Mike and the whole Pro Floors team did a terrific job for us. The process was very streamlined, and selecting the flooring and carpet was easy because all of the samples were brought to us. The workmanship is excellent, as are the products. The install teams were efficient and courteous as well, and Mike was very good at communicating with us throughout the process.The work was completed more quickly than we had imagined, and we are now among the many who are very happy with the company and our new floors. Janet and Jesse Urias read more

We needed carpet and hardwood installed promptly and Mike seemed like a great option. However, many problems came up while and after the flooring was installed. Mike didn't answer us when we needed him most. He wasn't very punctual in answering our texts, and finished the job a week later than the due date, partially because his workers chunked all of the walls up installing the wood floor. The top piece of wood dividing the carpet and wood floor was missing and when we asked to have it replaced he blamed it on us "you must have kicked it off". When Mike said his company was making progress, he was just taking advantage of us. Since he knew we weren't at the house much, he did minimal work on some days. We looked at the house two days in a row and realized his guys didn't even come one day! How unprofessional. We then had to hire a painter to fix all of the chunks Mikes company had made. Broken beer bottles and bottles of water were littered on the floor most days. We're never using Mike or his company again. read more

We are thrilled with the workmanship that went into nstalling our new vinyl wood floors and baseboards. Mike came to our home and took measurements, then showed us samples of flooring. He has a great app on his phone that is able to show you exactly what the flooring will look like in your home. He estimated it would take a week to finish the whole house, and it was exactly one week. His vinyl work crew, Saul and Rigo , were prompt, professional and courteous. I am so happy with our new floors and highly recommend this company. read more

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We are very happy with the flooring project that Pro Floors do for us. The hardwood flooring is very high quality and the quality of their work is awesome. I was given their name by a friend that was a previous customer. She was very happy with their work as well. read more

I hired these guys for my house and they did a wonderful job. They helped me pick out a floor that went great with my kitchen. I'd hire them again. read more

We had our entire condo done by Pro Floors. Mike paid attention to every detail and worked with us when we were out of town. The work was perfect. They installed beautiful porcelain plank flooring and stair carpeting. He worked with our HOA requirements to make sure we were in compliance. He even fixed a small area a previous contractor had not done well. Great service. read more

Pro Floors - Flooring Near Me

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We had a great experience with Pro Floors! Mike was very communicative and informative throughout the whole process. Our floors look great and the customer service is above and beyond! Highly recommended! read more

This company provides exceptional service! The floors they installed are beautiful. Very competitive pricing! The flooring project required workers to be in our home for 7-8 days. The crews were conscientious and cleaned up every day. There was excellent communication between the owner, the project foreman and us. We could not be happier with the end result. read more

Pro Floors - Wood flooring in the kitchen - Flooring Near Me

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I had given a deposit to another vendor, and they waited weeks to let me know that they couldn't get stock on my hardwood product in time for my project. On the recommendation of my realtor, we had pro floors come out and give us an estimate. We were up against an upcoming deadline, and I was starting to panic. The folks at Pro Floors were so easy to work with! Extremely knowledgeable, affordable, and had our project done before our deadline. They were fantastic about communication throughout the entire process. I would use them again (and likely will soon)! read more

Mike at Pro Floors came out and gave us reasonable quote. Had several clients use them and we were excited to see what they had to offer in my own home. The workers were very nice and professional. Clean as a whistle! Moved the furniture back and were so helpful and kind to work with. Highly recommend this company and staff. read more

The owner was extremely professional, responsive and fair, and his crew came out and tackled a tricky job and did an AMAZING job. I have no complaints whatsoever and would recommend them to anyone needing flooring in their home or business. read more

Pro Floors installed hardwood floors and tile for me. Mike was super thorough, knowledgeable and provided excellent customer service when giving the estimate and exploring my flooring options. Saul and the team who completed the flooring project did an excellent job!! They were hard workers, experienced and did not cut any corners--even cleaned up after the job was complete! I am super pleased with my new floors and highly recommend using Pro Floors!!! read more

I hired this company to install engineered hardwood floors and tile in the bathrooms and laundry room. They also installed baseboard trim though out my newly purchased home. I met with Mike agreed to the price and the timeframe for installation. Mike's crew showed up when they said they would completed the work when they said they would and they even moved my furniture around for the install. I would highly recommend this company and being from out of town I was a little nervous but rest assured I would highly recommend them again. It's hard to find contractors who will do what they say and show up when they say they well. The installers worked hard and diligently. I will never hire anybody else for my floors again thank you guys for a great job. read more

