To be fair: the construction on our deck is now complete and it looks great and I think it was…read morewell built. The issue with Mark is his lack of communication. The job, which was supposed to take a day and a half ran to almost two weeks due to one delay after another (including multiple instances of not having the right materials delivered at the right time). At no point during this process did Mark communicate with us. We were always calling and texting; most of the time getting no response. The lack of customer service and communication was extreme and I would never use him again nor would I recommend him to anyone.

We recently decided that our deck, which was original to the house (built in 1993), needed to be…read morereplaced after it was getting overly creaky and unstable. We met with several top deck builders to get estimates and design quotes. We were impressed with all of them, but Infinite Decks was the only one who was willing to figure out a design issue in order to bring it up to code. By far, this made them the best design. When it came to installation, I was continually impressed with the high quality materials and design. The new drilled pier post foundations are fantastic and they make my old footers look like childs play. Several times we had to make adjustments on the fly and they were always very accommodating and responsive, which is very important to me. They really did an awesome job all around and have even been responsive and helpful POST job finish, which is also refreshing to see, as some folks forget about you once the work is done. We absolutely love our new deck and expect that it will likely outlast us!

We would never hire Eddie "Osario" Mercado of Pergola Pros to do deck work in Roseville MN again…read more It has become more and more aggravating having to look at and live with his sloppy work every day from a real-life perspective. He made so many claims and excuses to justify his poor work, it would take forever to unpack them. He doesn't know how to work his tools. It's almost like he hijacked a pro's tools and took them for a joyride. He makes excuses that the quality wood is warped and that's why he can't cut straight or make pieces line up. A real carpenter doesn't make excuses like Eddie does, he/she makes it square. I requested he give me just 50% of the quote I received to have his work remedied by a real pro. Of course, he refused and has abandoned the project. Excuses. Excuses. Excuses. If you like excuses, you'll like Eddie. At our initial meeting, he impressed us claiming had three crews working at the moment. Later he slipped he was a one-man shop. He said that we were lucky that the deck and its support were in superb condition and that construction will be a quick 1 1/2 day job to install and stain the railings. Anything to get the sale, I suppose and my fault for not initially questioning his grandiose claims. WHAT YOU NEED TO KNOW: For us he was a big disappointment, and it will cost us a LOT of money to do the necessary demo work and redo it. He won't take responsibility. He attempted to the con that the high-quality cedar lumber was crooked and that is why his cuts were so out of true. Additionally, he tried to sell the obvious false argument that whatever cedar deck railing lumber wasn't crooked must have warped, shrunk and moved out of true just after he finished. This was highest quality stain-ready cedar lumber that was delivered from Menards the same day he started work. SUMMARY: The railings he installed are crooked with mismatched cuts and sloppy missed angles making the railings look embarrassingly amateur. The pictures below were taken the day he finished. He will not repair his blunders because he admits it was to the best of his ability. HE REFUSED TO RETURN TO CORRECT THE WORK. I suppose if I carefully select angles that hide the defects and get a good distance away, I could have pictures showing a beautiful deck railing. I can't do that. My pictures shown below.

From the owner: We build and install custom pergolas and decks to help our clients turn their yards into the place…read moreof their dreams. Visit us at pergolaspro.com to see examples of our workmanship and read reviews from our happy clients. Contact us today for your custom-made pergola or deck installation! Email is best for a timely response at pergolaspro@gmail.com. You can also find us on Facebook at PergolasPro or call/text us at 612-356-2413. We can't wait to bring your ideas to life!

Pretty Much everything within or outside the home, Joe is your man. I have had Joe do a couple…read moredifferent jobs for me and we are talking about doing a couple more. I have found Joe to be reliable, competent, smart and professional. He also has a fair price. Give him a try, you won't regret it. His email is heyjoehomeserv@gmail.com

From the owner: General Handyman Services To-Do Lists, Repair & Upkeep,…read morePreventative Maintenance, Painting and Staining, Remodeling, Furniture Assembly, Drywall Repair, Carpentry, Trim & Cabinet Installation, Aging in Place Home Improvements, Plumbing Fixture Replacement, TV Wall Mount Installation, Flooring Installation, New Home Owner, Selling Your Home, Door Repairs and Installation, Garage Doors & Openers, Tile Installation, Small Countertops, Grout Repair, Caulking, Fence Repair, Decks, Storm Doors, Railings, Storage Shelving

Very unprofessional company! They emaild me the estimate for a deck project & the folowing week…read morethey canceled it. I tried for a week to get ahold of Eric, the sales rep, but he never returned my calls. Weeks later I was able to get ahold of him & he said our project was bumped because they had bigger projects. They did not honor their estimate, even though it stated it was good for 30 days. Don't hire these clowns.

From the owner: Our highly-trained professionals specialize in all types of deck building and repairs. Our local…read moreprofessionals help with deck building projects throughout the Twin Cities. Call for your free estimate today.