Shout out to doc, Cindy and Jen for squeezing bob in today! Appreciate you! Doc sees all my pets…read morenumerous times yearly as many of them are special needs. As a former vet tech I appreciate his honesty and practicality.

Been seen Dr. riddle for over 12 years my Daughter even longer and we both absolutely love the…read moreplace they are very cordial professional and I've always treated us wonderfully and taken care of our animals professionally and explained treatment and cost so we can make a good decision

The service here is horrible - often you wait forever for the front desk staff to even recognize…read moreyou. Getting an emergency visit is IMPOSSIBLE - even though they advertise "during business day we can handle most emergencies"....this is absolutely NOT TRUE. If you are 5 min late for an appointment they refuse to see you - however, when you show up 5 min early - you are not seen for at least an hour after your appointment. I really believe this vet clinic feels you should be grateful for the subpar service they provide as there are not a lot of other options in the area.

East Central was by far the worst vet clinic I have ever experienced. We had a dog who was reactive…read morebecause he was very scared of going to the vet. The doctor at East Central wouldn't give my dog vaccines, even with my dog muzzled because he was afraid of my dog! We tried 3 different appointments (my son even went to a visit and held my dog while he was muzzled so it was easier for the vet) and the doctor was "too scared" to give my dog a shot at all 3 appts. We ended up taking our dog elsewhere for his vaccines and she got them done in a matter of minutes. Even when my dog was a puppy at his first visit at roughly 8 weeks old, the vet was scared of him. He told us he's more of a cat person! I understand that reactive dogs can be intimidating however, don't be a vet if you're afraid of animals! It was absolutely ridiculous. When we had to put our dog down, ECV was pretty cold about the entire situation, and it took over a month to get our pets ashes back!! I had to call them several times to follow up and get updated because ECV staff did not communicate. The entire experience with ECV was nothing but negative. I wouldn't bring my pets there if I was paid to do so.

we adopted from Ruff Start back in October. from the get go, communication was great with Ruff…read moreStart and with our dog's foster. we had some logistical issues (planned trip) and were able to work with them to accommodate us. there was an issue with getting her rabies tag and vax certificate, but that was on the vet (they forgot to send it). one of the post adoption people at Ruff Start did all the leg work and we had the tag/certificate with a few days. i'd definitely adopt from them again and encourage you to look at their available animals list if you are thinking of adding a furry member to your household! one thing to note: they do not keep animals at their facility. all dogs are fostered.

This review is in honor of Brie and her lil family that these sick people decide to abort this…read moremorning. This mama was ready to deliver anytime and this group of twisted individuals made the decision to kill them. If there was a medical concern there are other options to help this mama. They rely on donors and fosters, which get no say in what happens with these babies. How would you like your babies ripped out of your stomach? You dont get to play god. I hope everyone of you that had a part in this rots in hell. You are sick, twisted, heartless, money hungry monsters!!

Since I've switched away from Kivisto not only am I saving money but my new vet truly cares for my…read morepets. Steve was very good but since he's left the practice is not the same.

This clinic has been nothing short of amazing. I have had 3 Englishmastiffs. One I had to put…read moredown from a genetic defect that crippled to the point of not being able to stand. Kivisto took care of Titan for most of his life. He was diagnosed with the defect before I came to Kivisto. Once I switched, the Dr. tried everything to help my boy Titan. Meds, orthopedic surgeon consults, chiropractors and many other things. Unfortunately, the disease was not something that could be cured. I finally made the decision to put Titan down for his own well being, not keep him alive for my selfish wants. I brought Titan into the clinic. The staff was wonderful and the Dr even more so. We all started the procedure. Titan started to struggle and was obviously fearful. The Dr. halted the procedure and said "I DO NOT WANT HIS LAST MEMORIES TO BE OF FEAR AND STRUGGLING". She suddenly left the room and returned with a syringe of meds that would allow Titan to fall asleep. A quick injection and Titan fell asleep in my arms. The procedure was then completed. WOW! WHAT DR. HAS THAT MUCH COMPASSION. I am a client for ever. I have two more Mastiff, Zeus and Atlas. They will be cared for by Kivisto as long as I have a breath in this body. It is worth whatever drive you have to make to get to this clinic. AAAAA++++++++

My son and I adopted my pet from the Tri-County Humane Society a few years ago on a sale. He has…read morebeen my sidekick through everything and gets to go on stroller walks. The society took care of everything he needed and called to check on how things were going. I am happy with my cat Pablo.

