I had a great experience at this insurance location everyone was very welcoming and friendly and it…read moremade the whole process a lot more inviting! Getting health insurance can be confusing, but Mirian R. helped me through the whole process and it only took a couple minutes! Thank you so much for helping me!

First off, Jennifer is amazing. The entire health insurance industry can be a bit daunting, and she…read moremakes it so easy and understandable. Andrew Vanos is a wonderfully knowledgeable and honest broker. Their quality of service is top notch. I am thankful for Jennifer calling me this morning and getting me right in for an appointment. I highly recommend this office.

I was assisted by Italy, she was absolutely amazing…read more First of all, I didn't request any help, she called me based on my Cover California changes online, and provided very throughout information. Furthermore, she listened patiently and kept promises for following up. Every time we spoke, she was well prepared and made my situation better each time, not to mentioned, she showed eagerness to help and made me more relax about the situation. With that, I can conclude, Italy is excellent at her job and provides top tier customer service.

This place is amazing. I tried to do this all myself, but was just infuriated after just a short…read morewhile. The team here is phenomenal. Shout out to Jose, Tom, and especially Anne (who is just SO nice) for all the information and guidance! Would highly recommend!

Tusk insurance was first class! My insurance broker Lisa was so helpful. She answered all my…read morequestions and was very informative. Will be using Tusk for my employee benefits.

We recently were looking to make a change in our company Benefits Broker due to a lack of service…read morefrom our current vendor. After interviewing 9 different companies, the choice was crystal clear. I have dealt with several health insurance brokers over the past decade, and I was absolutely blown away by the difference in service, product knowledge and response time. We are a smaller company, and looking for a more personal touch. Garth not only has a terrific way of explaining the plans and saving us money, but he was the only Broker to provide me with ways to save me time as well. (Which is priceless when you wear a lot of hats!) I'm a tough customer, and very demanding of the level of service my vendors provide, and it was really a win to find someone who takes care of my staff like they are family.

My wife and I needed help with changing our insurance plan and initially I made the mistake of…read morefalling for one of th einternet ads that asked you for a phone number and then within 20 seconds had a string of calls (read 20 calls in 90 seconds). I was treated rudely when I said I was only looking for information. Exasperated with unhelpful agents I looked on Yelp to see who the best health insurance agents were in my area and Peter Nagel came up near the top of the list. So I called him and left him a message. I got a return call in 10 minutes apologizing for not being able to pick up and then Pete spent almlost an hour with me going over our health plan and helping me get set up on a new and better plan for the best price. He never applied pressure. It felt so professional to the point of being similar to speaking to a family member who happened to be in the business. His thoughtful suggestions and information were all given freely and I would have no hesitation at all to refer him to anyone. If you don't enjoy being inundated by impersonal insurance "Call Bots" do give Peter Nagel a call its like a breathe of fresh air and he is so good at what he does. I would give him 10 stars if they let me!!

This was my first time using an insurance broker and I'm glad I gave it a chance. I was introduced…read moreto Peter Nagel through a recommendation from a fellow alumnus. Peter is a dedicated broker who takes the time to truly understand your needs and identify the best options available. He never pressures you one way or the other. Instead, he clearly lays out all the insurance choices in an organized and easy to understand manner, helping you make an informed decision by weighing the pros and cons. I highly recommend reaching out to Peter to evaluate your medical insurance options.

6 Months, Still No Resolution - Now My Bill Is in Collections…read morePlus I'm 9 months pregnant currently and need to deal with this since over 6 months! I've been trying to resolve one simple claim since February, and now it's almost August and it's still not resolved, and my bill has already been sent to collections because of Blue Shield's delays. Multiple Blue Shield representatives confirmed that I was assigned to the correct medical group, and it also showed correctly in my member portal before my appointment. I relied on that information. My grievance, signed by Shannon C., was denied even though I submitted extensive evidence, including screenshots, phone records, and the provider bill. The response even referred to the wrong provider and asked me to complete an "enclosed" claim form that wasn't even included. What is most frustrating is that it feels like none of the evidence or documents I submitted were actually reviewed. I keep being asked the same questions and told to provide information that I have already explained and submitted multiple times over the past several months. I've spent countless hours on phone calls, emails, and uploading the same documents again and again, yet nobody seems to review the full history of the case. Instead, I keep receiving generic responses that restart the process from the beginning. This has been by far one of the worst customer service experiences I've ever had with an insurance company.

Went into CVS on Saturday to pick up my monthly prescription for the first time in 2026. Shocker:…read moreMy out-of-pocket cost rose from $35.00 per month to $117.00 per month. No advance notice of any kind was given that I have seen. This should have been well communicated so I could prepare. Not sure how I can continue with care for my afib?

I am an Uber driver who's is constantly coming in to the Covered Ca.office in HB every 3 months to…read moreget proof of medical coverage required by Uber for to receive a cash benefit . I am so grateful to Wanda Ayala Pizarro & the rest of your staff for providing me the previously mentioned proof in such a patient & professional manner. I just had to finally leave a 5 Star review because I've made this request over & over & will have to continue to do so. They have absolutely helped me immensely. Definitely 5 Star service !!!

Very knowledgeable and helpful finding insurance after getting off of cobra. Mairani helped us and…read moreshe was so great! I definitely recommend going to Mairani, as she was so nice, knowledgeable, helpful and helped us pick a good insurance for us and our needs.

I recently turned 65 and suddenly was on Medicare. My neighbor Ruth insisted that I don't do…read moreanything before I have spoken to Brian. I called him and he saved me money.