Have used Northwest Car Wash for years. Business product continues to decline in recent years…read more Monday the 15th June was a $38 wash as I usually get. Not a simple wash. For about a year they do not clean aluminum wheels of dirt and brake dust that can lead to corrosion if left unattended. The auto wash machine does not clean the wheels of brake dust and road dirt. The two people towel wiping the car did not do the wheels with a towel to remove the dirt. I got a towel and wiped the aluminum wheels, the two people saying the car was ready just laughed. Neither speak English when I asked about dirt still on wheels. Laughing lazy bad attitude people get zero tip. Poor service and bad attitude of the owner on training and staff selection is what Northwest Car Wash has become, go elsewhere. Learn how to wash your car wheels if you chose this place for a car wash. Wipe down is also spotty, poor workmanship and supervision dies not work. Front of car remains with bug spots. Finish the wheel wash at home and get the front of the car clean yourself. Also unable to understand man at the payment counter, poor English. Wash company in Barrington on Northwest Highway was today far superior.

Been going here for over 2 years the service has gone down they don't wash the inside windows good…read moreand they don't wipe the dashboard down I have the same marks I had on my doors and steering wheel I had to tell them to wipe the plate going into the car because they didn't do that they where standing around talking half the time three guys today, spend over $30.00 for a wash they should be doing a way better job.

Place is kinda tight spot to get into the bay - with what appears to be some concrete 1/2 wall on…read morethe passengers side. The credit card kept saying declined and I used three of them. The staff came out and accepted cash - had to wait for change - I was super scared that it would damage my car but the actual wash itself was super - it really got my car clean for $3 and I was shocked. I don't know if I'll ever go there again but if your there you'll be surprised on how clean it gets from a bay car wash

Great car wash for the price. They use enough soap and prewash the windows before the wash.read more

They did not honor a coupon sent in the mail saying it was expired but it had no expiration date…read more This is false advertising and illegal. I do not support this business and the way they advertise. There are cheaper $5 car washes in the area that do a better job.

I've been using this wash for a while, mainly because the unlimited plan is convenient. But I'm…read moreposting this because owners of dark-colored or luxury vehicles should be aware of a real issue. Over time, I started noticing light scratches and swirl marks appearing on my car's paint -- especially visible because my car is black. After paying close attention, it became clear that the wash process itself is likely responsible. The microfiber "tentacles" that physically scrub the car seem to collect debris, and when that debris gets dragged across the surface, it leaves marks in the clear coat. That kind of slow damage is hard to notice at first -- but on a luxury vehicle, it becomes expensive to correct. For the price of the membership, I expect more focus on equipment maintenance and paint-safe procedures. There's no touchless option here, and unfortunately it's starting to show on the vehicle. If the wash system were cleaned more frequently or if they offered a safer alternative, I'd gladly stay a customer. I'm posting this hoping management takes it seriously. If nothing changes, I'll have to cancel my subscription and move to a touchless or hand-wash service elsewhere. This place has potential -- but not at the cost of damaging the paint on a car like mine.

I am a monthly member and have been for a long time. It's great to have the ability to wash off the…read morewinter salt daily if I chose! I appreciate the mat cleaning machine as well as the rubber mat cleaning station. The way it is set up, I feel safe walking back and forth to clean more items. The last time I checked out a tote to detail the inside, most of the products were almost empty, but the previous time was wonderful! There are always people around so again, I feel safe taking my time to empty out garbage, vacuum, and care for the mats. As a single mom who feeds the local marching band and will drive a kids as long as I have seatbelts, I am happy to have access to keep the car clean and smelling nice! The value is great for the ability to wash the car as many times as I desire and have access to fresh dash wipes to keep the surfaces clean!

Friendly staff, equipment works well but more in my cars look great once they go through the wash!…read more Super pleased, never disappointed.

Exceptional! From the waiting room you can watch your car…read morefrom beginning to end. The waiting room is a little dark with benches. All services are hand wash & dry, and there are the ususal amount of choices to ensure that you get what you need and spend what you want. There were several people working on my car at once and they all seemed to have the same committment to detail and quality. There are 4 bays and many people working there. There is a central tip box at the counter where I paid so I felt no awkwardness about remembering who did what to my car! My Honda CRV was $65.00 and I feel that the value matched the service I received. I was there for about 35 minutes. I am very very pleased with the results.

They use to do good job... So my last 2 visits with…read morecrevices made me unhappy. (Stains from soda are still there...) Didn't wipe rear door.)

Was in the area one morning so I decided to look for a car wash. This one is tucked in the corner…read morenear Johnnie's, which is where I was going to pick up an order to prepare for New Years Eve--convenient! I gave them a call; I could see the waiting room was empty but there didn't seem to be instructions to enter your car, the car doors were closed, nor was there a place to pull in, so I thought perhaps it was appointments only. The guy who answered sounded exasperated when I asked if it was appointments or drop in, and said he had a lot of cars. Ok.... well, that didn't answer my question, but I get it. You don't want to answer the phone and/or wash my car, so I'll go elsewhere. Someone else drove up, seeming equally confused, and drove off after a minute or so. Just before I left I saw a third car pull up and the guy went inside and I think he left behind me, too, without service. So I'm not sure how this place works and I'm not sure they're all that friendly to customers given my experience when I was seeking service.

The first time in forever where getting my car detailed was painless throughout the whole process…read more Everything was simple from getting a quote, to scheduling, to dropping off my car, and a bonus ride from Stefan back to my house! The 5 star rating comes from this detailer going above and beyond and the extreme attention to detail before I even brought my car in to the moment I drove it out. I came to get a ceramic coating on 2021 vehicle that was less than a week old. Stefan removed all the scratches from the Toyota "dealership car wash". It's crazy how my car looks newer after a week than the day I bought it! The ceramic coating makes the black paint look very deep and brings out more detail the metallic flake in the paint has. After my detail & ceramic coating I spent a while looking my car up and down from every single angle trying to find a single imperfection. There wasn't a single one... As a car enthusiast I've had 100's of details but this is the first where I haven't notice a spot that was glossed over. Every single inch received the full treatment. I'll be coming back for regular maintenance in the winter and definitely referring people to come check this place out.

I've been going to this car wash for a decade or more. Used to be called A & W Car Wash, but it is…read moreunder new management. Everything seems the same except for the price, which has now doubled--from $4 for basic wash to $8 for the same. This is not a touch less wash, it has brushes that seem to do a good job without scratching my car. They have plenty of high suction vacuums, and is usually pretty quick in and out, not too busy. Would recommend more highly except for the price.

The Best car wash around ,,,, The staff is a really nice and hard workers ... My new place for a…read morecar wash....My car looked BEAUTIFUL after its bath ,,, ,,, HIGHLY RECOMMENDED

I'm scoring one star because the ceramic wax was ok…read more Both mirrors were literally ripped off my Hummer truck and when I got the attendant attention to get information to file a claim, he said they are not responsible and walks me over to a sign that is on the side of the building No shaded area is provided while you vacuum the vehicle, and you better not forget to bring your own towels for drying your car, NONE are provided. For a $20 wash plus tax, at minimum should have towels.

After a long road trip, the front bumper and the windshield of my car were covered with bugs. But…read morethe attendant took the time to scrub all the bugs off with his soapy brush before he sent me through the wash : ) This is an easy in, easy out car wash with plenty of (free!) vacuums. It is not a touch less wash, it uses brushes, but I've never had a problem. I've been bringing my cars here for about 5 years. I sometimes have to wait in line on weekends, but it goes pretty quickly, and I can always get a vacuum. This place isn't fancy, but it gets the job done. Cheapest wash is $4.