Skylar was fantastic to work with throughout the insurance quote process. She provided competitive…read morequotes, took the time to answer all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed. Her responsiveness was outstanding. Every question or request was handled quickly and professionally. She made what can often be a stressful process simple and straightforward. I highly recommend Skylar to anyone looking for knowledgeable, responsive, and customer-focused insurance service.

Very helpful and responsive. I trusted them immediately with our daughter's insurance.read more

Pete and his team are very informative and seemed to care about my best interest. Highly recommend…read morethem as an insurance agent if you want State Farm has your insurance company.

From the owner: Our mission is to prepare you for the unexpected! Its better to have coverage and not need it, than…read moreto need coverage and not have it! License #: TX-1994386

We have had John and his team as agents since 1997. If you're looking for a team that will always…read morebe in your side you've found them. Over the years we've had to use them several times and each and every time I have felt that they take a personal interest in our claims. It's like having your best friends helping you out at a time you really need it. Hard to find this kind of team these days. Our son recently bought his first home and it wasn't even a question where he's go for his insurance needs.

Excellent service the most trusted closing company the staff so humble and professionalread more

Got a policy for me and my spouse. Solid company, Solid agent. Mike is easy to talk to & listens…read moreto our concerns & needs & offers great solutions with options to consider. Highly recommend.

Allen Warchol and his team is phenomenal. They assisted my mom and dad with their Medicare plan…read moreenrollment. My mom had no idea of how much of a huge benefit and advantage she's entitled too. We most definitely recommend Allen's services.

I was recently in a bad car accident and same time received my new debit card. My payment was…read moreautomatically pulled and I wasn't given the option to update my payment option or pay a different way, they just DEACTIVATED my account. I have email confirming. So I will no longer be a customer with them. There is no option on the app or website to update debit card information. Completely used UNFRIENDLY. I am very disappointed in freshbeneies whom I have paid for for years.

I've been through my fair share of car insurance companies and every year I would switch because…read morenone of them showed the compassion and willingness to help as much as Farmers does. Erica is the best and does what she can to get us the best deal and best coverage for our needs. I don't see myself switching companies anytime soon!

AVOID!!! RUN!!! I've just been through a nightmare with…read morethem. I was quoted an amount for my Homeowners Insurance in December. After many quotes, and based on that quote, I went with them. NOW THREE MONTHS LATER, I can't figure out why so many transactions and extra money is coming out of my escrow account. I called the agent and found out he has already credited and rebilled my policy three times. Never a phone call. No communication. I was getting checks from the insurance group and didn't know why. It was due to the twice credit and rebills. And NOW......oops. His comment to me was: "oops, I forgot to check a box". My policy is an ADDITIONAL $400! RUN, DON'T WALK FROM THESE FOLKS!!!! They DO NOT STAND BEHIND THEIR QUOTES AND WILL CHANGE THE AMOUNT WITHOUT TELLING YOU!

I am very impressed with the Dean and his staff, Daniel and Jake, they are all great! Daniel was…read morevery thorough in putting together a quote for me and explaining to me the various options for both my personal and business insurance needs. Thank you!

Upon visiting this office earlier in the morning to obtain an insurance quote, the employee sent me…read moreon my way promising to work on the quote and get back to me in the afternoon. He was well aware that I needed insurance right away, commencing today and indicated that would not be a problem. It is about ten minutes to five, and the employee never telephoned me back. He had at least seven hours to tell me something, but apparently my request was disregarded. I had to telephone him, and he gave me the impression that not much had been done to find me a policy. This guy is just wasting my time.

I've had coverage from this office for maybe 10 years. No more…read more A few years back I received what I thought was an excessive premium increase, so I called to see if I could get a better rate,. No one called me back Fast forward a few years and again I received what I thought was an excessive premium increase, so I called to see if I could get a better rate,. After not hearing anything back, I had to call the office and was told it could do no better. Fast forward to this year, and again I received what I thought was an excessive premium increase, so I called to see if I could get a better rate. Yup, no one called me back, again.. So I did some shopping and found both home and auto policies for about 51% of the cost of my renewals.

Worst Agent that I have dealt with in over 20 years. Staff is rude, condescending and…read moreunprofessional. They use deceptive practices to charge you more

You are not in good hands with Allstate! Be sure to read the fine print, because they will change…read moreyour coverage without your knowledge. This insurance company will cheat you on claims when you need them most. Truly a disappointment.

Kim is an outstanding agent. Very accessible and knowledgeable. She found us the perfect health…read moreplan for our needs at a great price. Highly recommend!

From the owner: Friendly, helpful, customer service, In the industry for 20 years, read more

I have homeowners insurance and car insurance with John Pavle at Allstate. There are two people who…read moreanswer the phones in McKinney. The first, whose name is April, gave me incorrect information about my insurance rates on two cars I own, and then agreed with me that it did not sound correct. However, her response to the discrepancy was to launch into some sort of defensive and rehearsed statement about having no control over the rates -- that a computer does it. Hmm? I heard that defense more than once. Someone should listen to that recording. I think it was Tuesday July 14. On July 15, I used the online text messaging system to try to reach a resolution. I got no response. On Thursday July 17, I called and reached another person, whom I thought was April. She had the same defensive, rehearsed response to my inquiry. With both women I was experiencing communication errors that lead to big confusion. What really upset me was that their first action was to defend, and not to investigate the claim. This was especially true in the second call on July 16. Hopefully someone will listen to that call as well. It seems to be a systematic error in the way the company is interacting with customers.

Allstate and this specific office, run by Kristi Engstrom, is the absolute worst company I've ever…read moreworked with. like everyone else shares on their reviews, this office is running a complete scam! they never respond, you get automatic emails telling you how busy they are, they will charge you every single renewal, they get you by clauses they come up with to charge you more money, they are rude, and don't care at all about customer service. Kristi loves being in charge and is a complete bully. she loves to control you and ensure you know she is in charge and you can't talk to anyone above her. read all 18 reviews. this office has a 1 star rating for a reason. worst office and company I've ever dealt with. they tried to charge me MORE for wanting to remove a driver and a vehicle that had full coverage for a loan once I sold it they shared there was a clause telling me if I make adjustments it's more expensive. don't go with Allstate and def not this John labor office. total Sam and horrible humans work there! they are the worst! 'allegedly' lol (I've already been threatened by Kristi via email for telling her in writing reviews)