WDI carries some fantastic brands. We received 30+ replacement Marvin Windows and 8 Arcadia Custom…read morewindows for large renovation/addition project. The size of our order and the variety of windows gives us a good glimpse into the operation. Based on that experience, I can say the company is not run well, and we experienced serious issues with their integrity. Our project was during the pandemic (June-Dec 2020) when supply challenges and other issues on the home front were challenging. During a crisis one's true self shows in how they respond and treat people. We had many vendors that delayed our project, particularly given supply pressures. Most were really good about sharing their challenges in an honest way, and we reciprocated with patience and understanding. Unfortunately, the owner of WDI was not this type of person. He was dishonest about placing our order when he said he would and then provided new timelines every week to cover up his mistakes. It's possible some of the delay may have been out of this control--but given the number of errors he made (window color, glass type, metal type), it was hard to trust him. Never once did he own up to his mistakes and empathize with the impact it would have on our family. Ultimately, he could never get over his ego to say, "I'm sorry, I messed up." If he had, it could have been easier to trust him on all the other issues he had during the project. It's possible he faced some unique challenge more severe than our other 10+ suppliers, but it seemed he is accustomed to operating with many errors. I wish the experience was different and wish anyone that works with WDI more success. He did ultimately deliver our windows and corrected most of the errors--but the effort we spent and the time we lost on our project was painful, costly, and unnecessary. Consider PrinceWd.com or Northeastco.com. Both companies had tried to help save our project but we were too far in with WDI.

UPDATED REVIEW: We had the pleasure of Windows & Doors, Inc…read more to replace the windows in our condo. We needed wood, double-hung windows painted a specific color in order to adhere to the Historic Preservation Committee guidelines. We had a wonderful team for our window installation. Everyone we worked with from John with the initial estimation during our closing, to Shawn who walked us through the process and took measurements, to Pete, Ed, Ronnie, Ray and Ron were incredible and friendly. The team worked efficiently and it was easy to tell they were very experienced in their craft. They put down protective coverings on the floors and over the furniture and left our condo neater than we had it when they arrived. Pete took the time to show me how the windows worked and the team listened to my questions and addressed any (minor) concerns I had before they headed out. And, I can't believe they worked through lunch. It was a long day and they plowed through and worked diligently. Each of the guys was very polite and friendly. Though, of course, they were welcome to use the restroom, they each asked before they went in. They were incredibly organized, always having the next step ready and set up for the team to execute. In addition, they neatly bundled all of the debris so when the truck arrived on site to take it away, it was loaded in the truck 1,2,3. I would absolutely recommend the Windows & Doors, Inc. team to anyone looking to replace or repair their windows. It was a pleasure working them! PRE-INSTALLATION REVIEW: I was referred to Windows and Doors by the owner of another unit in the Condo building where I'm buying. I'm currently under contract and in the home inspection negotiations phase of the purchase process. The condo building where I'm buying is required to adhere to Jersey City's Historic Preservation Committee (HPC) standards and this made it a challenge to find the suitable window solution. That is, until I called Windows and Doors, Inc. I spoke with Phil at 8:30am and asked if there was any way someone could meet my fiancé at 10:30am that same day. We only had a small window of time in which we were allowed access to the unit to take measurements and secure estimates for the work we want completed. Phil let me know that while the team had an appointment that morning, he could squeeze in an appointment for us exactly when we were hoping they could meet us. Even with the very small amount of lead time, John H. and Shawn arrived on time and met my fiancé to get the measurements. They were very professional and courteous and let us know they would provide an estimate the following day. I received the estimate at 7:41am on the day they promised to deliver it; well under 24 hours from the time of measurement. I truly appreciate Window and Doors, Inc's responsiveness and look forward to working with them once we close on the condo.

