I booked what I believed was a 3:00 PM appointment at this blow dry bar while traveling to Napa…read morefrom the East Coast. Unfortunately, because of a time zone issue in their booking system, the appointment was apparently entered as 12:00 PM instead. I use Square regularly in NYC and have never experienced this kind of confusion before. What made the situation especially frustrating was the complete lack of accommodation or understanding when I arrived. I was simply told the issue was noted somewhere on the website, but if this is a known problem, it should be made extremely clear and impossible to miss -- especially for out-of-town clients visiting Napa. They also stated they called me around noon, but I never received a phone call or missed call notification. The experience felt disappointing and unprofessional from start to finish. Napa is known for hospitality and customer service, and sadly this business did not reflect that at all. I hope they improve both their booking communication and their willingness to work with customers when issues like this happen.

I can seriously not say enough positive things about this amazing place! Carly did my makeup and…read moreKassandra did my hair and they truly exceeded my expectations. I have very curly hair and a lot of it and it takes a truly skilled stylist to be able to handle it and Kassandra did the most amazing job. I showed Carly a picture of my makeup inspiration and she executed my vision perfectly. I was so happy leaving the salon and excited for the special event I was attending that evening. The salon is cute, modern, clean and overall just a fun environment to be in. Even the stylists that weren't doing my services were chatting with me and were super sweet and friendly. Thank you Carly and Kassandra for the most amazing experience, you two are amazing at what you do!

Great service! I Love my hair ! Im a new client at Bloom and…read morethis is my second time booking with Zoe. She is so sweet and does amazing work. She makes sure you are comfortable and are happy with what is being done each step of the way. I always leave her chair very happy, I have long hair and I like to keep the length but add volume and layers and she always delivers and does a great job.

I needed a wedding updo and Zoe was amazing! She was so cute and darling and she did an amazing…read morejob! She took her time and executed my vision perfectly. I would highly recommend.

Not only is this place the cutest & in the perfect location downtown, but Elley is the BEST! She…read morecompletely transformed and fixed my hair to make it exactly what I wanted. I couldn't have asked for ANYTHING better! I now have found my permanent hairdresser!

Meghan took me from a grown out soft brunette and blonde balayage to all over soft pink and I've…read morenever been so happy!! She chose the color for me after I simply requested to "go pink" (vague hair request- I know) and the color not only compliments my skin but enhances all of my features. I've never been so happy with a hair appt in my life and I've been coloring my hair for almost 20 years! She even gave me an amazing trim and kept my hair long like I requested! I'm so so happy and I can't wait for my touch up because not only is she amazing with color she's an amazing conversation! Thank you so much Meghan forever!!!

This review is for Laura!…read more I have curly hair and I usually style it that way, so I really appreciate that Laura listens to how I style it and cuts it in a way to suit my natural curls. She's one of the few stylists that hand paints balayage pieces, I really think it makes my curls pop and looks very dimensional. Its also super low maintenance so I usually see her once to twice a year. I love that! The space at The Reverie is so beautiful and cozy, you feel right at home there and they're right off of Silverado Trail so it's a very convenient location and easy to find. I always enjoy my time there and relax getting my hair expertly cut and colored by my girl Laura!

Reverie Salon is comfy, warm and welcoming!…read more Laura is THE best! I feel very understood when I get in the chair, she listens and gives me realistic expectations. Everytime I have gone to Laura I leave so happy with my cut and color. My blonde never feels processed, just sparkling and healthy. I love Laura! I highly recommend her if you are looking for beautiful hair and an amazing stylist.

So the fiancé and I are looking for a hairstylist and make-up artist in Napa for our upcoming…read morewedding. There are lots of salons in downtown napa. You don't want to pick just anyone. You want to be comfortable with the person or team that's going to be working with you on the big day. First impressions are everything. To me that's where the comfort begins. We probably walked in 7 or 8 salons. The feeling we got with most of them with first impressions, were on the stuck up side. Didnt really feel like they wanted our business. More like we should be greatfull we walked in their door. About 2 or 3 were nice, showed interest in us and said they would call to better acclimate themselves with the information for the wedding. Now my thinking personally is, if you want someone's business, you show them great customer relations and attention. My fiances bridal party contains 10 woman. That's a lot of money to be made! It took a week for someone to get back with us. I called my wedding site coordinator and asked if she knew of a hair and make-up person in Napa. She said she was just in a wedding and loved this lady and recommended her. Her name is Cecilila of violet hour. She gave me her information and my fiancé called. So just on a phone call conversation, she was very interested and excited for the opportunity to work our wedding. She said she would call back with more information and a time to come and do a trial. She called back the next day to set up a trial with make-up as well. We get to the salon and its a cute little salon. Clean, vibrant and welcoming. She was a joy to talk to. As well as the make-up artist. This were first impressions are kicking in. My fiancé is feeling very comfortable with them and is very happy. I left during the trial session as to not see what the bride to be will look like in the veil and everything. But from her accounts she was thrilled. On my return she looked more beautiful than ever! Hair style was prestine and make-up just stunning. As we left Cecilia said she would call with price quotes for the bridesdmaids and bride. She called back in a couple days with the pricing and it was very very reasonable. We booked her for our wedding and glad to have met her. The wedding hasn't arrived yet, so can't review day of wedding stuff, but on a first impression status she is a 5 star all the way.