Mike and his crew at Pro Floors did a great job on my floors six years ago in my old condo. Since I just moved and needed a total remodel of this condo, I hired him to do EVERYTHING! His crew is amazing. They made suggestions and answered all my questions as we went along and really saw to every little detail. They painted the entire inside, did kitchen and bathroom cabinets, granite and sinks throughout, 2 new tiled showers, all tile flooring, lighting, and reconstructed a living room wall. I'm probably forgetting to list something here! And the price was very reasonable. The service was excellent....all during a pandemic! I highly recommend them for a total remodel or any flooring/tile needs. read more

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My wife and I bought a nice but used home that sorely needed carpet in Mesa. Our trusted real estate agent suggested we give Pro Floors a call as Mike did her own house and she was super happy. We called Mike at Pro Floors and he promptly brought carpet samples to our home for us to pick from. Mike was very professional and helpful by answering all our questions. Our carpet and padding was installed at the scheduled time and we absolutely love it! We highly recommend Mike and Pro Floors. read more

We had tile installed in our master bath, guest bath, and laundry room. The job was allocated 2 days, but the 2 guys working got everything done in one. The tile looks fabulous and there was no mess for us to deal with. The workers were very professional and even went out of their way to explain issues that came up. We would recommend this company to anyone. It was a very enjoyable experience. read more

We had new carpet installed on Monday and couldn't be happier. Mike was honest, friendly and very helpful working with our budget. I have already been recommending him to friends and clients. We will definitely be calling when we need our tile replaced. Jennifer D. read more

So i was originally thinking that this was a great company. When i was originally looking for quotes i called up a few different places along with this spot. mike called me back seemed really nice, asked me if he could come over that saturday to give me a quote. i told him that i had another floor spot that was going to be coming over, but i'd let him know a time. On saturday he called up at 10 and said he was on his way over. my appt with the other floor people was between 9-11am and they weren't there yet. So Mike just came on over. He was telling me how the other flooring places don't really know what they're doing and how he has been doing flooring his whole life, knows everything about it, etc. while he was there the other flooring person showed up (late at like 11:15am) so i turned them away, because Mike had a great sale. Made me feel like i was getting a good deal, made me feel like he knew what he was doing. etc. Only issue was that when it came to the carpet installation, it wasn't Mike that did it. Instead he sent 2 workers that didn't speak English, but seemed to know what they were doing so I left them to put down the new carpet and came back when it was done. When i got back, i noticed that there were 'bubbles' or 'lumps' in the carpet that felt like the carpet wasn't pounded down properly. Mike called the next day to ask how the carpet looked, i told him it looked great but mentioned the 'bubble' issue, he said that it's common and that throughout time from walking around on the carpet those all go away. He's the expert i believed him. So let's fast forward to about a year later- Please make note i take full responsibility that it was about a year, but to be honest time goes by, people get busy you don't really think about things because life is busy. regardless about a year goes by and i notice that there are major lumps in my carpet. along with it pulling away from the edges of the linoleum and such. I emailed Mike, because i remembered him saying that i had a warranty (i was pretty positive he said 3 years from our conversation). so i emailed him, and his response was 'do you have any pets? text me your number i will call you.' I texted him my number. he NEVER called me, i also responded that yes i had cats. He then told me that it was my cats that probably were lifting up the carpet but that "I will speak with the installation manager and see when we can have the installer stop by and re-tack it." Then on a saturday morning at 830am. i get a knock on my door. This time it's a gentleman that also barely speaks English and has a kid with him. He tells me he's there to "check carpet". I let him and his kid in, they look at the carpet, I show them the areas of where the carpet is bubbling. he looks around. tells me 'needs to stretch'. i ask him what i need to do, he tells me 'mike will talk to you'. During this time his kid is running around my house. then the kid opens the front door and my cat runs off. Such an awesome start to my morning. I then email Mike and tell him what happened with the guy- he replies to text him and he will call me, once again he never calls. he then emails me with this "The conversation I had with our guy was that the hall does need to be stretched, but the transition edges have been ruined by pets. That was my original thought from the pictures if you remember our conversation. Therefore to fix that we would need to re-stretch the entire rooms and the furniture would need to be moved. The hall would be our responsibility and no charge to you, but the work to stretch the carpet to compensate for what has been pulled and ruined would be yours." 1- the issue wasn't the hall it was the main living room 2- they would have to pull the carpet to compensate for them not tacking it down correctly the frirst time...how is that my fault again? anyways once again i asked him to contact me, he never did. So to sum things up, talks a great game, excellent salesman. But obviously doesn't really care when it all comes down to it. Attached are some photos of how the carpet is bunched, which i still don't get how it's my fault...then again he's the "flooring expert' right? -- In response to the comment that was just posted.-- ARE YOU KIDDING ME?!?!?! I have the emails verbatim. " but we still went above and beyond and sent an installer out to do the repair at no cost to her." - you sent out a guy with a kid to look at the carpet. NO REPAIRS were made and per your email you stated I would have to compensate you! "When she conveyed the fact that she still was not happy she was then contacted by our office several times and left messages so that a manager could stop by and see what we could do to help, our calls were never returned. "- i was still not happy? i wasn't happy to begin with because NO WORK had been done!!! and i will more then happily post my cell phone records showing the call log that NO CALLS FROM YOU WERE EVER MADE. A picture is worth 1000 words read more

