Buying printer components for an HP printer went great. Price was excellent. Help was great and…read morealso got a cable for my TV to hook up

Marco's attended my business needs. He was extremely knowledgeable and was able to help me very…read morequickly. His expertise surpassed that of many bravo Marcos job well done.! This is my third time returning to the store and they've always had what I needed opposed to other stores.!

Jack ass at the front counter laughed when I asked for a big bag to cover up my purchase so it…read morewasn't just sitting in the open in the backseat of my truck. He was also trying to flirt with the girl co worker as we did the transaction he honestly was a chud.

I trusted Geek Squad with a simple screen repair on September 15 and paid $29 plus tax. During…read morediagnostics, they said my phone needed a factory reset, but it then couldn't connect to Apple's servers and became completely unusable. I had to use a loaner phone for the day while they ordered a replacement of the same model. Because of this mistake, I lost over a year of memories, from March 2022 to September 2023, including my child's first months and milestones. I am extremely disappointed in the lack of caution and communication and want Geek Squad and Best Buy to understand the personal impact and inconvenience this caused. You're better off going somewhere else to get your screen fixed or head to San Antonio Apple Store to get your fixed screen

Trey was extremely helpful .I was able to find a great printer. He took time to review all the…read morefeatures and benefits of the different printers.

I was upset with the store manager. I arrived well before closing to print. One of their machines…read morehad issues and stopped delayed and stopped my job. Suddenly, a manager came out of nowhere stating I had to leave! I told him no. He didn't want to heart story. Well, I don't care, because it was their fault. The wonderful lady helping me didn't make me leave. I do a lot of business here. DISAPPOINTED! Customer service matters.

Richard has the best customer service, straight forward, he happened to have the part on hand and…read morewas able to fix it same day. Super great ful to have found him online. Price was reasonable best experience.

The guy I spoke to told me he wasnt able to help with my printer problem. Although we did end up…read morehaving a pretty decent conversation about 'religion' as well as other subjects. I wish I would have remembered his name. He was a decent guy and I'll probably stop in just to be friendly.

Been using them for a while now and they do a great job! They helped build one of my top quality…read moregaming PCs.

these guys are the real deal. fair, honest & fix it right. they even stayed open after closing so i…read morecould pick it up. A+ all the way. been fixing my stuff for over 20 years. TKS guys!

My step father took his desk top computer in because he needed a printer to be connected. It turned…read moreout the printer had already been installed and all that needed to be done was to get rid of the old printer which was still running on the computer. I believe "David" was the guy that helped us out. He didn't charge us a penny. He was extremely nice and answered any questions we had as to why the printer was not working. I'm sure we'll be bringing more business his way in the future.

Instead of backing the products they sell, they make you purchase a warranty. If you do not and go…read morehome and it doesn't work anymore you are out of luck. $120 down the drain. My son couldn't afford to purchase the warranty. Left message for manager to try and resolve and never got a return call. Why isn't the 30 day warranty included in the price??? Because they WANT to rip you off! Horrible business practices. I wish my son would've looked at reviews before using these crooks.

Best repair shop ever! Andy is super friendly, honest and truly wants to help! He has saved me so…read moremuch money, I will never go anywhere else.

DO NOT TAKE YOUR CAR TO GREASE MONKEY!! Our car was serviced…read moreJune 25th to replace the AC compressor system. PETER was the mechanic who specifically told me multiple times a NEW compressor was needed. PETER never discussed a reman. My car was ready for pick up the next day. I asked for paperwork of everything they replaced. They said no worries will email you. NEVER received an email. I called that following Monday, because my car had NEW sounds and the fan was struggling to run.PETER SAID NOT TO WORRY! My husband brought the car up there that Friday after the air stopped working, and I was told PETER NEVER showed up to work that day. We asked to speak to the general manager, they said they would have the district manager call us. Adam who is the district manager for grease monkey called, and was very disrespectful. Taking no accountability for what his mechanic who obviously didn't do the job correctly. We demanded for a different mechanic to see what the issue was. Adam sent one over who again didn't know what he was doing and my husband told the mechanic to not to put STOPS LEAK in the system. Well he did anyways! My husband took pics as he was walking to car to see what the mechanic was doing. We told Adam what happened and again nothing but attitude. He sent over another mechanic from a different shop, but we were grateful for that, because Greyson found the paperwork and seen 2 reman AC compressors were put into the car, and grease monkey charged me for 2 AC compressors! The first one had a leak and so does the second AC compressor! We told Adam and he could care less what we found making excuses and basically calling us liars! I HAVE THAT RECORDED! We took our vehicle to another shop, who did a diagnostic on it. My car has 5k worth of damage because of grease monkey! I have Freon leaking from the reman AC compressor, and the rest of the components are trashed from STOPS LEAK! Adam also stated they are losing money! WELL IF YOU DID THE JOB CORRECTLY YOU WOULDN'T HAVE HAD TO REFUND MONEY! Adam also refused to give us his bosses # Jerry Bonnet, but because what I do for a living. I found an email and sent over the issues! We are dealing with corporate in hope they compensate for the damages they caused. If not, we are taking legal action! We have also reported Grease monkey to the BBB!

Zero Stars. Do NOT do an Online PickUp order, just order from Amazon. This store is totally inept…read moreand incapable of completing the simplest order. Needed 18 binders received 6. Check your orders before departing.

Absolutely worst customer service. I had an online pickup order, walked in, was "helped" by Jayden…read more He looked bothered when I asked where I should go to pick up the order. He pointed to an area by the wall and said they moved it. I said okay. As I proceeded to the pickup area, I could not find my order. I walked back to Jayden and told him I was sorry and I couldn't find it. He sighed and said "Well is it even ready?" He then told me he was the only worker in the front and asked for help on his mic and had me walk to the center of the store to get help from another worker. As this new worker, lee is helping me and can't find the order, he calls back Jayden and Jayden says "Well the card probably declined, that's what happened, you'll have to go through customer service" and walked away.... 10 minutes later of waiting THEY FOUND MY ORDER. So looks like the card DIDN'T decline and it was failure on THEIR end. I did not appreciate the assumption of a declined card nor did I like feeling like I was a bother. I came to pick up this order for my mother who has a broken leg and did not appreciate the level of disrespect.