Quick reply, professional, did not do work for us as we didn't need it after all but I'll call them…read morein the future.

had an excellent experience with this glass company! The staff was incredibly professional and…read morefriendly, making the entire process smooth and pleasant. They arrived right on time and completed the job efficiently. I highly recommend their services to anyone in need of quality glass work

Originally contacted him for a water leak around a glass door. Helped me identify the problem as…read morenot glass related. Even went far as to grab a roofing/siding who was in my neighborhood who had a tall ladder. I ended up asking him for quote to replace the shower door seals. Was on time and did a great job replacing the door seals around my glass shower door.

Adam from Pegasus Glass provided friendly, reliable and professional service. In all of our…read moreinteractions he was kind, courteous and communicative about appointment times and would our replacement window would be ready. He went above and beyond by returning after his shift ended to install our new window during a particularly cold night and I was so grateful.

They are no longer answering the phone. They repaired my mirror on the close is coming of the…read moreflame. I don't know where to call for the repair.

Update: They replaced the broken tile, aligned the panels to look straighter. In this second…read moreinstallation we ended up with a damaged shower head and stripped screws. Adding a star for trying to fix the mistakes but still would not recommend them. Original: If you want a misaligned "custom" made shower door and holes made on your 2k tub deck look no further! I wish i can put zero stars. They also broke a tile and tried to cover it up by filling it. They agreed to have the tile replaced but the whole thing is misaligned. And there is no way of fixing it without making more holes on tub deck and tiles. Stay away! Worst contractor I have ever dealt with.

Jad is great to work with. He was recommended by my bathroom renovation contractor and everything…read morewas amazing. He put in the glass for my new stand-up shower. It is a perfect fit, accurately cut, beautifully installed. It didn't take long. He recommended how long it should set before I used the shower. Definitely worth 5 stars.

Jad was very communicative, prompt, and provided a quick estimate for my broken windows. Within a…read morefew days he was able to do the inspection and have his team come fix the windows within a week. The price was right and the job was very well done including the clean up. Thanks again for making it such an easy transaction, and I look forward to working with you guys again in the future for any additional repairs.

I hired this company to repair a broken window pane. They came out to give me an estimate right…read moreaway, had a good price, and they did a great job. Very nice guys. They cleaned up everything and the window pane looks brand new.

This guy blew off my repair that was scheduled at a time that he chose. Then ghosted when I tried…read moreto reschedule.

They do great work and are their prices are reasonable. A small custom semicircular window cracked…read moreduring the recent blizzard. It took Riadh two tries to get to our house becausethe streets were still icy. He took careful measurements when he got here lpand promised to come back after the glass was cut. Didn't ask for any payment. He just installed the window yesterday and it looks perfect.

The upper sash of a Pella window in my dining room had a major spider crack from a bird strike…read more The damage was on the outside glass (double pane with argon gas in between), but it was clear the entire panel would need to be replaced. After getting a very expensive quote from Pella... and waiting days for their complex customer service communication via email...I started looking for local glass repair shops. I found Old Town Glass and Window via my internet search for local service providers in Arlington. What a delightful business: prompt response on initial phone inquiry; fast appointment at my house to do the estimate; clear communication on the wait for a special order glass panel; and...eight days later, I have a beautiful new window. At a price just over a third!! of what Pella would have charged! These guys are terrific.

Great experience with the this business. They were friendly, timely and the price was good. I will…read moredefinitely use them again.

I am professional using Kamal at MIRROR and GLASS, on Eisenhower just opposite UPS depot for 25…read moreyears. Extraordinary service and craftsmanship. They are EXPERTS at installing, or just plain cutting for frames or whatever. Also SPECIALTY is SHOWER DOORS and bath surrounds.

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

I needed an insulated picture window replacement. I believe we used that business a few years ago…read morewhen we replaced uninsulated picture windows on the front side of the house. The sales representative did not believe that WW did that kind of thing anymore, but had a very difficult time understanding the kind of window I was describing. I spoke with that person 3 times to try to help him understand this is not a typical window, but one that is fixed in place. To no avail, I chose another company. I would give WW a 2 star rating.