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We LOVE our new floors from PRO FLOORS. The crew that installed them were professional, clean and did a fantastic job. We did our entire house, so it was quite an undertaking, but they kept the ball rolling and were efficient and professional. Thanks Mike for a job well done. read more

We put new carpet in a house we were selling, and new carpet into the place we bought. Mike listened to what we needed both times and the jobs were done as promised. We wouldn't hesitate to use the again. read more

I just had wood tile installed in my house in the main living areas ( about 800 sq. ft.) The workers were Dino and Mike and I really appreciated the wonderful work that was done. I would recommend this company highly. Since this was a remodeled home, we had no idea on the shape of the concrete. Pro floors stuck by their contract and floors were leveled and on the high spots were grounded down. I would highly recommend this company and will be using them again in the future. read more

I'm still in disbelief on how wonderful this company is. We met with Mike to change the flooring in a home we are trying to sell, having many complaints about the inexpensive flooring that was installed from the previous owner. Our realtor met with him and had him give a estimate on demo and installing new carpet. We met with him on a Friday and the following Thursday a crew arrived to demo and on Friday another crew installed the product. The price was extremely reasonable and overall experience was great. Very professional and their clean up was unbelievable. I'm am so happy with everything read more

Pro Floors made a daunting task effortless! Being a new home owner, Mike answered all of my questions, was very patient with me and even made me laugh. I came to him a little stressed out about the project and he put me at ease right away. His crew installed new tile and carpet in my home and did a flawless job. There wasn't one area that needed re-work and after years of "wear and tear" the materials still look new. Ultra respectful and professional. I'm so pleased with their work and will use them again! read more

This company did a fabulous job on a couple of my rental properties in AZ! The quality was very, very nice and the pricing was great too! You are at the top of my flooring referral list! I truly appreciate when people show up on time, do the job correctly and make the process simply for me as the client! Bravo! read more

I own a portfolio of rental properties in Scottsdale and they have installed new floors in 3 of my units. Very reasonable and professional . Thanks for the great job ! read more

Pro Floors was fabulous from my first contact with them to the completion of our job. We were moving here from out-of-state and only in town a short time for the walk-through, closing and then stayed a few days afterwards. While in town we were trying to decide on carpet and paint colors, plus line up a painter to paint the interior of our home and then the carpet to be laid, all before we moved in. Mike brought over samples to where we were staying within 24 hours of me contacting Pro Floors. He let me hang onto a few of the samples that were serious contenders so I could take them to the walk-through and see if one of them would work. As it turned out, we did love one of the carpets. The day our home closed and we were able to get in, Mike came over and measured our home for ordering the carpet. I really wanted a sample of the carpet in order to coordinate purchases in the month between the closing and us moving here, so he ordered a sample from the manufacturer to be sent to our home in CA. Mike worked with me for scheduling the carpet installation between the completion of the painting and when we were moving in. I had also requested the carpet to be laid a certain way, if at all possible. Everything was done totally without us being in town. We absolutely loved the carpet and the installation of it when we finally saw it! His installation crew did a beautiful job and, though we knew we might see some seams in our larger rooms, we can't see any of them, no matter how the light hits the carpet. The crew were also very careful with our freshly painted home. It's now been almost 6 months since we first met with Mike (yes, I've been very slow leaving this review). I can't think of anything Mike / Pro Floors could have done to make the experience any better... or the results any nicer. I have no hesitation recommending them! read more

Had such a terrific experience with Pro Floors! Friendly, prompt customer service and a very competitive price for my new floors, which I LOVE. Would recommend to anyone! read more

Mike from Pro Floors was great to work with. We are very happy with the work Pro Floors did in our new home. They installed 1000 sq ft of laminate and did a great job. The underlayment is top of the line too. We have two types of laminate now in different parts of the house and the type Pro Floors did is very much noticeably better. I would recommend 10/10. read more

