The crew was fantastic. Prompt, professional and very courteous. By the end of the move we actually…read morebecame friends. I highly recommend.

So worth the cost !!! Amazing !!! The best !!! Could not ask for anything more…read more I thought about having my family help with the move - but trying to coordinate schedules, and worrying about someone getting hurt, and the cost of renting a big truck - I decided to hire movers. Lloyd was helpful and friendly when I called. Jared and Richard arrived on time and were top notch movers. They were so careful and efficient; not even bumping a wall. They had to remove doors but made it look like no big deal I would highly recommend this company and this team

This is a place where dreams go to die. That's a hell of a sentence to start a Yelp review with,…read moreespecially one with a semi-positive three stars. I can't speak to how well this place handles truck rentals, the thing U-Haul is most known for. Hell, the term U-Haul is a common synonym for rental truck. Nope, never rented a truck from here, but I did have a storage unit in this former Nabisco factory in Detroit's New Center for three long years. It's a beautiful, imposing building and a definite landmark but is there ever a depressing feeling inside. Not really their fault. It's my personal feelings about having to have a storage unit combined with the vibes I caught off other people. Nobody really wants to have a storage unit but sometimes they're necessary, even if it's for three trips around the sun and U-Haul performs a valuable service here. Fortunately, my rent at home was very reasonable, which kind of took some of the sting out of being forced to rent a storage unit since my space there was very limited. Eventually I managed to downsize from a 5 x 10 to a 5 x 5 but by that point prices here had inflated to the point I was paying nearly as much as I was when I originally leased the 5 x 10! The elevator broke down a couple times here during my three years. Once I was able to use a backup elevator and the other time I just needed to wait a whole day to be able to bring stuff down from my unit. My buddy Aaron also had a unit here before I did and he got inconvenienced worse than that. My pass card was also very finicky when it came to swiping at the after hours entrance. It would work fine inside and in the elevator though which made the problems at the after hours entrance even more frustrating. I once saw someone sleeping in their storage unit here with the door pulled 3/4 of the way down and their legs sticking out. Like I said, it's pretty depressing here. If you don't swipe out they won't let you access your unit the next time you try to get in, which I figure is a way of putting a stop to this sort of thing but desperate times, I guess.... I never had any problems with the employees here. After I downsized my unit my dumb ass forgot to take the old key off my keychain and I ended up breaking that key off in the new padlock. Well, it set me back $50 but maintenance buzzsawed that lock off in a prompt fashion and supplied me with a new one. It was a horrible time last year when my mom died and I made the decision to move in with my elderly father. The only good thing I can honestly say came from that was being able to finally put the U-Haul storage unit chapter of my life behind me. My belongings were kept safe and sound for three years but I don't ever want to set foot in this building again.

Service. Money grabbing business where the left hand doesn't talk to right hand. They will charge…read moreyou for everything in pieces. Ie. Need a trailer. Ok. Oh you need to buy straps. Oh. You have to pay for labor. Use at your own risk but know you have been warned by this review and others apparently.

Very nice storage place. It is all indoors with high ceilings and good A/C that keeps the place…read morecool on the hottest days. Nice bathroom too. The staff is extremely helpful and keeps the place looking good.

vehicle was broken into with a few days of being parked here. side window completely broken out of…read morevehicle. Will not use again.

Absolutely terrible movers. They gave us a completely false time frame to pack and move, rather…read morethan 4-5 hours it was 12 hours on the first day with 1/3 of the house left behind then 3 hours two days later. The broke numerous items, one of the four movers quit midway through the first day and wasn't replaced, adding to the total hours. Two of them were on their first day and had no idea how to pack. A single saucer had two feet of paper wrapping. They added things from different rooms to boxes, so a toaster in the box with the bedding, etc. They broke two things, gouged the stairs, stole a bottle of pain killers, asked if they could have one of our personal items, and left a bunch of stuff at the old house we had to hire a separate hauler to move. Do not hire them--it was a complete disaster and mismanaged from beginning to end.

