Most considerate of your needs! Has a Fabulous Array of glasses to choose from, prices are very…read morereasonable and fast turn around! I've been going here for years and am always receiving compliments.

In recent years, the name "Karen" has become cultural shorthand for problematic and entitled white…read morewomen. I am pleased to say that Karen who owns Eyeglass Outlet is a different breed completely -- a wonderful pillar of the Lebanon community and proof that small town customer service lives on! Two years ago I bought progressive lenses here and after trying them for a couple months I reluctantly concluded that I could just not adjust to them and I returned, expecting to be out of pocket several hundred dollars for this failed experiment and was completely surprised when Karen told me she could exchange them for two pairs glasses of different strengths , with no additional money due. The two pairs have been great. I have stopped in a handful of times for her to adjust the frames and to tighten some screws - always for no charge (although she has a cookie jar on the counter to which people are welcome to contribute and she will, in turn, give to charities in the community). Today, nearly 2 years later I returned because the coating on my reading glasses has started to come off. I really didn't think anything could be done about it but wanted to know how important it was and/or how much it would cost to replace the lenses. Karen took one look at them, checked on her computer and saw that I have had them for a few weeks shy of two years which means the lenses are covered by a full warranty and she has ordered a replacement set of lenses for me and will call me next week when they come in and will put them in my frames -- again for no charge and again with a "thank you for coming in." I can't imagine wanting to buy glasses anywhere else

New to the area - I wear glasses and contacts . Before making my appointment I did shop around the…read morearea looking for something specific. Immediately after walking in and being greeted by their front desk - I knew I was in the right place. Clean atmosphere, VERY friendly staff and some of the most beautiful eyewear I have seen. I was able to get in for an exam in less than a month, the doctor was very good - excellent from start to finish! The optician was AWESOME, she was even able to make my glasses in less than an HOUR! You should all be proud of yourselves, and I will be back for some new sunglasses soon!

I am in town for a couple days and I forgot my contacts. I dialed a bunch of places around town and…read morethis place was the only one open on a Saturday. They gave me a week's worth of contacts free of charge! I would definitely recommend them.

Dr Hastie is extremely knowledgeable about eye issues and is very thorough in her exam. She is…read morereasonable regarding plans to solve issue, patient and has a lovely office and staff!

I have been coming here for about 3 years now and absolutely love the care that I receive. Dr…read moreHastie and her staff our outstanding!! Located in a quaint selfstanding building, this establishment makes you feel like you are part of a family. The service is top notch whether you are on the phone or in person. I have been her for routine checkups and same day visits for issues that arise. They are always so accommodating to get you evaluated. There is an optical center within the building. Nice selection of frames. They do not have a lab where if you wanted to use the same frames and replace lenses. I cant imagine finding a better place than Valley Vision Eyecare to service my opthalmological needs. I am shocked I could not find it on Yelp and hope my initiation of getting them on helps the community to realize what hidden gem they have that deserves recognition.

Like stepping in dog shit. I'm losing vision and need a referral. Four days, no response!read more

They are very professional. It is easy to make an appointment and always get the best care.read more

Fantastic customer service! Visiting from out of town and I forgot my contacts at home. I reached…read moreout to the office and they were so helpful and quick to respond! Appreciate their helpfulness and understanding. Highly recommended!

I can't say enough good things about this business. Making an appointment was easy and the woman I…read morespoke with on the phone was pleasant and helpful. When I arrived to my appointment, I didn't have to wait. Everything was right on schedule. Dr. Gallagher did a thorough eye exam and was very knowledgeable about my specific vision issues (relating to side effects from a previous procedure and an illness). He took time to answer all of my questions and I didn't feel like he was in a hurry. Back in the area where frames are sold, there was no pressure to buy frames from them. In fact, they gave me a laminated card with my prescription to take with me (presumably to make it easier to buy frames elsewhere if I wanted to). I had some unique vintage frames that I wanted to get my new prescription put into and they were able to do them for me on the premises. It's unique to find a place where someone with this skill actually works in the shop. The glasses were ready in a few days and reasonably priced. Every single person there was pleasant and helpful. I know you can buy cheap glasses online, but I'm happy to support brick and mortar businesses in the community that offers excellent service. You get what you pay for.

