TLDR: Erik was very communicative and his team were great. Advice for homeowners below - do your…read moreresearch!!! We have a baby, and wanted to change the floors of a house we bought for durability and aesthetics before moving in. There were also a number of creaks in our floors, and we wanted to get them fixed. Erik's team was able to take off the carpet and existing pine hardwood, level the floor, and install the laminate we picked out. His team came at 8am every morning and they finished by evening when we came back. We did this before we moved into our new house, and we love the way our house looks and feels now. Erik (the owner) was the first to come do the consultation, he was quick, and to me he felt very trustworthy from the beginning. He was also communicative throughout the whole process - often on the over-detailed side. And among the other offers, his was reasonable in price (compared to others) and according to our quick timeline. That said, when you get work done you may come across hurdles and it's important you get alternate opinions. As first time homeowners, we assumed that getting flooring done is straightforward. Apparently it's not. We were warned that the initial quote may be affected by the state of our subfloors once they take out the existing flooring. We got an urgent call saying that there was a lot more unevenness in our floors than expected, and that they would have to pour self leveling throughout the entire house, which was a quote of 90 bags, at $150 each. We were told that was the only option, and were strongly encouraged to go this route to make our timeline. After getting evaluations from multiple other flooring experts, we got alternate advice for up to 12 bags of self leveling, max. Our home is only 10yrs old. 90 bags of self leveling is enough for an entire apartment building, and weighs over 2 tons. Apparently the only way to guarantee absolute evenness is if you just pour self leveling on the entire floor, and also easier for the workers. But we opted for the labor-intensive (but more cost effective) way of going through the whole house measuring each high point & low point, sanding down the high points, and only pouring in the patches at the low points. Needless to say, we rejected the proposed approach and Erik's team was able to handle the uneven subfloors with only 3 bags. Three. Unfortunately, this issue resulted in several days delay in the completion of our project, not to mention a lot of additional stress. We wish this hurdle had not happened. That said, we are proud to have not caved under urgency and stress - it would have cost us 13.5K! That said, after consulting quite a few flooring companies - I noticed that each will use different numbers for labor, materials, demo, etc. They also suggest different approaches like keeping quarter rounds on baseboards or ripping them off and attaching new ones. Adding transitions as an additional cost or not, etc etc. Get as many quotes as you can so you understand what is the average price you should expect to pay - they may charge differently, but at the end of the day they have to meet their numbers to pay their guys and still make a profit. Flooring costs more than I expected, and most of the quotes I got were 14-20K for 2 story house around 2000sq ft. (Bathrooms excluded). At the end of the day, we love our new floors. Erik was extremely communicative through the whole process. His team was hardworking, and finished the work before we had to leave on a trip. They were detailed for the part of the floor which met the fireplace, making sure it was flush against the uneven hearth tile. There are barely any squeaks left in the house. They came and resolved any concerns we had. They were flexible with movers coming as they were finishing the last day. All in all, although there was a hiccup in the process, we did have a very good experience with Erik and his team. And, I'm confident he will recommend the spot patching method for leveling the floor for future clients. Thank you for making our floors one of my favorite parts of the house now, Hardwood Plus!

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

We have a large area of hardwood flooring to refinish, I contacted 4 contractors and decided to…read morehire Northwest Flooring to do the work. They are family-run business (Serhii, his brother and family members do all the work), Serhii is a great communicator and he responded to my detailed questions in writing very clearly while some other contractors don't care to spend that time/effort. Their pricing is also pretty fair. During the project they worked hard and kept the schedule as promised. During the process some unanticipated issues came up and they showed flexibility and willingness to change the scope of the project and schedule accordingly. They are detail oriented. After we had them reinstall all baseboards there was one place we were not quite happy, they came back and fixed it. The end result was beautiful and it had been a great experience working with Serhii and his family crew! Northwest Flooring is definitely at the top of my list for any of our future hardwood flooring needs!

