DO NOT PURCHASE FROM CARMAX. CARMAX sold me a piece of junk. I purchased a '21 Ram pickup in August…read more2024. By February of '25, I had to have my cam heads and lifters replaced. In May of '25 my entire engine had to be replaced. I then had to have my radio replaced December of '25. CARMAX was not willing to make this situation right. Offered to purchase the vehicle back from me for 3K less than the original asking price and of course did not offer to take care of all the additional fees (7K worth).

I had a vehicle shipped to my nearest CarMax location with the intention of purchasing it upon my…read morereturn from being stationed overseas for a year. Time was incredibly limited as I had to report to my next base shortly after arriving stateside. I stayed in constant communication with CarMax, and they had clear notes in their system to hold the vehicle for a few days until I could finalize the purchase. Despite weeks of planning and coordination from overseas with banks, insurance companies and CarMax, I received a call on the day of the sale from the sales representative at CarMax informing me that the vehicle had been sold or shipped to another location. This was a vehicle I had carefully selected, and CarMax was fully aware of my situation and timeline. To say I'm disappointed is an understatement. I relied on CarMax to honor their commitment, and they completely failed me during an already stressful and time-sensitive period. This experience has been an absolute letdown, and I will never recommend or purchase from CarMax again. For a company that prides itself on customer service and transparency, they dropped the ball in the worst way possible. If you're a service member or someone on a tight timeline, I'd advise looking elsewhere to avoid a similar experience.

traveling healthcare worker, and I had an emergency where I needed my car fixed asap. They were…read moretimely, professional, and fair. OH my God, what an amazing company and staff.

I can't describe in words how amazing this car dealership is. The owner James, is outstanding with…read moreworking with you on payments and whatever you need. He's always willing to negotiate and he holds a lot of trust to all of his possible customers. If he doesn't have a car that you like he's willing to find a car that you'll love. Not to mention, he has the best cat ever Carly. He's awesome at finding affordable, good shops for all cars. He goes above and beyond to please his customers.

Nice, friendly customer service. Ready to work s good deal for you. Nice, clean cars. Well kept,…read morelittle business on the corner. We came over to look at a vehicle that was almost like one we used to have. Salesman turned the car on, opened up the hood and all the doors, let the car idle and really sold all the features of the car. Chico's doesn't have a lot of cars, but the ones on the lot are nice, clean, well taken care of merchandise.

Do not buy painless dent repair Nothing is covered, it is either too major or too minor…read more Disappointed

WORST DEALER EVER! We have been reviewing bad car deals professionally for over 17 years. A family…read morewas involved in a vehicle transaction with Eddy's Toyota November 2024, and has uncovered what appears to be major irregularities surrounding both their trade-in vehicle and their financial transaction paperwork. According to documents reviewed after the sale, the family's Toyota Prius does not appear anywhere on the final vehicle contract as a trade-in, despite the family allegedly surrendering possession of the vehicle during the transaction. Compounding the concerns, the contract also allegedly fails to reflect a separate $7,000 down payment made by the family toward the purchase. The family shared bank records clearly showing the payment was made. The situation became even more troubling after information surfaced suggesting the Prius may later have been sold in a private-party transaction for approximately $5,000, allegedly involving the dealership's finance manager. At the same time, approximately $6,400 in finance and backend products reportedly appeared within the transaction documents. The buyers, according to those familiar with the situation, faced significant language barriers and did not speak fluent English, raising additional concerns about whether the terms, products, and financial structure of the transaction were fully understood or properly disclosed. If confirmed, the circumstances could raise serious questions involving trade-in accounting, consumer disclosures, finance practices, and potential deceptive conduct.

I purchased my second car from Richard today for my daughter. I'm buying my 3rd from him shortly…read morefor myself. A great team to work with, and a good man. Buy​ your next used car here.

This was my second purchase from Trader Motor Company,my first purchase was 10 years ago they were…read morea great Dealer then and I'm happy to say they are still Helpful and Honest as always it was great to see the strong integrity is still there.