When I was out shopping for a bike for the first time in many years, I visited several stores…read more Coming into R.B.'s Cyclery, I felt an immediate connection to their team -- I picked my store before I selected a bike. Jay, Timothy and the entire staff come across as enthusiasts who are also committed professionals. I rode several bikes when I was there and got an idea what to consider. I didn't feel any pressure to buy on the spot, and Jay cheerfully answered any questions I had as I was doing my research. After the purchase, I had a minor problem with one of the tubeless tires I had requested. Jay and the team jumped right on it, addressed the issue, and also talked me through what was going on and how it all works. I really appreciate that approach - I want to know all I can about my bike, and they are happy to educate me. R.B.s is a great shop, and the Cannondale they helped me select is the best bike I've ever owned.

Still the best bike shop in town. Bought my son a used bike that needed some repair. In and out in…read more15 minutes. Fair price for expert service.

If you want to deal with trust and honesty pay trek of Murfreesboro a visit. The customer loyalty…read morefrom these guys are amazing Brian and Steve and TK go above and beyond helping you out. Recently I had a little problem with my frame so I took it into Brian.and he contacted trek to see what could be done and he didnt like their answere so he contacted them again and the next thing I was getting a new frame free of charge. He could have excepted their first answere but didnt because he knows the meaning of customer loyalty

I was passing thru town on an RV trip and got a flat tire that I could not seem to repair. I…read morewalked into Trek,and they were EAGER to fix it right then for me. Also got a great recommendation from the staff for where to eat lunch while they did the job. Very pleased with their eagerness to solve our problem ASAP!

This a great bike shop. They do excellent work. We've been very happy with all the repairs.read more

After a recent camping trip, I have been researching adult tricycles online for several weeks. This…read moreis the only local business I could find in middle Tennessee that carried adult trikes that are heavy duty in person. They specialize in the serious cyclist superfast recumbent trike's, but when I called the owner told me he carried one quality upright adult trike that he called the "old people trike" - and I knew I had found my guy! This is a high-quality, super sturdy adult trike that he showed me how to adjust the seat and handlebars, etc., had me ready to roll in minutes. So thrilled I was able to purchase from a local merchant and support business, even though I had to drive from Franklin to Murfreesboro to do so. Highly recommend whether you're at the baby steps phase like me, or ready to recumbent bike the entire Natchez trace.

Very helpful and professional I would recommend to anyone…read morethat needs repairs or advise on buying a new bicycle.

Truly an awesome place to do business with. The gentlemen there are very knowledgeable, they do…read moregreat work and labor prices are MORE than fair. I now live in Watertown, but will always make to trip to do business with Ride 615.

I worked with Max today on getting a new bike. I started riding back in the mid 1990's but have…read morebeen out of the market for a bit. Max was helpful & there was 0 pressure to upsell me to a higher price point. Great local store.

There was a price mistake online where I got a jacket for a ridiculously low price. They called me…read moreand explained that it was a simple mistake. After additional talks they offered me the jacket at a discount price which I agreed was very fair. Throughout my entire line of communication with Outland they exemplified excellent customer service. They truly went out of their way to gain the approval of just a single customer in myself. Initially I was upset at not being able to get the jacket but I was won over by their customer care. In a world where airlines, AT&T, and Verizon exist...this event has restored faith that some companies actually give 2 sh*ts about customer care. I look forward to recommending OutlandUSA to those seeking athletic apparel.

We signed up our six year old for softball, but we had no gear. I decided to check this place out,…read moreand they had everything we needed. There is a lot in there! When I walked in with my four kids (6,4,3 10mo.), we were kindly greeted. I asked where the softball things were, and the young man helped me find the area quickly. We spent some time looking at the many options, and found practically everything we thought we needed: bat, mitt, batting helmet, pants, ball, fielding mask, bat bag. They had lots of cleats too, but we already had some at home. When we went to check out, the man kindly told us we had picked out a t-ball bat, and he went with us to help find a softball bat that would work for my daughter. I appreciated that help in finding what would work well for her. Thank you! I would go here again if we pick up any other sports along the journey.

Excellent selection fair prices. Very helpful staff to help you find what you're looking for.read more

Super dope, locally owned, outdoor supply place!! We had fund looking around and loved the way it…read morewas laid out!! Employees seemed nice, and it was cool that a coffee shop was attached to it!! Good amount of stuff, and a good selection of wider/foot friendly/barefoot style shoes!

I came here to fix a flat tire that my bike had for the past 3 weeks. The team inspected my bike…read moreand in less than 5 minutes they found out that it was a small leak in the inner tube. The Tube was around 10-15$ to replace but I ended up getting a new bell as my old one was broken. They even added it on for me. The staff was very nice and I feel like I got a good bang for my buck on what I purchased. I also wanted a phone holder but I found that a little cheaper on Amazon. Overall, I would return as it is better than traveling an hour to the REI store by bike.

The staff there is super friendly and informative! Highly recommend going there if you want a bike.read more

My worst nightmare came true at the Trek Franklin shop When the Employee named RYAN was sent my…read moreway. I know what SIZE BIKE I ride. Employee RYAN was screaming ' I refuse to sell you a bigger bike ' after a test ride the next size up was only 1.5 inches larger. Don't even deal with someone who has THE SMALL MAN COMPLEX. When entering the TREK Franklin shop tell the Managers that you have been warned about the Employee RYAN and Stay Far Away from the employee named RYAN and make it possible to get your CORRECT SIZE BIKE. Have a nice day