Just want to shout out BUG and his pool team…read more Something wasn't right with our pool over the weekend- after checking everything I could think of and what he taught me to do, I had to text the busiest guy I know. For someone who's booked out a year, he answered me within 5 mins and was at my house within the hour. *He even FaceTimed me to see what the issue was after he left and it did it again. Somehow we had a leak in the motor, and he found a way to replace it and save me money.... All within hours of the text. You might have to wait for your pool, but let me tell you, it's MORE THAN WORTH IT!!! His customer service is 5 STAR. He backs his business, values his customers, and works just as hard as his employees. Thank you so much for being such a stand-up business man and having a great team!!! Every business should strive to be like yours!!!

From the owner: Bug Eiland, owner and operator of Pro Pools, has 33 years of pool building experience in a 30 mile…read moreradius of Columbus, GA. If you can draw it, we can build it. Specializing in water features and vinyl liner pools. Call us today for an estimate.

minutes ago I have…read moreno idea how this place is still in business. They are not even worthy of the 1 star that I had to rate them.. I've been dealing with the for 6 years and the service only gets worse.. Ron the owner/manager is a coward and makes his employees do his dirty work, by lying to the customers, because he's not man enough to face the customer. It was a nightmare when I bought my pool and spa 6 years ago and it still is today waiting on them to service my spa, wait a month for a no call/no show and when I called I was told that the computers were down and they had no way of get the work orders, however one guy was on a service call and one was supposedly out sick. I am SUPPOSE to hear from them today. I'm sure this won't happen. Again WORST CUSTOMER SERVICE EVER!! Please don't do it to yourself and stress yourself over broken promise... Update I spoke to Michelle today and see seemed to really care about customer service, she had Nick and Mike come out today and look, both of them were very professional and nice... They are coming back to put a circuit board on, we product arives...

I had a spa with a small leak in the jet supply hoses. Leisure Lifestyles came out and attempted…read moreto repair 3 separate times in 2016/17. The repair employee said that the hoses were beginning to dry rot and that I would continue to get leaks unless I replaced the hoses with a kit. I opted to do that and they asked that I let them take it to Columbus (I live in Centerville, GA and at the time they had a store in Macon, GA.) so lthey could leak test prior to returning. They picked up the Spa in June 2017. That was the last I saw of it, except for a visit to their facility in July 2018. Ron, the manager, came up with numerous excuses. First after replacing the hoses, he stated that a pump had failed. Then it was stated that is was an old spa and he was trying to find a pump. I located one in about 10 minutes. Next he was stating that he had been sick, a relative was sick, etc. Then he stated that he could not get the control board to work. This went on for a couple of weeks. Finally, I was called in early Oct. 2018 and told that they were moving and needed to dispose of my spa. He offered to bring it back or trash it in place. We worked out an agreement that he would remit the money I had paid, and to cut my losses and not really knowing the condition of the spa, I told him to trash it. It has now been over two months since we agreed; I have not been able to get him to respond to any form of communication; I have not received the money to which we agreed; and I have found others that have lost over 25 time as much as I. Not a place to do business. In fact, with no answer on Ron's phone of the Business Phone, I would not be surprised if they are out of business owing a good deal of money to a number of people.

Excellent staff and awesome fast service! I can't say enough good things about Gordy Pease and his…read morestaff!

Long been our 'pool guys'. Very satisfied with their help and the information they offer about…read morefuture plans for the pool.

I am a stickler for prompt service without cutting corners, and from start to finish Nathan, John…read moreand the entire team were very professional. The A1 service was beyond my expectations... working in the heat, cold and even rain. Any questions we had were answered without delay and they made sure to follow up. They have even followed up to ensure we did have anymore questions since we are new pool owners. I have recommended them to all of our neighbors and family. R&R

Nate and the crew were amazing and I love the new pool and slab out back! Highly professional, on…read moretime, and would recommend in a heartbeat. They ran the whole process down for me and made sure I knew what I was getting. 10 Star review if I could!

We hired this company this past summer to install our swimming pool. We were not exactly sure what…read morewe wanted but the owner, Bobby Eiland, was very helpful with helping us choose what would work best for our back yard, as well as our family. It was very wet during the time we started but they kept us informed with what was going on. We had a water fall installed and it was beautiful!!! These guys could not have been more professional, or knowledgeable about their company. We've called them late at night for help with backwashing the pool, andthey stayed on the phone for over half an hour making sure we did it right ( after they offered to come over and show us in person). I highly recommend this conpany to anyone!

From the owner: Swimming Pool Contractorread more

Was supposed to have a liner finished about a year ago, out of thousands and it's still not…read morecomplete.

Mays was supposed to have our brand-new pool liner installed by July 10, 2025. After many text…read moremessages and calls, he finally "finished" on August 2, 2025. The pool immediately began leaking. The entire pool emptied out. He sent someone to "fix" it but all they did was smear sealer all over the brand-new liner. It continues to leak, and Mays will not respond to phone calls (voicemail full) and will not respond to text messages. I will be suing him and proceeding to file claims against him with the State of AL attorneys general office. He has a F at the BBB, but continues to display that he is a member. The entire problem with my pool resulted from his lack of supervision and no interest in anything but the check he received. DO NOT WASTE YOUR MONEY WITH HIM. I have given him every opportunity to correct this. I WANT MY MONEY BACK NOW.