Second red flag, I asked for a contract and the gentleman sent me a blank contract EXPECTING ME to sign a blank contract with my bank information on it. L-O-L. After my refusal to be scammed by this guy, I asked him to send me a filled out contract in which I got no response. Finally I told him how customers shouldn't have to beg for a contract, and a timely response for a service I AM PAYING FOR. He then responded within the very minute this time, for the since I reached out. They do not respect you or your money, spend it elsewhere, it is not worth it at all! He tried to condemn me for wanting a contract for March 14th, on the 25th of February, this man tried to tell me I was not patient for planning ahead, but had the audacity to try to get me to sign a blank contract. Don't be scammed literally go with anyone else!

I have been using Billy Reynolds / Reynolds Limo at least twice a week nearly every week for the…read morepast several years and have never had a bad experience. His drivers are great, they are on time and professional and booking and billing is easy. 5 out of 5 stars. Bob Mac

My apologies for the length of this review, but I am extremely disappointed with Reynolds Limousine…read moreService. I contacted Billy Reynolds on February 18 to reserve a stretch limousine for a 60th birthday celebration. We spoke, he shared photos of his black and white limousine, and I felt comfortable. I provided all necessary details, clearly stating that I only needed pickup and drop-off service. I also let Billy know I needed to confirm with my friend Shelly, who was helping plan the event, and then would follow back up with him. Before confirming with Shelly, I drove a distance on February 21 to the Reynolds Limousine location to see the vehicles, and although I wasn't impressed, we decided to move forward. On Monday, February 23rd, I spoke with Billy again and included Shelly in the call. I asked about the white stretch limousine since I didn't see it on the lot, and he explained it was in the garage. That answer was acceptable. He then asked us to text the pickup and drop-off addresses, email, and contact numbers, which we did. In the text exchange, he asked how long we would need the vehicle. I reiterated that it was only for pickup and drop-off. After that, nothing. No acknowledgment. No follow-up. Silence. On Wednesday, February 25th, I reached out again to ask if the contract had been sent. Still no response. No courtesy. No professionalism. At that point, I felt completely ignored. Concerned, I asked Shelly to contact him. Surprisingly, he responded to her within three minutes. In that exchange, he stated that he does not rent for less than three hours. That policy should have been communicated upfront. Transparency takes seconds. Instead, I was left without any response at all, which felt dismissive and disrespectful. I also reviewed the company's website and found no clear disclaimer about a three-hour minimum unless it is buried somewhere. If this is a firm policy, it should be clearly stated so customers can make informed decisions and not waste their time. Professionalism and respect matter. Clear communication builds trust. Unfortunately, the lack of response, inconsistent communication, and absence of accountability have left me extremely disappointed. I cannot recommend a service that treats potential customers as an afterthought.

Brian was so easy to communicate with, and answered all questions I had prior to the event. That…read moreday of the event he even called as it was starting to ensure everything was good to go. The driver arrived on time and was fantastic! We had the best time on the bus, the music was blasting and dance moves on point. We did a day drinking bar tour and I highly recommend! Such a great time, we will definitely be booking again! Thanks Brian and team!

Look somewhere else, not reliable. Never showed up, only reason they getting a 1 star is cause they…read morefound us another company 2 hours after they were suppose to be there.

Everything went well!!! Great communication DOROTA was the best!! Patient and kind and picked us up…read morepromptly. We added more time while on the ride it was absolutely no problems!!! Would absolutely recommend and book again!

Buyer beware...if there was a star rating lower than one that I could leave, I would do so…read more I contracted this company to take me and a group of my friends to McAdenville to see the Christmas lights for the holidays. I researched several companies and ultimately decided on this company. Since I had never worked with this company before I reviewed the Yelp reviews and although some were less than stellar I decided that maybe those people were being a bit dramatic and perhaps it was their fault that they had a negative experience...especially since there were a few reviews that seemed to be positive. I contacted the company and reserved the date, provided the details and immediately paid the deposit to ensure everything was locked in; this was done MONTHS in advance before my expected event in December. Well...I should have listened to those negative reviews, b/c approximately 3 weeks before my event the company calls me to tell me they will not be able to fulfill the event b/c they didn't realize that an earlier event they had, which was using the same party bus vehicle, had a drop off in asheville and they will not be able to work my event 3 weeks before my event was to take place. At this point/date there are no other companies that have availability for me to contract with to perform the service that i contracted this company to do. It is very frustrating to do all my due diligence and book well in advance, pay all necessary fees, only for this company to call at the last minute and cancel. I think that is very unacceptable and their response was that they could show up to my event at 10pm to pick us up and would only charge my half of the total use of the bus...which is pointless b/c the lights at McAdenville end at 10pm and even if they didn't, this offer from them was completely ridiculous. I attempted to contact other companies, but at this late date most all other company party buses we're already booked. Thankfully I didn't have to have to fight with them to get the refund of my deposits... but please be careful if you decide to use this company, because they are completely unprofessional and evidently even if you book well in advance they still may cancel on your event, thus screwing you In the end!!!

We used Pat's Party Bus for transporting guests to and from our rehearsal dinner and wedding. We…read morerented both his party bus and his trolley, and both were awesome. Guests raved about how cool they were. Pat was really helpful with communication leading up to the wedding and getting settled on exact times for the pickups. The service both evenings was great. We even had a guest forget his shoes on the bus, and Pat met up with us after the honeymoon to return them! Thanks Pat!!!

From the owner: Party Bus, Wedding Trolley, and Party Trolley.read more

This company receives a 2 star only because we reached our destination safely. Other than that,…read morenothing was right. We were sent the considerably lower quality transit bus instead of the party bus we ordered. Driver was also late for our pickup time. When our group reached out to this company for a fix to this situation, we were offered the opposite of customer service. Thank goodness we know how to cheer up a bride and not let such errors ruin her night. We will not be using this company again mainly because they have done nothing to right this wrong.

We booked one of Vic's charters for our wedding to pick up guests from the hotel in Northlake to…read morethe venue and later that night bring guests back from the venue to the hotel. He was supposed to have a bus at the hotel at 4PM and leaving for the Venue at 430PM and the bus never showed up. With the wedding being at 530 and it already being 445 when some guests from the hotel called me and asked where the bus was I called VIC multiple times on the "emergency line" which he did not answer and 5-10 minutes later he finally called me back. He tried to at first tell me he didn't have anything booked until he found it on his calendar and told us that he did and that he had never done this before. I proceeded to ask him what we could do about it where he told me not much he was in South Carolina and had to find a driver. This left us scrambling for uber's along with another shuttle from the hotel in which we had to pay for in order to get the guests to the venue. The wedding went on after a slight delay and scrambling to get everyone there but as anyone can agree this is not something you want to deal with last second day of the wedding. I then told him to have a bus there for pickup. The bus arrived and the driver was very good but I can't say the same for Vic on that day or following days. After refunding us 300$ and agreeing to refund the other 200$ and saying he doesn't care anymore we are still waiting for the 200$ refund for the down payment at least two weeks later. He will no longer answer the phone which has made it a major pain to deal with. I will be filing a BBB complaint soon if no response due to showing no respect and not returning calls or doing as he told us he would. It was a mistake and they happen but when agreeing to refund money it is something that you respectfully live up to when you give your word.