Professional and personal at the same time perfect balance very on top of things you feel like…read moreyou're in good hands That opinion is just by the conversations. I have not even used them for moving yet, but I know I will.

We have a local move coming up so I used Yelp to check out moving companies and pick one with great…read morereviews. Patriot Moving Systems caught my attention so I called them to get more information. I talked with Dennis to get answers to my questions. He told me they are full service, meaning they will pack as well as move your household contents. You also have the option to do your own packing. One place I called pretty much only loads and moves your stuff so you have to do your own packing. Patriot sells boxes and packing materials but also suggested Home Depot or Lowe's but said he actually prefers and recommends getting these from U-Haul as he thinks theirs are better quality and sturdier. What I like is the way Dennis explained our options without overly promoting materials through Patriot. He also explained the rates for their services. Basically it is an hourly rate per person plus a trip charge and cost of the truck usage. He came out and walked through or house and then was able to give us a rough estimate of the number of hours we would likely need. We planned to use a staging company so we needed to pack some things to thin out certain areas like closets and kitchen countertops. So we arranged for Patriot to send out three people to box and move things into the garage for three hours and that was a big help. They were focused and hard working guys who went practically non-stop for the time scheduled. Whenever there was a question about packing certain items they asked about it. I could tell that they all knew what they were doing, their experience showed and they treated our things as if they were theirs. Delicate items were wrapped well for protection. Our move is currently on hold as we continue to pursue selling our home but Dennis checks in with me periodically to see how things are going. I will update this review once we actually complete our move but we know who we trust with packing and moving our property.

Another mover showed up and tried to gouge me and tell me my move would take twice as long and they…read morecould only move 2/3 of my stuff. Fired them on the spot, but still needed to move ASAP. Same day I called around and Patriot managed to help me out. Efficient, friendly, and hard-working. We beat the initial quoted time (before the gouging) by a good 30 minutes. I would call them again in an instant.

After reading the reviews for Balance Detroit Moving Co. I reached out and spoke to Sarah, who was…read moreso nice and understanding. I scheduled a move and Sarah accommodated my last minute scheduling. Sarah sent the POWER TEAM of Demetrius and Demetrio, whom I have affectionately nicknamed The DOUBLE D's (LOL). Demetrius and Demetrio arrived slightly early and ready to go to work! I had most of my things already packed in storage containers on wheels and few other things in boxes. Demetrius and Demetrio moved my items from the house to the deck off the backyard onto the truck and they were prepared with all the equipment necessary (ramps, bumper pads, etc) to make the move smooth, efficient and to prevent damage to my things. These two moved so quickly, I was amazed and couldn't pack my remaining things fast enough! They were willing to wait for me to pack or they offered to take my things as is but I had them take what was already packed. We met at my storage unit which on this day was surprisingly packed with people and other moving companies moving in. Demetrius and Demetrio engaged with the other movers and all were respectful to them during our move. Demetrius and Demetrio packed my unit as requested and they packed and stacked EVERYTHING SO VERY NEATLY and with care for my items. EVERYTHING was totally organized! Nothing could have gone any smoother than this move! The price value to book my last minute move was very good for me and I tipped them both as EVERYONE should do with professional movers such as these two. When I returned back to the house, it wasn't until the packed items had been moved that I realized how much MORE packing I still needed to do, so I text Sarah to schedule a FINAL move for 2 days later and I specifically requested Demetrius and Demetrio (The Double D's). Even on such short notice, Sarah made it happen and scheduled me. Again, Demetrius and Demetrio showed up on time even during a rain storm with high winds...ready to work and help me move all my things out. Again, they both setup my items in the house to move quickly during this rain storm and by the time they finished setup, the storm stopped and they moved everything out. I shed tears of HAPPINESS at how clean and empty it was in there when they were done. After they moved those items into storage, I again tipped them both because they were worth it! I am definitely recommending Balance Detroit Moving Company and the POWER TEAM - (The Double D's) Demetrius and Demetrio!!

This was an EXCELLENT choice!!! We couldn't have been happier. The movers took great care and were…read moreextremely efficient! Can't say enough about how happy we are with the service we received. If I could give more than five stars I would.