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    Pro Audio Center

    5.0 (5 reviews)
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    Best Buy - Flowood

    Best Buy - Flowood

    1.8
    (51 reviews)
    $$$

    Terrible they didn't fix my beats and said they sent me a email if i wanted refurbished ones but it…read moreis no where to be seen

    Review / Caution About Leasing at Best Buy using Progressive Leasing…read more I bought a pair of JVC clip-on headphones from Best Buy using a lease-to-own option through a third-party leasing company. The headphones were very uncomfortable, hurt my ears, and felt heavy. I had them for less than 24 hours. I returned them the next day and attempted to exchange them for a more comfortable JVC earbud version that was the same price ($32). Even though the item was returned within the return window, I was told I could not do a simple exchange because the purchase was made through a leasing company. I was then told I would need to pay $85 to exchange or resolve the lease--despite the original headphones being returned and the replacement costing the same. This cost was not clearly explained at the time of purchase and appears to be related to lease fees, not the product itself. This experience was extremely frustrating and confusing. If you're buying low-cost items, do not use this leasing company. Returns and exchanges are far more complicated, and you may still be charged even if you return the item quickly. None of this was clearly explained upfront. Best Buy needs to do a better job informing customers that leasing significantly changes return and exchange rights. Buyers deserve full transparency before agreeing to a lease.

    Pro Audio Center - electronics - Updated July 2026

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