Amazingly great customer service and quality eyeware at affordable prices…read more I cannot say enough good things about my experience with Marilyn Peterson. She was professional, knowledgeable, and fun to work with. She took extra care to make sure every measurement was precise so my progressive lenses came out perfect. I've had some nightmare experiences with a different optical source that resulted in multiple attempts to get glasses I could read through. After ditching 5 pairs of glasses I finally went to BJ's. Not only did BJ's get it right the first time, I got a great deal on two pairs (regular and sunglasses), and then I received a handwritten thank you card from Marilyn a few days after picking them up. THAT is old fashioned GREAT customer service!! Right now BJ's Optical in W Lebanon is not open every day due to staffing issues but you do NOT have to be a BJ's member to access the optical department! I highly recommend them to everyone!

Decent selection of frames, friendly staff, reasonable prices, lots of promotions in the vein of…read morebuy one get one free, half off, and so forth. Unfortunately, they were unable to put lens into my own frames. The lab refused! Nevertheless, it's a good service for the community. Their optical services are only available to BJ's members.

I have been a patient at White River Family Eyecare for years. My husband and I both see Dr. He…read moreand she is AWESOME! I have a medical condition that I am seen for, along with my annual eye exams. Dr. He saved my vision when I had a flare of rheumatoid arthritis which could have caused vision loss. Dr. He has expertise in this field and she was able to see me right away and saved my vision. Every time I go to the clinic the front staff greet me with a smile and make me feel like family! They are always helpful, professional and welcoming. The technicians I have the pleasure to see are always helpful, professional and very customer service focused. I would highly recommend the White River Family Eyecare group to anyone with special medical needs or just need a pair of glasses!! You may have a wait to be seen but it will be well worth it! LOVE THIS GROUP and HIGHLY recommend! THANK YOU FOR ALL YOU DO!!!

Super disappointed. Been a customer for years. I asked a medical question during my exam and…read morethen they charged it a medical visit and my insurance wouldn't pay for it. Customer service for eye glass fitting was long. People who walked in for eyeglass repair were seen before my daughter who had an appointment.

I had been with Dr Terry for years, and the transition as he retired, went very well. I know my…read moreeyes are in good hands from this very capable staff of doctors. I get calls when my glasses are in. I get emails about future appointments. The selection of frames is expansive, they even had frames for my safety work lenses. I've scratched my lenses under warranty and receiving new ones were a breeze. I really like the front desk staff, they greet me with a smile, and treat me like a vip. The doctors always explained my testing results, and made sure I understood.

Very friendly and helpful staff. they patiently helped me navigate contact lens options (I have a…read morestrong prescription - so options are limited and not straightforward). so grateful to have their help!

A small but quaint mall. This mall feels like a not to an older period of shopping. The building is…read morebeautiful and the shops are really eclectic and offer many different types of shops. I really like the vibe great and the Christmas decorations are really nice.

As most of America are aware, mall culture is dying across the nation. Powerhouse Mall hasn't been…read morespared from this plight. Inside is a well maintained and clean atmosphere. The mall is not completely desolate, as they are redoing the tiles on the floor, and there are still some shops open for business. However, most of the places are available for lease. Each time I return to the mall, most of the shops I remember from previous visits are no longer there. I must give Powerhouse Mall credit for hosting local fairs, having a hair salon, gym, random clothing boutiques, and an L.L. Bean store and outdoor gear store. They are still trying to maintain the nostalgic 2000s mall culture. Also they have beautiful decorations for Christmas. I really hope Powerhouse Mall survives and finds its way back to thriving like I'm sure it did not that long ago.

A wonderful stores that has just about everything you need and don't need. We stopped in and found…read morea bunch of items you didn't even know you needed or wanted but now have to buy. The staff is friendly as you walk in.