We had a custom frameless shower door installed by this company for $2100. Exactly two years to the…read moreday after it was installed, the tempered glass door spontaneously shattered at 4:00 a.m. while no one was using the shower. The explosion was so loud that we thought someone had broken into our house or that a tree had fallen through it. We have a newborn and a toddler and we're grateful this happened in the middle of the night while everyone was asleep. Had someone been in the shower, the outcome could have been much worse. We contacted the company immediately hoping they would stand behind their product in what was clearly an unusual and dangerous situation. Instead, they did not want to help and expected us to pay the full cost of replacing the glass. The owner of the company was rude on the phone and didn't offer an apology or acknowledge how scary and dangerous the situation was. After several attempts on our part to reach a resolution, they stopped answering us. I'm most upset with how the company handled this situation. We gave them every chance to make it right because we wanted to support a local business. Instead, we were left with a very expensive repair and in our experience, a company that wouldn't take responsibility when something went seriously wrong. I would not recommend using this company in any circumstances. Their customer service is bad and their product is DANGEROUS.

These guys are amazing! I called them for a quote to repair my shower door. They showed up same day…read moreand fixed my door for a reasonable price. I would definitely recommend them.

Fixing is faster and more cost effective especially when I had a high number of broken screens…read moreaccumulated over many years. I engaged Leo twice for two properties in 2025 and were very happy with the repair. Basically, no one notice the screens were repaired.

This is our second time using Tri County Screen Repair and once again John provided phenomenal…read morework! With everyone being home during Covid it seems many screens have been damaged or need replacing, so if you call to schedule an appointment, be patient. Trust me, it's worth the wait to have John personally look at your screens, recommend what type to use to replace, and complete the work in a matter of MINUTES in your driveway. We will not use anyone else but John because you can tell he learned how to do this very early and very well. He takes pride in his work and it shows. Thanks John!

We had three sets of blinds needing repair. As senior citizens, we were hoping for a 'house call'…read more Another merchant never returned our call for the small job and on-site work. Guess we were 'small potatoes'. Thankfully, Window Trends responded quickly and were more than willing to tackle our repairs. Lisa, was terrific! She followed through with my request and kept in contact to verify the service. Joe and Tom arrived at the exact appointment time. They worked carefully and methodically. One of the blinds was more challenging but that didn't stop them from making sure the work was completed. They were a pleasure. Both were courteous and professional. As far as cost, it was exactly as stated at the outset. There was no price gouging. I highly recommend this merchant. From beginning to end you know they take pride in their business and appreciate the needs of the customer!

I have been trying to get them to repair a $2500 shade they created and installed for 3 months…read more They are very slow to respond to my repeated requests - slow to come by to inspect it, slow to come back and remove it to send it back to their "workroom", and slow to return any of my phone calls. It has been an exasperating experience which left me no alternative but to publish this review.

We've used them several times over many years on a variety of projects (bathroom mirror…read morefabrication, rebuild glass table for a patio, shower doors for a rebuild). Everything was excellent

Andy is awesome! He always is on time or communicates if he's running late. He is very…read moreknowledgeable of his products and makes choosing blinds easy. The install is seamless and we love our blinds!

Not really a true service company, wanted me to bring everything to them. Had my blinds fixed at my…read morehome by another company. This was great my blinds are floor to ceiling!

I hired lifetime aluminum do replace some windows in my house. I was pleasantly surprised how…read morewonderful my experience was dealing with them. I was very pleased with the price and how professional everyone was. The finished product looks amazing. I highly recommend them

We've hired Lifetime to replace nearly every window in our old house over the past six years…read more Sometimes they replaced several at a time, and other times, just one. I never felt pressured to do any more work than we needed, and the work is always done perfectly with the house left cleaner than it was before they got here. From the estimate to the installation, every step is always easy and transparent, and everyone is so kind. We would never consider hiring anyone else.

I am so happy I found this store. I had a broken window (and two screens) and when I brought them…read morein, they were so helpful, informative, and professional. I was really satisfied with the fair price and they had them completed the NEXT day. I would highly recommend Mr. Glass and I am so glad to know I found a place I can count on if I ever need a glass repair again.