Very professional and honest company! I did not have any damage to my roof, but they did a thorough…read moreinspection of not only my roof but my fence too at no cost. I will definitely use them in the future.

bad service did bad job never pick up call n lie to customer about scheduling to fix roof n my roof…read moreleaking water when it was raining after his roof guy put tarp with too many nails on where it no need to i had picture took from another roof guy that i called to fix my roof to prove it , watch out this Texas edge company will rip you off n do harming way to your roof..

We hired Firehouse for a huge project of building a stone retaining wall, then back-filling inside…read morethe wall to bring our hillside lot much closer to level, then installing a BOB privacy fence mounted in the stone, and a custom-designed and fabricated sliding driveway gate, at our home in Hillcrest Shores. Their design and workmanship is excellent, they use top shelf materials, and, thanks in part, I'm sure, to getting on their calendar early in the season, the work was completed in a very timely manner, with no appreciable delays caused by anything but the weather. We got three estimates for the project, and for the first time in our lives, gave the job to the HIGHEST bidder. That is because, in addition to admiring their work elsewhere around Rockwall, owner Zach Simons is the sole point of contact for the estimate process on the entire project. His competitors were like, "Yeah, we can estimate the wood today, then we'll send a stone guy next week, and a gate-design guy the week after that." (Slight exaggeration there.) We were much more comfortable working with a single source for the whole project. Yes, Firehouse charges a premium, but we got what we paid for. Highly recommended.

We were building a pool and wanted a privacy fence built and the rod iron fence we had taken down…read more I asked for some Referrals on our local moms fb page and of course received 10+ names. We had 5 companies come out for bids and after looking at all of their work and reading reviews, we decided to go with Firehouse Fence. Zach was prompt to our first appt and was understanding and flexible on the unknown timeline for installation because of the pool and construction. Once we finally got the okay to proceed with our fence, Zach had us on the schedule within the week. We went with board on board with two 4 & 1/2ft wide gates and a fence surrounding our pool equipment. His guys were efficient, courteous & professional and our fence is beautiful! Highly recommend!

We called Bigfoot Gates & Fences when our back sliding gate was jammed with tree limb…read more Appt was set for later in the day. Jose arrived on time 3pm and assessed the problem and the price quoted. He efficiently fixed the issues with the gate and it is now working well. We will definitely keep their number and call them with any fence or gate repairs.

Bigfoot did a fantastic job repairing our fence after major storm damage! Quoc was very responsive…read moreto communications and project requests, provided updated schedule dates when necessary, and the final results match our existing fence almost exactly. The price was also very reasonable. Thank you!

We had a shower done by this company, he overcharged us, didn't supervise the shower install and…read morenow the shower has to be torn out and redone to meet code also, he performed other jobs he stated a subcontractor performed that he did himself. The work was so bad we had to pay another contractor to do it correctly. He lied to us stating he was qualified for the work. Also, we received complaints from the subs that he never paid them. He also lives in Houston. Beware!!

Never use this company! The owner Brad Bill lied directly to my face. I was looking for a…read morecontractor fir a specific custom home. He had zero shame in stating "he built a couple these homes". Come to find out he has never built homes. His subs do horrific work, I lost THOUSANDS of dollars in repairs!!! Legal action is being taken. Do not let his language fool you.

Update: March 1, 2018, 10 months later, DJ calls me on my *personal cell phone* complaining about…read morethe review I left and calling it fraudulent when every single word I've said is actually true. So not only do they take your money, they'll harass you 10 months later for leaving your honest opinion!! I am literally shaken up over this and am wondering if I need to change my phone number. Original review 2017: Unfortunately I did not have a good experience with this company. Last year, I inquired into his services for broken skylights and damaged roof but went with another company because they had more and better reviews. DJ is a very good salesperson and called and texted me right when my rental property in Dallas experienced broken skylights due to hail this April. He said he would be happy to tarp the skylights and because it was raining, I said okay. However he did not once tell me before hand how much he would charge for this service, so imagine my shock and surprise when I get an invoice over Square for more than $700. I ultimately really lost it because I use Square for my own business and know how simple it is to include details of what services were provided. But he just couldn't (or wouldn't) send me an invoice that explicitly stated that the money was for tarping my roof. I don't trust this business, kind as DJ is over the phone. He just isn't forthcoming about what he charges.

If I could give 0 stars I would! Beware of this company. We had severe hail damage from the storm…read morein April. While they did show up and tarp our roof (poorly at first but another team came out and did it right) they did not deliver on the actual roofing job. The first crew sent out to do our roof put a hole in our ceiling and in our garage on the first day from a careless worker. After a full day's work barely 1/4 of one side of our roof had been touched. After the second day not much more was done but they did leave us beer cans in our front yard. We finally called the supervisor out to look since he hadn't been around since the job started and he agreed this crew needed to be fired. The second crew that showed up was much more professional and got the job done however our roof was never measured to determine how many tiles were needed. After the second crew began working on our house we were told they needed more tiles which raised our quoted price. If you're looking for a good roofing company this isn't the one. Make sure the company has reliable workers and actually measures your roof before quoting a price. After the fact we found out the roofing crew was from Oklahoma and not licensed or bonded in any way. Worst roofing company EVER!! And awful customer service!!k