After 40 years of buying multiple boats this was by far the smoothest and easiest one. Brian was…read moreeasy to deal with and we received a fair deal. Bought a used small pontoon that was immaculate. Couldn't be happier. Highly recommend.

Every time I go in (ie: plug jacket's rope's the little things)I have the most pleasant experience…read morewith the woman at the desk I don't know her name but she is always very nice!

I bought a 2014 hurricane deck boat from Hughes marine brand-new. They delivered and I love the…read moreboat. Had an absolutely great time in it until I started having some electrical problems. They did all they could to try to assist me without having me have to drive all the way back to the dealer. I live 3 and a half hours away. The owner Andy, assured me he would take care of it when I brought it in. I made the trip back with the boat and boy did they deliver. They fixed up everything and went above and beyond. David the mechanic took the time to show me what happened and what he did to solve the problem. But David didn't stop there he did several other things that he didn't have to do but did to help me out. Things are going to happen but people and business are ultimately judged by how they react to those problems. Hughes Marine has not only earned a lifetime customer, they gained a beli

From the owner: Hughes Marine Service is a boat dealership centrally located in Danville, Virginia. For over 50…read moreyears, Hughes Marine has been proud to offer Sales and Service on Smith Mountain Lake, Leesville Lake, Claytor Lake, Hyco Lake, Buggs Island Lake (also known as Kerr Reservoir), Belews Creek, and Mayo Lake.

I honestly wish that I could give them more than 5 stars. We had made the decision to look into…read moreselling our pontoon, but were nervous about both private selling difficulties and receiving a lower offer from a dealer. After not receiving a return call from the original dealership about a buy back, we reached out to Chatlee. They took the time to speak with us and gave us a ballpark quote that let us know it was worth traveling to their location. Once we arrived, we were immediately greeted with a quick look over followed by a 30 minute wait for a more detailed exam. We were offered the high end of what was quoted on the phone which we definitely didn't expect from a dealership. The paper signing process took less than 5 minutes and we were done. We will definitely make the drive to work with them on any future boat needs. The entire process was well above seamless. And for those reading previous reviews trying to make a decision on contacting them about buying your boat, do it. The review about your boat needing to look brand new is not the case (This had me extra nervous about a crazy low offer) We took good care of our boat, but it was no where near new and we received a very fair purchase amount.

Very disappointed with my experience with Chatlee Boat. This has been one issue after another on a…read morenew boat. The livewell pumps failed, and the radar that Chatlee installed actually fell off. When the radar was reinstalled a second time, it resulted in leaks in the T-top that were not present before. The quality of the work has been unacceptable, and the attention to detail has been lacking. To make matters worse, communication has been poor throughout the process. It often took multiple phone calls just to get a return call, and getting updates on repairs was difficult. When you spend this kind of money on a new boat, you expect quality workmanship, reliable repairs, and good customer service. Unfortunately, my experience has been the exact opposite. I would not recommend Chatlee to anyone based on my experience.

DO NOT BUY A BOAT FROM THIS PLACE!!!! By far this was one of the worst decisions of my life, and…read moreone of the worst experiences of my life. The boat I purchased was fraught with countless problems and their customer service is horrific and pathetic. If you are looking into buying a boat, please trust me and AVOID THIS PLACE AT ALL COSTS!!!!

Incredible service from Skylar & Damon in parts & service. Skylar went above & beyond to ensure my…read moreMinn Kota ultrex were replaced and repair before my warranty expired. Not only did they replace the part that was broken but the entire assembly. I also ordered trailer parts from Damon & they were pulled and shipped the same day and were at my door in two days. In the past Ive mechanical issues right before a major event and Skylar took the time to get me the part (that couldn't be found anywhere on the east coast) and help get me back on the water in time to fish the tournament. Cant say enough good things about these guys!

This is a wonderful family owned business. I need an estimate on my pontoon motor that was damaged…read morein the Hyco flood. Chad did an excellent job. He gave me an estimate very quickly thank you guys at Merritt Marin.

I am not sure why Merritt Marine decided to give us such crappy service. We took our boat to them…read morein March of 2024 and were assured that they would have it ready so we could use it this spring/summer. We have heard nothing from them for months. We missed having our boat for our beach vacation in June. We called and asked if it would be ready by our lake vacation after July 4th and were told it would be ready. Again, we've heard nothing. We finally told them we wanted the boat back. We will find a more professional business to work with. No one at Merritt's tried to offer an explanation or an apology. It was truly awful service. We are very disappointed. Sue P.