Take insurance claims or at least be informative of your lack of service in the beginning of…read moreconversations

This company shows genuine interest in their customers. When I first called them, they were fast…read morewith solid answers, they were interested in me as their customer and they were very prompt getting out to my home to go over every detail of my install, and explain what equipment was best. If you have not had a new HVAC system installed in your home, you won't believe how expensive the system can be, it's mind boggling, literally. I received pricing up to $18,000.00 for a simple 3 ton HVAC system. These folks are total professionals and I don't hesitate to let everyone know, without knowing what other HVAC people quoted me, they were not only competitive, they beat every other HVAC contractor hands down, not by hundreds, but thousands of dollars, so let me save you lots and lots of leg work and hours of telephone calls, Southern AIR Solutions has the correct Rheem system for you and you WILL NOT be taken advantage of, as so many in Bowling Green were willing to do, as evidenced by their system pricing. Bob H

We have used Vaughn's twice, and will continue to use them in the future. Very friendly, and…read morecheaper than any other place around! Thanks guys, we were very pleased both times!

Avoid Floyd's!! At first, Josh and his team were friendly, but when issues arose, their…read moreprofessionalism disappeared. After installing my HVAC in early 2024, they did a pre-summer check-in and assured me everything was fine. Days later, a severe leak from my attic unit caused water damage. It required lots of time, visits, multiple repair attempts, and when we were finally almost done: one of their techs put a foot through my ceiling. Rather than handling the issue directly, Floyd's forwarded me to their attorney without notice. They originally promised not to bill me for all of the failed repairs, then billed me over $1,200 months later. Worse, they STILL refuse to reimburse me for damages unless I sign an NDA--a shady and unprofessional move. It's been almost a year, and Floyd's has done nothing to make things right. Avoid them at all costs.

Took 3 month to fix my Furnace, I live on a fixed income at 78 yrs old, was in the mid of winter,…read morehe sent a guy out to collect his initial 85.00 SVC call, said it needed a part. he lied no one came to fix it. He kept my 85.00 after he said he would send it back. in these days I have to wonder if that is how he treat his mother or a family member. So very sad business integrity really lacking. We were able to get another heater and person to come and fix it. Thankfully. To date Mr. Floyd has not sent our money back, This is beyond Christmas, he was originally hired October 2024.

Friendly and quickly cooled a hot situation. Diagnosed and repaired Our AC with little delayread more

Four Seasons came out to fix my central air unit, which was blowing warm air. They tried to charge…read moreme $356 to basically take 10 screws out of the unit, and spray it with a hose. Because when they left it still didn't work still blowing warm air. They gouge, they're rude, what a sh*t show.