Viole hour is a cool salon. Cecilia does such a great job! I drive 1 hour to see her and I love…read morehow she styles my hair!

Love LOVE Katy at Hen House ! I moved to Napa almost a year ago and was in need of finding a new…read morestylist, somehow I was led to Katy , ( I had no thought that I would find my forever stylist) but OH MY GOSH!! Ok I needed color ..bad those pesky grays but also the condition of my hair after wearing extensions for almost 10 years left my hair a hot unhealthy mess so I've been on a mission to get my hair healthy again , I needed a stylist that understood my mission but was also confident that they could safely color my hair without undoing all I've been working at ..I am SO impressed with Katy ! She decided that in order to keep the integrity of my hair we would approach lightening my hair at a slower pace to play it safe (gotta love her for that) and I'm already loving it , it's a process , I get it , and I definitely do not want to damage my hair any further, thank you Katy! Finally a stylist that actually listens to what YOU want and does it as long as it doesn't compromise your hair Oh and fun? This chicky poo is a doll! Easy to talk with, it felt like I've known her for years , I would highly recommend this Salon oh and that's really cute too ! But Katy?? Yes!! She has a client forever ;) skilled fun fantastic !

Brandyn is absolutely amazing. I came to her with hair that had been broken and fried because…read moreanother studio made a mistake, and I walked out of the hen house salon feeling and looking amazing. I showed her the original picture that I took to the other salon and she not only did it, but even added a few touches that made it sparkle. This will forever be my salon. I even brought my mom to her so she could fix her hair as well.

I will always go to Alex for styling my hair She's…read moreconsistently very good She is quick and really understands your needs And she knows hair Made it easy : you explain once And that's all you need to do Safe to go to her

I see I'm not the only person but I booked an appointment based on their times - planning to leave…read morework a little early. Later in the evening I get a text asking if I can come in earlier because she had something come up. Based on the availability when I booked my guess is just didn't want to wait around. Not an auspicious beginning -I'll look elsewhere.

Hannah is not only talented, she's a super sweet person! I've been getting my blonde done with her…read morefor years, cut and color, and she always does a phenomenal job. Highly recommend!

Best of the best! She's been able to accomplish my hair goals every single time. Will never see…read moreanyone else!

I can't rave enough about Susana at Voodoo's!…read more I originally booked with her for a balayage after seeing her work on someone else's hair in person and I'm so glad I did. I had been going to someone else for a little over a year who was amazing too, but Napa is less of a commute for me. You can definitely tell she's been doing this for a long time - she's a master at her craft. I seriously get compliments on my hair ALL the time. She's professional, timely, and very detail oriented. I asked for a blended dimensional balayage and am currently in the process of going lighter with my hair. Everyone know's how scary it is to try a new hair stylist, but I would 10/10 recommend booking with her. I always feel comfy in her chair, and look forward to my next appointment. She made a forever client out of me!

This review is for Monica at Voodoo. She's the best, don't want to age her but, she's got many…read moreyears of experience, and can do all types of hair. Side bit: great conversations about life!!! As for me: I have a lot of hair but it's very fine. She knows exactly how to color it (I get highlights every 8-10 weeks). Monica also does my daughter's hair which is much more difficult as she is half white/ half black so very curly but fine hair. Appointment needed, no walk as Monica's only there on certain days. All I can say is I'll follow her anywhere!

I was a little desperate to get my hair cut or highlighted before the holidays and was tentatively…read moreexcited when Jennifer Thomas said she could fit me in. For both! I had to travel over from Sonoma County but have family nearby. The salon was easy to find, parking fine, and Jen was kind and helpful. My hair looks great and I left so happy! I will even be driving out again for my next appointment.

It's a really wonderful hair going experience! I've found my forever home for my hair! Love going…read moreto Kelly! She is amazing; she gets my mess of a hair in line. The vibe is really welcoming and the little store in the front is always so much fun to look at while waiting! Love getting my hair done here!