Came same day, spotted the problem and fixed it within 3 hours of the call. Sam is very personable…read moreand knowledgeable. Had what he needed on the truck. Excellent work at reasonable price.

We had been living in Florida and I had a really bad experience with an air conditioner repairman…read moreone man came out and said I needed to come up with $2,500 cuz the air conditioner was shot all the second one for $200. So like everyone who calls and air conditioning and it feels like you're going to motor vehicle you're not sure what you're going to get what Tyler came out from hell and I was incredibly impressed with his ability and caring and cost I would highly recommend hail air conditioning for any of your needs or service of an air conditioner.

at first this company seems professional, but the quality of the work and the fact that they do not…read morewarranty at work makes it just a money pin after five times of deal dealing with the same issue they have refused warranty. The part was not even a month old. I recommend you don't do business with these people.

It's rare these days to find a company that goes the distance, no matter how far that distance may…read morebe, not only to meet but to exceed a HIGH STANDARD of service. Mid Mountain Heating and Air, is just such a company. Their professionalism and courtesy inside your home would warrant an invitation to Thanksgiving dinner and their technical skillsets are, no doubt, the best in the industry. From the front desk, to the their well educated and trained individual technicians, to the owner of the company, you feel as though your job is the most important one they have. I rarely right reviews but after Mid Mountain recently went beyond the call to research and resolve a complex issue, I had no choice but to write a five star review and would give them ten stars if that were an option. You can't go wrong with this company. They are the best in the business. T. Finn

I called with a tiny problem but an approaching deadline: replace some ancient copper pipe before…read morewe move away. Other places wanted to put off even an inspection until after our move. M & S got someone on site the same day. And not only did he give a good estimate, he went back and got the parts and did the repair. Same day. Thanks for your help!

Dusty is the best! He's been by four times. First for the installation and relocation of a new…read moresystem. I was surprised it only took him a few hours. Another time I wanted an additional vent in my office and he finished that before I could finish my morning chores. Every visit he was punctual, courteous, quick, and respectful of my old house. I cannot recommend him more highly. Always a pleasure, and the cost is always reasonable. 5 Stars +!

Went above and beyond fixing my air conditioner!!! Very detailed and explained everything. Very…read morehelpful and knowledgeable. Best experience ever!

My heat pump was frozen up. He came out the next day at six with her a few minutes. And Ashley went…read moreover and checked everything. He really knew what he was doing. The charge was quite fair. I would highly recommend him for your HVAC maintenance or installation

I'm very pleased with Matt. He was reliable, respectful, and pricing for maintenance was…read morereasonable. He worked me in when I had an issue and the weather was cold. Great guy!!

Absolutely abysmal! Does not guarantee his work! Never found leak and explained to my wife that…read morepeople were snorting Freon! Go with a competent company that will not give you ridiculous claims and scam you for Freon!

I bought a home in 2023 that had a American Standard condensing…read morefurnace in a conventional split system. It had an older setback thermostat everything else was new. I had ir serviced by Collins HVAC by a technician that was not the owner. A year later I had a different Service tech from Bristol VA change out that old thermostat. While he was there I asked him to check out our furnace. He told me that whomever serviced it didn't recognize a condensing furnace with a secondary heat exchanger! He said for that reason it wasn't plumbed as to the cold air intake and moisture laden exhaust gases both of which exit from pipes that pass through the homes foundation wall. I should point out that the service tech from Bristol was the owner and was authorized to service American Standard\Trane heating /cooling equipment. I Am now using that the tech from Bristol fool me once, shame on you; fool me twice, shame on me.

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.