I've been using ADCO for 10+ yrs . I trust them for both my personal home and for various rental…read moreproperties. ADCO has always been prompt, professional and very reasonable costs. They are HVAC experts and will quickly diagnose your issue ....provide an affordable repair and (when needed) a reliable replacement. I've had them install high velocity AC units, standard AC units, Gas furnaces with great results in all cases. I highly recommend them to anyone in need of heating /cooling repair and maintenance. ADCO has integrity and that is why I always call ADCO Heating & Air !

Matt came out to our property in July to give us a quote for some work. The price was reasonable…read moreand we had received positive reviews from our local plumber. He said he would call back after the holiday weekend to schedule a time to come out and complete the work. We never heard back. I followed up with the office on at least 4 separate occasions (waiting at least 2 weeks in between each call) asking for a call back to schedule a time to have the work completed, because I assumed like many business they had a lot of work. I have still never heard back even after letting the secretary know that this was an issue. It's October and time to move on to another company. I don't know they just feel it's not worth their time unless a customer is getting a new furnace, but I would say don't bother with this company.

The folks at Comfort Experts went out of their way to assure the new system worked and was…read moreinstalled properly. They replaced a 20+ year old HVAC system easily and at a reasonable cost. They also resurrected our old A/C system long enough to run until the new system was installed. Great job!

The folks at Comfort Experts are second to none for boiler furnace heating systems. We bought a new…read moreboiler almost 10 years ago from Zimmer Heating & Air. Zimmer did the install. As business owners we research all major purchases. These folks looked great to us. Sadly, we needed repairs EACH year they stopped by to do our annual maintenance. By Fall of this year in 2024, they sent someone who didn't do annual wellness service care. We were stunned. He said no worries, I'll snap a few pics for the owner. We received a $2000 invoice saying the furnace needed another repair. We are loyal clients for Zimmer all these years. One of our business clients told us about Comfort Experts and Less the owner. We have never looked back. Less pulled out our owner's manual and showed us we were missing a very important sensor wire. My husband said that he agreed to take it off with the advice of Zimmer. Keep in mind, they were the ONLY ones to ever see our boiler furnace for repair. It took weeks to obtain all the parts missing from our furnace. Since their service the furnace purrs! It no longer switches on/off and is loud. Our home is WARMER and efficient. THE ONLY folks we recommend moving forward is Comfort Experts with Less at the helm. He KNOWS furnaces. Jennifer his Office Manager was able to calm us immensely from the process it took to bring back the smooth functioning results that they established with us. Our old service pros, Zimmer suggested this furnace is old and we may need to get a new one soon. Shish! Right time. Right place here in Cincinnati, OH to find Comfort Experts. Thank YOU Less and Jennifer. We can now get back to work running our own Company. We sleep soundly. We appreciate YOU and your Expert services.

Very professional and ethical. Sold me what I needed and no more. Great support team that stands by…read moretheir work and products.

I first wish to commend Reupert HVAC and especially Chris M. For being a reputable business. I had…read moremy furnace serviced by ANOTHER COMPANY (rhymes with Sun Flower) and was told that my heat exchanger "had a breech and was unsafe to use". I was given quotes for a replacement system that seemed to be very high. I got quotes from several other companies that were significantly lower. However the tech from Reupert wanted to re-evaluate the system and the heat exchanger does NOT need to be replaced and Chris made several adjustment to allow the unit to run better. I will now use this company for routine service and for when I do need a replacement Reupert will be getting my business.

Due to the storm and tornado, my electricity was out and caused a surge in my air conditioner…read more Malik with Sweet Life heating and cooling promptly came and assessed the problem. He explained things thoroughly. And I now have surge protectors to prevent this from happening again. He even offered to bring me a window ac but it wasn't necessary because he was here early the next morning and had it up and running and let me know about how long it would take. I'm so glad I called them. They gave me a good price and I know I can depend on them to keep my ac unit working efficiently for a long time.

My new heat pump quit working and it said to call for service. I was charged a lot of money to…read morereplace two fuses and to reset the system. I signed up for VIP service when I bought it but don't understand why my bill was so high. Nobody from the office will respond to me,

We have purchased 8 HVAC systems in our life of home ownerships. Air-one Heating Company; Ben the…read moreowner, was such a HUGE relief for us to find an honest, quality company. Ben is very professional and knowledgeable and cares about his work. We had extensive work done upgrading our system for allergies. We have a huge filter Merv11 and ultra violet light to kill molds and bacteria, which living at a lake definitely needs this help. Ben also corrected all the less then average work our builder had done. We noticed a difference immediately and so excited to have had it done. Worth every penny!!! We highly recommend Ben @ Air One Heating company. We plan to continue a yearly contract with Ben. When you find someone of this impressive integrity and quality of workmanship and professionalism ,that you can trust, don't let them go!

