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Denham Robert Pool World & Spa Tech

1.0 (1 review)
Open • Open 24 hours

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5 years ago

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Leisure Lifestyles

Leisure Lifestyles

1.5(21 reviews)
5.5 mi

minutes ago I have…read moreno idea how this place is still in business. They are not even worthy of the 1 star that I had to rate them.. I've been dealing with the for 6 years and the service only gets worse.. Ron the owner/manager is a coward and makes his employees do his dirty work, by lying to the customers, because he's not man enough to face the customer. It was a nightmare when I bought my pool and spa 6 years ago and it still is today waiting on them to service my spa, wait a month for a no call/no show and when I called I was told that the computers were down and they had no way of get the work orders, however one guy was on a service call and one was supposedly out sick. I am SUPPOSE to hear from them today. I'm sure this won't happen. Again WORST CUSTOMER SERVICE EVER!! Please don't do it to yourself and stress yourself over broken promise... Update I spoke to Michelle today and see seemed to really care about customer service, she had Nick and Mike come out today and look, both of them were very professional and nice... They are coming back to put a circuit board on, we product arives...

I had a spa with a small leak in the jet supply hoses. Leisure Lifestyles came out and attempted…read moreto repair 3 separate times in 2016/17. The repair employee said that the hoses were beginning to dry rot and that I would continue to get leaks unless I replaced the hoses with a kit. I opted to do that and they asked that I let them take it to Columbus (I live in Centerville, GA and at the time they had a store in Macon, GA.) so lthey could leak test prior to returning. They picked up the Spa in June 2017. That was the last I saw of it, except for a visit to their facility in July 2018. Ron, the manager, came up with numerous excuses. First after replacing the hoses, he stated that a pump had failed. Then it was stated that is was an old spa and he was trying to find a pump. I located one in about 10 minutes. Next he was stating that he had been sick, a relative was sick, etc. Then he stated that he could not get the control board to work. This went on for a couple of weeks. Finally, I was called in early Oct. 2018 and told that they were moving and needed to dispose of my spa. He offered to bring it back or trash it in place. We worked out an agreement that he would remit the money I had paid, and to cut my losses and not really knowing the condition of the spa, I told him to trash it. It has now been over two months since we agreed; I have not been able to get him to respond to any form of communication; I have not received the money to which we agreed; and I have found others that have lost over 25 time as much as I. Not a place to do business. In fact, with no answer on Ron's phone of the Business Phone, I would not be surprised if they are out of business owing a good deal of money to a number of people.

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Denham Robert Pool World & Spa Tech - hottubandpool - Updated May 2026

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