I booked what I believed was a 3:00 PM appointment at this blow dry bar while traveling to Napa…read morefrom the East Coast. Unfortunately, because of a time zone issue in their booking system, the appointment was apparently entered as 12:00 PM instead. I use Square regularly in NYC and have never experienced this kind of confusion before. What made the situation especially frustrating was the complete lack of accommodation or understanding when I arrived. I was simply told the issue was noted somewhere on the website, but if this is a known problem, it should be made extremely clear and impossible to miss -- especially for out-of-town clients visiting Napa. They also stated they called me around noon, but I never received a phone call or missed call notification. The experience felt disappointing and unprofessional from start to finish. Napa is known for hospitality and customer service, and sadly this business did not reflect that at all. I hope they improve both their booking communication and their willingness to work with customers when issues like this happen.

I can seriously not say enough positive things about this amazing place! Carly did my makeup and…read moreKassandra did my hair and they truly exceeded my expectations. I have very curly hair and a lot of it and it takes a truly skilled stylist to be able to handle it and Kassandra did the most amazing job. I showed Carly a picture of my makeup inspiration and she executed my vision perfectly. I was so happy leaving the salon and excited for the special event I was attending that evening. The salon is cute, modern, clean and overall just a fun environment to be in. Even the stylists that weren't doing my services were chatting with me and were super sweet and friendly. Thank you Carly and Kassandra for the most amazing experience, you two are amazing at what you do!

Thank you Janet for the beautiful sophisticated color. I appreciate that you informed me about the…read moreprocess. You have very gentle hands and you took excellent care of my hair, everything was very comfortable and easy. Sincerely, - Ayanna

Great service! I Love my hair ! Im a new client at Bloom and…read morethis is my second time booking with Zoe. She is so sweet and does amazing work. She makes sure you are comfortable and are happy with what is being done each step of the way. I always leave her chair very happy, I have long hair and I like to keep the length but add volume and layers and she always delivers and does a great job.

Not only is this place the cutest & in the perfect location downtown, but Elley is the BEST! She…read morecompletely transformed and fixed my hair to make it exactly what I wanted. I couldn't have asked for ANYTHING better! I now have found my permanent hairdresser!

Meghan took me from a grown out soft brunette and blonde balayage to all over soft pink and I've…read morenever been so happy!! She chose the color for me after I simply requested to "go pink" (vague hair request- I know) and the color not only compliments my skin but enhances all of my features. I've never been so happy with a hair appt in my life and I've been coloring my hair for almost 20 years! She even gave me an amazing trim and kept my hair long like I requested! I'm so so happy and I can't wait for my touch up because not only is she amazing with color she's an amazing conversation! Thank you so much Meghan forever!!!

This review is for Laura!…read more I have curly hair and I usually style it that way, so I really appreciate that Laura listens to how I style it and cuts it in a way to suit my natural curls. She's one of the few stylists that hand paints balayage pieces, I really think it makes my curls pop and looks very dimensional. Its also super low maintenance so I usually see her once to twice a year. I love that! The space at The Reverie is so beautiful and cozy, you feel right at home there and they're right off of Silverado Trail so it's a very convenient location and easy to find. I always enjoy my time there and relax getting my hair expertly cut and colored by my girl Laura!

Reverie Salon is comfy, warm and welcoming!…read more Laura is THE best! I feel very understood when I get in the chair, she listens and gives me realistic expectations. Everytime I have gone to Laura I leave so happy with my cut and color. My blonde never feels processed, just sparkling and healthy. I love Laura! I highly recommend her if you are looking for beautiful hair and an amazing stylist.

Brandyn is an incredible stylist. She did my color highlights and added extensions, and the result…read moreis beautiful -- natural-looking color, seamless extensions, and hair that feels healthy and full. She really listened and made great recommendations instead of just doing whatever I walked in asking for. I left feeling confident and so happy with the look. The salon itself is cute, welcoming, and easy to relax in. If you're looking for color, highlights, or extensions in Napa, book with Brandyn at Hen House. I'll definitely be back.