I am very happy with the selection, price, outstanding customer service, and craftsmanship I received from Pro Floors. The crew did a great job installing my new wood-look porcelain tile floors -- they showed up on time, followed my direction, cleaned-up, and could not have been more professional or considerate. Highly recommended! And the owner, Mike, was great to work with too! read more

The team that Mike from Pro Floors assigned to our job did excellent work. We installed travertine and porcelain tile throughout our home. We have more curved walls than straight so it was a much more difficult installation. So the fact that their work was exceptional is even more impressive. Pricing was competitive and quality was first-rate. We highly recommend them for your flooring needs. read more

UPDATE: The business owner recently called to harass my husband and me to remove our Yelp post over two years after it was originally posted. DO NOT USE THIS COMPANY. Instead of writing a review, I will simply post the letter I sent to the "company" after the job was completed. As an additional note, there are already issues with the work after just two months. Mike, Enclosed you will find check number 488 for $2400, the balance of the flooring work you did at XXXXXX Drive. The delay in payment was twofold as we were waiting for the reimbursement check from the insurance company and once that arrived, we paid all vendors in the order with which their job was completed. Throughout the process of remodeling the house on XXXXXX Drive we used almost one dozen vendors. We were extremely pleased with all of our vendors with the exception of Pro Floors. The floors themselves are of good quality and were installed properly but the experience with your company was not positive. It appears that you simply sub-contract the jobs, are not present on the job site and do not have a pride of ownership in your work. We had an unexpected flood on Monday, October 15th while your crew was in the middle of completing our $13,500 flooring job. At that time, the upstairs trim had not been completed, the stairs were not finished off and the baseboards on the first floor had not been put back in place. By the time my husband arrived at the house, your crew was sitting on the lawn chairs by our pool. I still wonder what they were doing while our house was flooding. At that point, you were not able to meet with us until Thursday, October 18th to select replacement flooring and because the meeting occurred in the evening we lost a day discovering that the floor we selected was out of stock. It was disappointing that you were always able to meet promptly when it came time to collect money but not to get the job completed. Again we had to meet in the evening (your schedule) on Friday, October 19th to once again select a new floor. That timing caused us to lose the entire weekend and Monday, October 22nd because you could not check with the manufacturer until Monday morning to order the replacement floor. Meanwhile, you clearly knew the date of our move and had for quite some time...October 25th. Your response to the situation was basically that you had "completed our job" and you had "too many other jobs" and no crew for us. In other words, we were in essence moved to the back of the line. This is completely unacceptable. Vendors we had went out of their way for us (without any requests to do so). They completed extra work, were timely, efficient and clean/neat in what was to be our new home. It was a great joy to work with small, family-owned companies and support local workers. Your workers however were messy, sloppy, left trash around and damaged our walls so many times, the painting crew had to do touch ups and patching THREE times. They happily did this work, free of charge, as they could see the stress and financial strain the flood had created. You were not on the job site, so the quality control was not maintained. Due to the delays at this point caused by Pro Floors and NOT the flood, your back-up crew was still working the day we moved in to the home. There was literally dirt and debris all over the first floor when the moving trucks pulled up. We have a toddler and we were not able to get into the house to clean before our things arrived. We were able to clean the upstairs the night prior to move in after paying additional money for a sitter. Of course, the crew went upstairs and dirtied the 2nd floor anyway. I believe that you saw a financial opportunity after our initial meetings and cash exchange. We are not wealthy people and we worked very hard to save for our new home. In the end, the flood caused an additional $6500 in expenses above what we budgeted with all of our vendors. This was not your problem or your fault in any way, however your follow through and subsequent actions after the flood is why we are upset. The ten days between the flood and our move in date were extremely stressful and Pro Floors created that stress. Again, I would like to emphasize how many other vendors we used and our mutual positive experiences. They treated my new home the way I would treat it and had respect for my family and our goals throughout the remodel. I hope that you can do the same in the future for your clients. read more

I am SO pleased with my new flooring and the entire process! Mike made it easy and walked me thought the process step by step. The guys were great and my floors look amazing! read more

Our floor was installed as promised, in a clean, efficient and professional manner. It looks fantastic. Pro Floors' price was very competitive. All the details of the material and installation were explained to ahead of time and in great detail. read more

We were very pleased with our Pro Floor experience! Workers arrived on time, moved the furniture, worked without stop and cleaned up after themselves. The finished product is beautiful and we are very happy to recommend Pro Floors! read more

Mike was very punctual, scheduled the flooring install in our 3 bedrooms on a tight deadline and completed ahead of schedule. Product looks great and made the process very easy for us. read more