I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

If Mr. Byrum ever used to care about the quality of his work, he doesn't anymore. Maybe he is tired…read moreof doing this after 50 years. Maybe the quality of his work has always been bad, but he has enough customers who don't know any better. Maybe, he is incapable of recognizing how bad his work is. I recently took a pair of brand new leather boots and a pair of lightly used, clean and conditioned leather dress shoes that have satin laces to get a rubber half-sole applied. Not only was the work done extremely unprofessionally, but my boots and shoes were returned dirty and stained. The half soles on the boots are uneven. The bottom surface of the shoes was excessively and unnecessarily removed behind the half-soles on both pairs, but especially the boots. The brand new heel on one boot was even damaged on the corner! The cherry on top were the black stains left on the satin laces of the dress shoes. I can't buy replacement satin laces in the correct shade of green anywhere to match these shoes in case the stains do not come out. When I expressed my dissatisfaction and asked for a refund, I was met with denial, refusal, and responses of, "I don't give refunds, that's how I do everyone's shoes." He took no accountability. He charged me $130. I would not bring anything that you care about here, unless you want to pay to have your possessions mistreated. If he can't respect your shoes, he can't respect others or even himself. Sad.

They did a good job on my shoes all the shoes I had to have them re-soled. A word to be ready in…read morethe next day, though I wasn't able to pick them up until the next week. Appreciate your service.

Great service, great conversation, punctual and a good repair on my 10 year old shoes!read more

Poor communication (language issues) and poor work. I had the heel re-attached to a men's dress…read moreshoe. Wore it 3 or 4 times. And it came loose again. Brought it back, and they claimed they had sealed the front sole (they hadn't), not the heel. All while their dog scratched at my shins. I told them I would not be back to their shop...

Took a pair of leather tennis shoes in where the stitching had come loose. Asked them to put a…read morecouple of stitches in to secure. After spending $10- all I got was a blob of shoe glue that was brown and not a sign of stitching. I could have done better. Won't be going back.

Been taking our shoes here for over 18 years. Unlike others reviews, Choe has always greeted me…read morewith a smile & happy to do her best for us. Today I took one of my new water proof buck work boots I accidentally cut a 3" slice across the toe with a utility knife. I asked if she could seal or repair. She told me yes but it would need glue& stitching to hold the cut together. I really wasn't expecting anything other than an ugly looking repair job. Just picked it up & I was pleasantly surprised. She not only made a nice tight even seal but she even color matched her stitching to my boot. $15 was a very reasonable cost compared to replacing my $110 boots. GREAT JOB CHOE!

After Abbott's in Newark closed, I was at a loss to find someone to do leather repairs. I went to…read moreChoe's with a favorite purse that needed some stitching repaired. We talked over what they could do and I left the purse with them. They did a perfect job. The repair is invisible and I am able to use it again! After that good experience I brought a treasured vintage handbag to them. It is 50 years old. It is petite point on leather and the needlework was separated from the leather. She looked the bag over. She said she could repair it, but suggested I do it myself. She sold me the glue I would need and showed me how to place the glue and clamp the bag. I was nervous, but it worked wonderfully. And, I saved the cost of the repair. I was doubly impressed. First with the repair on my leather purse, then with the honest advice for my vintage purse. I recommend Choe's for leather repair.

Had new heels put on a pair of Red Wings. Pretty disappointed, they didn't attempt to match the…read moreoriginal heels at all. They put black heels on brown soles/boots that are much thicker and have a more aggressive tread than the original. It looks completely off. They said they tried to find brown but couldn't. I wish they would have called and told me before doing the repair, I would have just sent them to Red Wing. They also resoled a pair of dress shoes and those were well done.

Check your video cam footage from June 19th, late in the day, & you'll see the lady you were so…read morerude to today dropping off the items in the pics posted here with the older gentleman/owner? Visited this establishment because sandal strap had come loose. 1st time I wore "repaired" sandal, entire sandal separated. Took sandal back to the store and was met with immediate attitude and accusations that I was trying to trick them. But, hello, it doesn't take much common sense to realize that if you're not seeing the glue you use to repair, then you forgot to use glue in the 1st place! Now I understand low review score. Not to mention that you are out hundreds, if not thousands, as I prefer to fix rather than throw. Gorilla glue, here I come!

I was having she'll of a time finding a sneaker restorer in Philly but when I tell you I was…read moreblessed to find Jason I mean it... He came picked my sneakers up and it was smooth sailing from there. He ran little behind and where many would drop the ball he didn't he called, and texted me to keepe in the know of it all and I certainly appreciated that it's professionalism which we don't see much of today! Jason and Sole Restored has made a customer of me for life! Thanks J, Ish

From the owner: At Restored Sole, we take a comprehensive approach to the care and restoration of a variety of…read moresneakers, from grails to everyday sneakers, we use products and methods tailored specifically for the material of your shoes. We also don’t use any harmful chemicals in our cleanings or sole deoxidations, so you can be sure your shoes are being given the best treatment possible to help them last for years beyond standard methods.

Something about a shoe repair shop that makes you feel like you stepped back in time, and this…read moreplace is no different. This is a small family run operation ran by father and son. They are reasonably priced and were willing to throw on some new taps and a polish while I waited. Shoes looked great and I was on my way in no time. It isn't fancy, well kept or well organized but great customer service and reasonable prices make this place a northeast philly gem for 40 years.

I brought in my wedding shoes to be stretched, paid $40, and was told they'd be ready Monday. They…read moreweren't touched until I called, and when I finally picked them up the straps were uneven, dirty, and poorly done. After multiple trips back, one shoe was overstretched and now both pairs are unwearable. When I tried to get the mistake corrected, I was ignored, interrupted, and mocked -- even told "all I hear is blah blah blah." Instead of professionalism, I was met with disrespect and left with $260 worth of ruined shoes. I do not recommend this business to anyone who values their shoes, money, or being treated with basic respect.

Did excellent job. Took a little while to find place but nice location, pleasant shop, and owner…read more Reasonable price. Will be back!

Always the best shoes, in particular those who need orthotics. They also provide personal attentionread more