I waited more than a year to write this review because I wanted to understand what happened to my…read morehair before saying anything publicly. I visited Hen House Salon once and saw Katy Jackson Marks. I was new to the Napa area at the time and traveling there frequently for work. Since I expected to spend several months of each year in Napa for the next few years, I wanted to find a salon I could return to regularly. Hen House had good reviews, and the salon itself was quaint, exceptionally clean, comfortable, and welcoming. I was the only client there that day. My appointment lasted approximately four hours and included highlights, a wash, haircut, and blowout. The color turned out very nice. The haircut was okay, although I had specifically requested little to no layering and ultimately ended up with considerably more layers than I wanted. What happened afterward is the reason I am writing this review. Within days of my appointment, I noticed that I was shedding more hair than usual. Initially, I didn't think much of it. However, over the following weeks, the shedding became progressively more concerning--and it continued for approximately 16 months. During that time, I sought medical help, including visits with doctors and a dermatologist and underwent testing to determine what was happening. Ultimately, the issue was attributed to exposure to hair products. I want to be very clear: I cannot prove that my visit to Hen House Salon caused my hair loss, and I am not claiming with certainty that it did. What concerns me is that this salon visit was the only significant change in my hair-product exposure at the time. For several years before this appointment, I had exclusively used organic and natural hair products without experiencing hair-loss or shedding problems. After this appointment, I did not visit another salon or have another professional hair treatment. Yet the shedding that began shortly afterward continued for more than a year. At its worst, I lost approximately 75% of my hair. I also contacted the salon afterward because I wanted to know exactly which products had been used on my hair during the appointment. I requested that information but never received a return call. Given what I was experiencing, that was particularly disappointing. I wasn't looking to assign blame--I simply wanted the product information so that I could try to determine what I might have been exposed to. It has now been more than a year, and my hair is finally growing back and beginning to fill in. The experience affected me enough that I have not allowed anyone else to professionally color or treat my hair since that appointment. Could the timing have been coincidental? Yes, and I think it is important to acknowledge that. But considering the timing, the fact that this was my only salon visit, my previous history of using the same natural products without problems, and what I subsequently learned while trying to determine the cause of the shedding, I personally cannot dismiss the possibility that something used during this appointment contributed to what happened. I wish I had been given the product information when I requested it. At the very least, it might have helped me and my doctors better understand what happened. I can only speak to my own experience. The salon was lovely, the color looked good, and Katy was pleasant during my appointment. Unfortunately, what happened with my hair afterward was significant enough that I would not personally return.

I see I'm not the only person but I booked an appointment based on their times - planning to leave…read morework a little early. Later in the evening I get a text asking if I can come in earlier because she had something come up. Based on the availability when I booked my guess is just didn't want to wait around. Not an auspicious beginning -I'll look elsewhere.

I booked an appointment on Vagaro for the next day (per dates/times they posted!) and got lots of…read morewarnings about not cancelling under 24 hours. 30 minutes later my appointment was cancelled with no explanation. I called. No one answered. I left my phone number asking for a call back. No one called back. This couldn't have been a worse first impression! Although, now reading some of the other 1-star reviews, maybe it was a blessing in disguise.

I am so happy with my makeup experience with beGlammed. Andre N. was amazing, he arrived on time…read moreand did a great job on my makeup. It was a huge relief to sit back and have my makeup done for a wedding in Napa Valley.

Hannah is not only talented, she's a super sweet person! I've been getting my blonde done with her…read morefor years, cut and color, and she always does a phenomenal job. Highly recommend!

Best of the best! She's been able to accomplish my hair goals every single time. Will never see…read moreanyone else!

I can't rave enough about Susana at Voodoo's!…read more I originally booked with her for a balayage after seeing her work on someone else's hair in person and I'm so glad I did. I had been going to someone else for a little over a year who was amazing too, but Napa is less of a commute for me. You can definitely tell she's been doing this for a long time - she's a master at her craft. I seriously get compliments on my hair ALL the time. She's professional, timely, and very detail oriented. I asked for a blended dimensional balayage and am currently in the process of going lighter with my hair. Everyone know's how scary it is to try a new hair stylist, but I would 10/10 recommend booking with her. I always feel comfy in her chair, and look forward to my next appointment. She made a forever client out of me!

This review is for Monica at Voodoo. She's the best, don't want to age her but, she's got many…read moreyears of experience, and can do all types of hair. Side bit: great conversations about life!!! As for me: I have a lot of hair but it's very fine. She knows exactly how to color it (I get highlights every 8-10 weeks). Monica also does my daughter's hair which is much more difficult as she is half white/ half black so very curly but fine hair. Appointment needed, no walk as Monica's only there on certain days. All I can say is I'll follow her anywhere!

Cathy is the best hairstylist ever . Walk ins are welcome. She works fridays and Saturdaysread more

I was a little desperate to get my hair cut or highlighted before the holidays and was tentatively…read moreexcited when Jennifer Thomas said she could fit me in. For both! I had to travel over from Sonoma County but have family nearby. The salon was easy to find, parking fine, and Jen was kind and helpful. My hair looks great and I left so happy! I will even be driving out again for my next appointment.