Tendo home health care agency gave my grand mother compassionate total care that she needed as she…read morewas struggling medically. They were always very humble, respectful, and their traits are about things to be done. They gave my grand mother a chance to smile again as she struggling to integrate on her own. I recommend them as genuine trusted agency that will not disappoint you. Keith P

I know her for 18 years she is , she is kind always want to help her patients I don't have one…read morecomplaint about her her was there for me anytime I need her I love her she is kind very passionate about her job . The best provider I ever had that's way I been her patient all those years .

Dr. Ratliff was a consummate professional, resulting in an extremely positive first visit. I highly…read morerecommend her to anyone in search of a patient, kind GYN. In addition, the front desk and nursing staff was top notch.

Staff makes it impossible to reach provider about clinical questions and could do a better job at…read moreunderstanding the administrative hurdles.

I've been going to this practice for about three years now and have had the pleasure of Dr. Parras…read moreTomkins as my primary physician. I have also seen Dr. Lee when Dr. Tomkins was on vacation. Both Drs. are extremely knowledgeable, compassionate, and helpful. My only other experience was with the Cambridge Health Alliance for which their Somerville based doctors have a strange system for booking appointments (on the day a week before). In comparison, booking appointments at the Family Medicine @ Ball Square is a breeze. They are open to walk-ins and I have called and shown up as early as 5 minutes later. They also take blood samples and the like for tests on-site, no need to go elsewhere. I have also been taking my 5 month old son (from birth) here and am very pleased with their attentiveness, ease at getting vaccinations and being provided with information, as well as the care of the support staff and nurses. There is very little wait time when going for pre-scheduled appointments. Family Medicine @ Ball Square is part of the Hallmark Health Medical Associates (Lawrence Memorial Hospital and Melrose-Wakefield Hospital) which also provides for a wide range of doctors and services that I have found to be excellent.

Caring pediatricians, responsive nurses phone line and easily able to schedule appointmentsread more

We started going here for 4 years ago based on recommendation from 2 different people. My child had…read more9 ear infections in her first year of life so I have seen almost every doctor in the practice and have always had a good experience. You can always get a same day sick visit if you call in the morning. As a new Mom you have a ton of questions and I love that you can call anytime and speak to a nurse. I have called with so many problems over the years and they always call me back and never make me feel dumb. Definitely recommend!

The councilors are great, but the front desk people are Okay. I can't complain too much because…read moreit's free.

Quick to schedule an appointment. Also impeccable bedside manner by the attending doctor and the…read moretesting staff. Two major issues with them. 1) They don't follow up at all. I went in for lab work, I was told I'd get results "within a week", both by the front desk and by their website. The day after I got an automatic email with a web-based account (mychart.bmc.org), where I could check my results when they were ready. Awesome & efficient, I think. 2 weeks later there were no results online (and still aren't 3 months after my visit). I called, and they gave me my results on the phone, with an attitude like they were just sitting on them for the last few days waiting for me to do exactly this -- call them when I thought they might be ready. I don't know what's worse -- making patients wait extra time to find out results, or how crappy it would be for someone with some major disease to have the front desk confirm their name on the phone and then give them their results in earshot of anyone waiting in the lobby ("Oh Mrs. Jane Doe? Last four digits of your social? 5555...let me check...yes, you came back positive for HIV. When can we schedule a follow up appointment?") What's the point of your online system if you don't use it? I still don't have any official lab results from my visit, either online or mailed to me, so if a partner wants you to show them a clean bill of health you are S.O.L. if you come to get tested here. Keep that in mind. 2) They are outrageously priced. The testing work is indeed free (I think), but that's it. I got an invoice after my visit showing they tried to collect over $60 from my insurance, got $40 (i.e. the MAXIMUM REASONABLE AMOUNT insurance thinks it should cost), and were billing me for the remainder. When I checked on it, the bill was actually for pharmacy services -- a single dose antibiotic to be exact, with a common retail price of $8-$10 in most pharmacies, but over $60 from them. I have no idea why it is so much higher. Maybe they insist on using brand name instead of generic, it wasn't discussed and I wasn't really given an option when they gave me the drugs in the clinic so I can't say. So just be mindful of this if you receive any treatments in the clinic, which is regular practice to do for common STDs before lab results are completed if you are high-risk -- i.e. you had contact with a partner who later informed you they found out they have an STD, which is probably why you're going to get tested in the first place. If you get treated there, you'll pay through the nose, especially if you came in without insurance because you thought it was all free. Maybe you'd be better off asking for a prescription for any drugs they want to give you, taking it to a pharmacy and paying 85% less -- do you really need a doctor coaching you on how to take a pill? Great medical staff, but an administrative cluster-F.

10/10. Lauren at the Joint Ventures Seaport / Fort Point on Melcher Street was absolutely…read morefantastic. As a former avid runner with a very on-the-go lifestyle, she thoughtfully incorporated exercises I could realistically do in my day-to-day routine, while still helping me rebuild the strength my ACL needed. She was always incredibly attentive--constantly monitoring my knee, paying close attention to every detail, and taking thorough notes. I truly appreciated how invested she was in my recovery. Lauren turned what could have been a scary experience into a completely seamless one. I'll really miss working with her as I move to NYC!! :(

I had a great experience at JVPT for pelvic floor therapy. My PT Nicole Kui was professional and…read moreconsiderate and always answered my questions. Her PT treatment was successfully able to resolve my concerns! Working with Nicole was a positive experience, and if I have future physical therapy needs I would go back to JVPT. Would definitely recommend!

Dr Chin is very knowledgeable and spends as much time as needed to understand your medical concerns…read moreand issues. The staff is also very nice and accommodating. I highly recommend him

I wen't here because I was notified that he took my insurance. However since he's in a medical…read morecenter they have a mandatory copay that's way higher than an insurance copay they they don't notify you of until you walk in the door. I was trying to get vaccinations and medication for my trip to south America and his suggestions for the following medications were: Typhoid: You really aren't going to need it but I guess we can do it. Altitude medication: Just make sure you stay hydrated (I was going to 12,500 feet) Yellow fever: bullied me into getting a flu shot instead. Malaria: Said I was at no risk. (I was going into the amazon for 2.5 days) Luckily I was able to get into another dr for malaria in time otherwise I'd be pissed. The reason for the two stars is because the nurses were wonderful women who made it one of the more pleasant times I've gotten shots before.

Listens to patients cares @ concerns. Went to Dr. Richardson…read moreafter a failed right knee surgery done elsewhere. Won't go anywhere else if future care is needed. Surgery fixed, I am on the mend.

After having knee pain for several weeks, I was referred to Dr. Richardson. He was WONDERFUL! He…read moretook the time to explain exactly what was going on with my knee, using a desk model of the bones, muscle, and cartlidge. His bedside manner is just so comforting, super professional, and not pushy at all. You know how some doctors can be kind of holier-than-thou, aggressive, revolving door, barely have time for you? That is NOT Dr. Richardson's style at all! He told me all the different options toward treatment, and made me feel like he was on my side. The reception staff were sweet and patient and kind. I would recommend Dr. Richardson to everyone!