WARNING: Their adoption contract is a way to dupe people into adopting sick animals. Do NOT adopt…read moreguinea pigs from them! I adopted a guinea pig from them that had parasites and a skin infection from it. They're super contagious and thus spread to the guinea pig I already had at home. Both guinea pigs are seniors and it's scary and awful they both are still undergoing treatment to keep them mite and lice free. Not only will they not help with the vet bills due to their "screw you for adopting from us" policy they won't take any of the guinea pigs that were housed near the one I adopted at the time to the vet. I'd be shocked if they currently don't have parasites as well. I was given a lame excuse that "nothing was noticed when cleaning cages" and they don't have the resources for it. Funny how they're supposed to have people who went to school for animal care there but someone like me picked up on that something was wrong so shortly after adoption. My guinea pig came in with another male. They were separated due to fighting and I saw that other male was adopted. By any chance if you adopted the guinea pig "Tot", he needs a vet ASAP. I asked that you be informed by the Tri County staff about the parasites and they won't do it. Their staff is also toxic and abusive. A woman named Sara Morales is vet tech there and will attack anyone on Facebook who dares to speak out about any bad experiences. Avoid, avoid, avoid!

I took my rescue dog here to have his front nails clipped. I called ahead of time to tell them that…read moremy dog hates his feet touched and is very skittish. He tends to let go of his bowels when he's having his nails trimmed. I asked if they could handle that. the woman on the phone said to withhold food for a day, which I did even though I felt that was cruel. We went and my pup was nervous as some dogs are in strange places. She took him in the room and was talking to him gently, reassuring him. He did try to bite so she muzzled him, which I have no objection to. He continued to fight her and the next thing I hear is "you're a nasty dog". he evidentially pooped a little bit. I warned her, she said they could handle it. if she talks like this while the dog parent is standing right there I can't imagine how an animal is treated when they're dropped off for grooming and get nervous. I went back and held him so she could finish trimming. I paid we left, never to return!

I took my dog here for her first ever professional haircut and I love how it turned out! She's a…read morenervous dog so I was worried she was gonna be stubborn and not want her hair cut by a stranger. When I went to pick her up not only was her haircut exactly what I was looking for but most importantly she didn't have any cuts on her and she didn't seem scared at all! I will definitely be back here.

Hidden Acres Pet Resort truly feels less like a kennel and more like a private retreat for pets…read more Set on a massive, private property, it's essentially a country club-style hotel for your furry family members. We vetted several places before our trips, and each time our dogs stayed here, they came home happy, relaxed, and clearly well cared for. The staff is exceptional, genuinely kind, and attentive, which shows in every interaction. The facility itself is spacious, and we loved that they walk the dogs right at drop off to help them get acclimated and comfortable. During our recent holiday trip, our teenage son checked in on them, and the staff happily texted photos of the pups playing in the snow and having the time of their lives. Grooming was another highlight. Both dogs came home freshly trimmed, brushed, and looking fantastic. The only drawback is not having a live camera system to check in visually while you're away, which would add an extra layer of reassurance, though we fully trust they're in great hands. Overall, it's comforting to know our pets get a luxurious staycation when we're gone, and judging by their happy returns, they're just as spoiled there as they are at home. What can I say? Hidden Acres is truly PAWsome.

Highly recommend. Our dog loves it so much that we can't tell him when we're headed there or he…read morestarts barking and pawing the windows in excitement!

Dr. Keith is awesome! He heard how walking was difficult for my dog and got him in the next day…read more He was very caring and will follow up! I recommend his practice for animal chiropractic!