Prompt service and friendly staff. The large variety of sizes work well for my e-commerce…read morebusiness. New facility is an improvement and the "Will Call" staff is very helpful loading my boxes into my truck. For some reason Yelp still has their old address. Check Google to confirm current address.

All your packing supply needs. Also the first building I rented space in. Come a long way from an…read moreold door and milk crate desk and 3 milkcrates for a chair. Reasonably priced and they have all the boxes and shipping supplies you will need.

We have a local move coming up so I used Yelp to check out moving companies and pick one with great…read morereviews. Patriot Moving Systems caught my attention so I called them to get more information. I talked with Dennis to get answers to my questions. He told me they are full service, meaning they will pack as well as move your household contents. You also have the option to do your own packing. One place I called pretty much only loads and moves your stuff so you have to do your own packing. Patriot sells boxes and packing materials but also suggested Home Depot or Lowe's but said he actually prefers and recommends getting these from U-Haul as he thinks theirs are better quality and sturdier. What I like is the way Dennis explained our options without overly promoting materials through Patriot. He also explained the rates for their services. Basically it is an hourly rate per person plus a trip charge and cost of the truck usage. He came out and walked through or house and then was able to give us a rough estimate of the number of hours we would likely need. We planned to use a staging company so we needed to pack some things to thin out certain areas like closets and kitchen countertops. So we arranged for Patriot to send out three people to box and move things into the garage for three hours and that was a big help. They were focused and hard working guys who went practically non-stop for the time scheduled. Whenever there was a question about packing certain items they asked about it. I could tell that they all knew what they were doing, their experience showed and they treated our things as if they were theirs. Delicate items were wrapped well for protection. Our move is currently on hold as we continue to pursue selling our home but Dennis checks in with me periodically to see how things are going. I will update this review once we actually complete our move but we know who we trust with packing and moving our property.

I have engaged them twice in the last 3 years and have recommended them to numerous friends and…read morefamily. No one has ever had a negative thing to say about the service or employees. the crews I had were friendly, helpful and went above and beyond to ensure we were happy with furniture placement before they left. Pricing was fair and reasonable, definitely recommend them

I used this service for the first time, and let me say they were terrific. On time, flexible, and…read moredid a great job with the moving project we had. And a great price and speed. They went way way way beyond our expectations and I would hire them again in a heartbeat! I had heard they were good, but to actually experience it was much better than just somebody's recommendation!

On-time, courteous, reasonably priced and fast. I would definitely hire these guys again! They…read moremoved some delicate pieces of furniture for me from one house to another within Shelby Twp, some of them quite large and heavy. No damage, wall dings or any other problems. They wrapped the furniture in blankets and shrink wrapped before moving out of the house and into other house, being careful as they moved the furniture in and out of the houses. The two men who moved the furniture were very professional, communicative and thorough, especially when it came to inventorying the furniture and payment-everything was straightforward and clear.

Super helpful location manager here. Great communication via email (like many, we need it for kid's…read morestuff over summer). The building very well maintained clean, and even the bathroom is clean! Highly recommend. Ann Arbor is a small city, just a few minutes extra drive from campus, that's all.

Michelle the manager is awesome!!! She is very personable and will help you with anything you need…read more I would recommend using Stop N Lock.

The lady that took our reservation was very helpful and polite. Though our truck was late in…read moregetting to us they contacted us well before our scheduled appointment. Everyone was very nice and I would recommend to friends and family Allison M.

I'm not really sure where to start. When I made the reservation, I specifically explained that we…read morewere moving from a 3-bedroom house with a basement, patio, and pole barn. I was assured that there would be no problem accommodating everything. On moving day, four workers arrived on time with a 26-foot box truck. Thankfully, I had already loaded up the POD, which helped considerably. From there, the "Tetris" game began. The laborers were bringing items out to the truck while one worker was responsible for carefully arranging everything inside. I understand that loading takes time and that items need to be packed properly, but when you are paying by the hour, efficiency and quality are extremely important. After approximately six hours, the professionalism started to deteriorate. The workers were yelling at each other and using profanity. Then we were told that there was not enough room on the truck for the pole barn and patio items, and that they would have to return the following day. At that point, I was extremely frustrated. This was information that should have been addressed during the reservation process, especially since I had specifically disclosed everything that needed to be moved. Once we arrived at the new house, unloading began. They also had to unload the POD. As we approached the 10-hour mark, I instructed them to put everything from the POD into the garage so we could at least get the move completed within a reasonable amount of time. The following day, they returned to move the pole barn and patio items. I reminded them that they still needed to move the items that had been placed in the garage and made it very clear that I would not tolerate unnecessary delays or "milking the clock." Unfortunately, I had to put them in check more than once regarding the pace of the work. Then came the damage. Instead of telling us that a piece of furniture would not fit through the basement entrance, the workers apparently decided to force it through. In doing so, they damaged a wall all the way down the staircase and broke a light fixture. Now I have to deal with the claims process to see how that situation is handled. That may very well be my next battle. Despite everything, we still tipped the workers. They were the ones doing the physical labor, and I understand that some of the problems appeared to be the result of poor planning and a lack of management support, rather than entirely their fault. Overall, this was an extremely stressful experience. I was very clear from the beginning about the size of the house and everything that needed to be moved. I expected the company to plan accordingly, communicate any limitations in advance, work efficiently, and take reasonable care of our property. Unfortunately, that was not our experience.

Customer service, conducting assessment before relocating furniture and moving boxes.read more

Estimates, quoted pricing was 1200-1600. Then they charged me 4000 and didn't even move all my…read morethings. Told me to rent a u-haul for ME to finish moving my things. I'm visually impaired and do not even drive and also recovering from a double mastectomy and can't lift more tha10lb, both of which i stressed to them REPEATEDLY b4 my move. This company is a COMPLSCAM!!! Broken and damaged items EVERYWHERE! I would NEVER recommend ALL MY SONS MOVING DETROIT!!! NEVER!!! Extremely inexperienced and lack professionalism. And at the end, they just threw any and everything wherever they wanted. They screwed me over ROYALLY! Don't be a victim and let them scam you like they did me. This was a COMPLETE disaster!

Joe and Theresa with Mr. Mover did a fantastic job for us. we have used him a few times. Joe and…read morehis crew were friendly and professional. They took their time and made sure our furniture was well protected. We utilized Mr. Mover to move my mom to a senior living and they were prompt, affordable and made sure everything went smoothly. I would definitely use Mr. Mover again and highly recommend!

DO NOT HIRE! The 5 star reviews have to be fake!…read more They are a joke, moving 2 rooms from one assisted living to another (2 miles away) they charged almost $1200 and took 5 hours. They are SLOW because they charge per hour. They take advantage of the situation. if I could give 0 stars I would! They should be ashammed of themselves for taking advantage of the elderly.

I called several storage unit facilities in my area before going to Compass. Jessica was so polite…read moreand informative on the phone and even more so in person. I was also impressed with how clean the property was inside and out!

Compass Self Storage Shelby Township…read more Beware the company reels you in with a low price. But believe me, every 6 months, rent will go up. Not just a little, but Hefty increases . In the last 18 months , rent went up by $40, $50 and now a Hefty $62. Our rent is pretty close to being doubled . Reason in order to maintain our high standards and provide you with customer service you deserve . Questioning what improvements have been made there ? So if you decide to rent there , you've been forewarned about constant increases . D. R.