We gave a $1500 deposit and ordered a Pool from Robert Denham on January 11 to be installed in…read moreJune, I called him the end of May to coordinate with him on some extra concrete I want to pour a parking pad he had nothing to do with and he informed me that he couldn't put the pool in because he couldn't get materials. After calling more pool companies and told them what happened they laughed and said that he probably couldn't do in June what he quoted in January because of some price increases on material. I know that prices are up but why not just tell me how much more money that he needed and I would have paid more because I'm in business myself and I understand the business world. After waiting almost 6 months for him that's a Piss Poor way of doing business, His score is ZERO

From the owner: With over 40 years of experience in the swimming pool, hot tub and billiard table business,…read more With over 40 years of experience in the swimming pool, hot tub and billiard table business, Pool World has built a reputation for superior quality work, outstanding customer service and honesty with our customers. We pride ourselves on the relationships we build with our customers. The amount of referral business that we get indicates to us that people are very pleased with our work and our company. Each and every day we strive to continue to strengthen those relationships and build new ones. We invite you to learn more about who we are, what we do and why Pool World is the right choice for your pool, billiard and hot tub needs. Services: Pool Enclosures. Swimming Pools. Pool Accessories. Chemicals. Hot Tubs. Hot Tub Accessories. Swim Spas. Billiards Tables. Billiard Accessories. Billiard Cloth. Game Tables. Dart

minutes ago I have…read moreno idea how this place is still in business. They are not even worthy of the 1 star that I had to rate them.. I've been dealing with the for 6 years and the service only gets worse.. Ron the owner/manager is a coward and makes his employees do his dirty work, by lying to the customers, because he's not man enough to face the customer. It was a nightmare when I bought my pool and spa 6 years ago and it still is today waiting on them to service my spa, wait a month for a no call/no show and when I called I was told that the computers were down and they had no way of get the work orders, however one guy was on a service call and one was supposedly out sick. I am SUPPOSE to hear from them today. I'm sure this won't happen. Again WORST CUSTOMER SERVICE EVER!! Please don't do it to yourself and stress yourself over broken promise... Update I spoke to Michelle today and see seemed to really care about customer service, she had Nick and Mike come out today and look, both of them were very professional and nice... They are coming back to put a circuit board on, we product arives...

I had a spa with a small leak in the jet supply hoses. Leisure Lifestyles came out and attempted…read moreto repair 3 separate times in 2016/17. The repair employee said that the hoses were beginning to dry rot and that I would continue to get leaks unless I replaced the hoses with a kit. I opted to do that and they asked that I let them take it to Columbus (I live in Centerville, GA and at the time they had a store in Macon, GA.) so lthey could leak test prior to returning. They picked up the Spa in June 2017. That was the last I saw of it, except for a visit to their facility in July 2018. Ron, the manager, came up with numerous excuses. First after replacing the hoses, he stated that a pump had failed. Then it was stated that is was an old spa and he was trying to find a pump. I located one in about 10 minutes. Next he was stating that he had been sick, a relative was sick, etc. Then he stated that he could not get the control board to work. This went on for a couple of weeks. Finally, I was called in early Oct. 2018 and told that they were moving and needed to dispose of my spa. He offered to bring it back or trash it in place. We worked out an agreement that he would remit the money I had paid, and to cut my losses and not really knowing the condition of the spa, I told him to trash it. It has now been over two months since we agreed; I have not been able to get him to respond to any form of communication; I have not received the money to which we agreed; and I have found others that have lost over 25 time as much as I. Not a place to do business. In fact, with no answer on Ron's phone of the Business Phone, I would not be surprised if they are out of business owing a good deal of money to a number of people.

Excellent staff and awesome fast service! I can't say enough good things about Gordy Pease and his…read morestaff!

Long been our 'pool guys'. Very satisfied with their help and the information they offer about…read morefuture plans for the pool.

I am a stickler for prompt service without cutting corners, and from start to finish Nathan, John…read moreand the entire team were very professional. The A1 service was beyond my expectations... working in the heat, cold and even rain. Any questions we had were answered without delay and they made sure to follow up. They have even followed up to ensure we did have anymore questions since we are new pool owners. I have recommended them to all of our neighbors and family. R&R

Nate and the crew were amazing and I love the new pool and slab out back! Highly professional, on…read moretime, and would recommend in a heartbeat. They ran the whole process down for me and made sure I knew what I was getting. 10 Star review if I could!

We hired this company this past summer to install our swimming pool. We were not exactly sure what…read morewe wanted but the owner, Bobby Eiland, was very helpful with helping us choose what would work best for our back yard, as well as our family. It was very wet during the time we started but they kept us informed with what was going on. We had a water fall installed and it was beautiful!!! These guys could not have been more professional, or knowledgeable about their company. We've called them late at night for help with backwashing the pool, andthey stayed on the phone for over half an hour making sure we did it right ( after they offered to come over and show us in person). I highly recommend this conpany to anyone!

From the owner: Swimming Pool Contractorread more

Was supposed to have a liner finished about a year ago, out of thousands and it's still not…read morecomplete.

Mays was supposed to have our brand-new pool liner installed by July 10, 2025. After many text…read moremessages and calls, he finally "finished" on August 2, 2025. The pool immediately began leaking. The entire pool emptied out. He sent someone to "fix" it but all they did was smear sealer all over the brand-new liner. It continues to leak, and Mays will not respond to phone calls (voicemail full) and will not respond to text messages. I will be suing him and proceeding to file claims against him with the State of AL attorneys general office. He has a F at the BBB, but continues to display that he is a member. The entire problem with my pool resulted from his lack of supervision and no interest in anything but the check he received. DO NOT WASTE YOUR MONEY WITH HIM. I have given him every opportunity to correct this. I WANT MY MONEY BACK NOW.