Vlad and his family did excellent work on our 60s oak hardwoods that had been covered by carpet…read morepreviously. We wanted the floors revived and refinished before we moved in, and Vlad and his brothers were communicative, transparent, quick, and professional. Our project was split into multiple steps (because of us, not them) and they graciously planned around us and came back multiple times throughout the project. They even gave us the suggestion of starting the floors, and then coming back to finish them after we finished painting walls because of dust, debris, etc., to make sure we were happiest with the end result. When we had questions or any concerns, they were quick to call, give tips, and come back to assess or change something based on our preferences. They even gave us some of the product they used so we could match our baseboards and fill them the way they suggested. I would highly recommend them for any flooring project.

super siding and windows is amazing. Dennis and Blake are super knowledgeable, friendly and do…read morequality work!! What is so impressive is how they get back to you when you call or have question. The end product looks so good. We have gotten so many positive feedback from neighbors and anyone waking by.

Great crew. We had a complex job where we were replacing one side of the house with hardy and using…read morethe existing material to patch siding in other locations. They did a great job working with the old siding, communicated well, showed up on time, and provided a fair quote. I highly recommend them!

cannot recommend Quang and his crew highly enough! They recently installed oak hardwood in our…read more110-year-old home, and the results are beautiful. Quang offered the best prices, was always on time, and his crew worked incredibly hard with great attention to detail. What truly sets him apart is his ability to problem-solve. Our historic house came with a bundle of surprises, including a sagging floor and subfloor issues. Quang knew exactly how to handle it, even building a support wall in our basement to make sure everything was structurally sound. Even after we moved in, his customer service was top-notch. We asked him to take care of a few minor details, and he was on time and on point every single time. I would hire him again in a heartbeat

Henry and the team know the business. They didn't try to sell me, in fact, they educated me and…read moregave me better ideas on hire to preserve my hardwood floors for yours to come. Their pricing was much lower than competitors and their scheduling was spot-on. Highly recommend.

Ian refinished oak cabinets throughout home being prepared for sale. There was great communication…read moreand flexible scheduling of work. The restored cabinets looked amazing.

From start to finish the work was excellent for this admittedly very difficult request. They…read morecontacted me quickly regarding my service request, explained the process, provided a quote (a realistic quote), the time to complete and possible variables which could affect the process and/or the end product. In the end, they kept to their timetable and the level of workmanship exceeded expectations, both of which a customer is always on the lookout for and often is not met/provided. Definitely, a company to keep in my records for future renovations.

I contacted several companies to restore the cabinets that were water damaged over a period of 10+…read moreyears, but I got the same response from all of them - they don't do individual cabinets, only the whole kitchen/area. This made no sense to me - all the other cabinets are just fine (and there are a lot of them) - only the ones under the sink needed work. I finally found a company - Koa Wood Restoration that agreed to work on the cabinets in question. Yes I understood that there may be a slight color difference, but it could not be worse that the current condition of the under sink cabinets. I have to admit I was a bit skeptical, because the water damage was heavy in certain areas. Tracy arrived on time, and got to work immediately - answered my questions and he explained the process. About 1 hour later he was done, and I was completely shocked with the results. The drawer and cabinets looked like new again, and he did an excellent job of matching the stain color to everything else. Needless to say I am very happy with the result, and I have asked him to come back to work on some water damaged cabinets in the bathroom next.

Response to Tracy's 3/18 comments Tracy…read more There is no trick photography, what the picture shows is what I see every day - A bad job I am not going to read or comment on all of your false statements. You screwed up, saying you could do this job and clearly you couldn't You left my house on your own and said to me "you don't have to pay me" So, why don't you come and fix your mistakes? I have given you every opportunity to correct your work and pay you, but you haven't contacted me back to resolve this Not doing the right thing is bullying the customer! Leaving it worse that it was I would have reported you to the BBB, but you are not a member - So, you leave me no other options than to contact my attorney friend and pursue next steps.