We had wood blinds installed in two bedrooms in the house this week after recently replacing some…read morewindows. We have used Window Tailors for years and they never disappoint. Fabulous service from Marie and John! Professional, thoughtful recommendations, great communication from start to finish. Pricing was fair and they are available in case we experience any problems. The blinds turned my bedroom into an oasis of calm and made the room appear much larger than the square footage. Best installation experience, including clean up, and John offered to remove our old materials. Berkeley Heights only has bulk pickup once a year so this was an unexpected plus. We are saving for the next project! Super satisfied and grateful!

Took a while to finish the repair, but good work in the end. Would recommend for local business.read more

Highly recommend! We worked with Jessica and ordered Faux romans for five large view windows, and…read moretwo different sets of valences in a bedroom and media room. She advised us with measurements, style and reassured us about installation and their fabulous guarantee. We were thrilled! Workmanship was superb, the fabrics warmed and softened each room as we had hoped. Products were well packed, delivered promptly and on our schedule. All installation hardware was provided with easy to follow instructions. Amazing value, especially when compared to what custom shops wanted. These window treatments created the perfect finishing touch for our remodel & working with Regal Drapes was one of our best decisions!

Very helpful with my questions . Responsive. Great product quality . Would use them again for…read morefuture purchase.

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

i contacted several vendors to install new blinds in our medical facility. I ended up choosing…read moreBudget blinds not only for the great service they provided from the first contact as well as for the great price. Project was big and it went without a glitch! Thank you so much!

We recently moved from Brooklyn to NJ so I had John come by for a consultation. He was super…read morehelpful and knowledgeable. He was able to come do a in home consult and gave me a quote the same night! Prices were very fair and competitive. Window treatments can be stressful but John made the whole process smooth and stress free. Thanks for taking the time to meet with me and helping me find what I wanted within my budget. Give John a call, you won't regret it

Sue (at Paintpourri in Chester) was wonderful to work with. She helped me with shades for two…read morerooms. She is very knowledgeable and great follow up. Victor installed our shades and he, too, is A++. These two make an unbeatable team. A pleasure to deal with! Carolee from Mendham

Jonathan @ Hackettstown Paintpourri offers OUTSTANDING customer service! He is so very pleasant and…read moreincredibly helpful with all Hunter Douglas products! The entire store has excellent service and high quality products from paint, supplies, wallpaper and shades! If you need anything they always work with you and never have you wait. This is always my go to place!

While we have had good experiences with Doug's Rug before, our most recent installation has been…read morenothing but frustrating. The caret pad we specified and were quoted was replaced with a lower grade pad with a less comprehensive warranty. Within 3 months of installation the seams are showing and edges of the carpet that interface with other flooring are failing. We have called multiple times to have Doug's come out to inspect and repair. They do not return calls and when we do reach them they give vague promises to schedule a visit. Over 5 months later nothing. This is in stark contrast to the irritating persistence of the woman who runs the showroom , schedules and collects payment. In our opinion, she is unrelenting and irritating when collecting money during the deposit and installation, and unreachable when there is a problem. After multiple broken promises to fix the issues we've experienced, we recently visited the showroom in Flanders. The state of the store says everything. It is a catastrophe. Messy, unwelcoming and dirty with the woman mentioned before ensconced at a messy desk in the rear not even deigning to greet a customer walking through the front door, but rather staring with an irritated "why are you bothering me" look until we engaged her. Even the face to face promise made to fix remains broken a month later. No follow up, nothing At this time we recommend avoiding Doug's Rugs at all costs. This is a huge disappointment as we strive to support small local businesses whenever we have a choice.

We have used Dougs rugs for about the past 25 years for multiple jobs. Doug and Nancy are great…read more Very attentive and helpful. We always get good pricing and quick installation.

They are the best! You may pay a little extra, but it is so worth it. The carpets and rugs are…read morebeautiful and exciting! If you go to the Morristown NJ showroom, make sure to see Stacie in the fabric and wallpaper showroom to order amazing designs and patterns that you can be used in your projects.

We had a wonderful experience with J&S. Steven was our salesperson and he was very helpful and…read morepatient. He knew his stuff. He was not pushy at all and made excellent recommendations. We were lucky enough to get the work done just days after making the purchase. Kevin did the installation. We had a carpet runner put on 2 sets of stairs. He was a true artist and absolutely immaculate in his work. All of the patterns matched up perfectly on each step. We are so happy with the work and the price (we got 2 quotes and J&S was cheaper by $200). Thank you!

This is second time I use Paul and Michael Passeri. This time is more challenging than the first…read morebecause of long pieces and the location is in the basement. They did a perfect fabrication and installation. The seams are hardly visible, they are really top notch quality. I won't hesitate to recommend anyone to take advantage of their knowledge and work ethic. Truly professional.

Good and knowledgeable service and plenty of selection. Found plenty of great options for accent…read moretiles, and easily could've done the rest of the room with tiles from there. Would definitely go back and will highly recommend the store to others.