I cannot say enough positive about Sam, owner of Air-One, and his highly ethical and dependable…read moreservice. I've had the privilege of working with him on two occasions and both times was very pleased. And to be clear--I'm very hard to please. Most recently, he installed a whole new Carrier heat pump and air handler system for my nky condo--as mine was dying after 14 years. As he promised, my utility bills decreased considerably. I can't believe how much lower they are and have been thrilled about that! Before doing so, I compared prices on new systems from four other local big name HVAC companies who came out to measure assess and give me quotes and was pleasantly surprised that Air-One's price was very competitive--in fact i saved money by going with him compared to the other 4 companies. He also worked to make sure I got a Duke rebate of $300 for the new system. He shows up on time as promised for his service appointments, had very good communication with me as a customer and really knows his stuff! It was evident to me he truly cares about helping people and does it at a fair and reasonable price. I'd highly recommend him!

Had an AC issue overnight. Called when the office opened. Kelly found an available technician,…read morewho was here within one and a half hours of my initial call; diagnosed the problem; fixed it; and, was finished in 30 minutes. We've been Rusk clients for more than 40 years; and, their responsiveness and service simply cannot be matched. Can't imagine ever using another HVAC company.

We had interactions with several people over the course of a couple of weeks. Overall, a very good…read moreexperience. We'd recommend them for their professionalism, timeliness, and craftsmanship. Our Story... Our central air wasn't working so we called Rusk hoping to get a technician out to fix our issue.  Judy scheduled our appointment for the next day but called us back and advised that she could get us in that day if we were available.  We welcomed the earlier appointment.   They sent Brock (we think that was his name). He was very professional and pleasantly explained that we likely needed a new unit.  He was empathetic and set the tone for a positive experience.  Enter Steve Morrison.. Steve was extremely knowledgeable, personable, and went the extra mile in surveying our entire home (how many windows, how tall the ceilings are, etc.) to determine the best system for us.  His quote arrived shortly after our interaction and when we posed questions, he responded almost immediately.  We landed on agreeable terms and Steve advised that he'd get our equipment ordered and someone would call us to schedule. Three days later we got a call to begin our installation on the next day.  We were in the midst of a string of hot humid days so we were pleased that they worked us in so quickly during a time of peak demand.  Steve #2 arrived at 7:30 on Friday morning.  He worked quickly and methodically.  He ran into road blocks, and worked his way through.  He provided helpful updates, and answered questions with ease.  Steve went above and beyond to care for our home in a way that we admired. Shoe covers, tarps, all without prompting. We really appreciated his diligence in this area. When it was apparent that he might not complete the job by the end of day, Steve pushed through to make sure our weekend would not be miserably hot and sticky.  As he prepared to leave he provided instructions for the operation of the unit until Monday, outlined the tasks he planned to complete on Monday, and asked if 7:30 was a good start time.  We expected to see him on Monday at 7:30.  We had a great weekend in our newly cooled home.  We prepared to welcome Steve at 7:30 on Monday... our workdays began to ramp up and we lost track of time.  We got a call just after 1:00pm and the scheduler asked if he could send someone over at that time.  I explained that we were expecting Steve that morning and he advised that Steve likely didn't know his schedule... this was the first interaction that was contrary to our expectations. Nick arrived shortly after.  Like everyone we'd interacted with, Nick was very pleasant.  My husband asked questions about the tasks Steve identified on Friday.  Nick was eager to continue the installation to our satisfaction, but there were a couple of notes missing in the transition.  He didn't know to secure the unit to the brackets, which was pretty important in our opinion and left fewer filters than previously expressed. We called the office to inquire about the transition and Steve Morrison came back out to ensure that everything was done correctly, and according to Rusk standard. We really appreciated the reassurance. Nobody likes to pay handsomely for unexpected replacement costs, but we feel good about our experience, and the new relationship we've formed with Rusk.

Hands down the best HVAC / Plumbing company in Cincinnati. They have serviced my heating system and…read morerepaired my plumbing for decades.Always prompt service, honest and fair pricing. They did all the new HVAC work on an addition.

This is customer service. Placed an online request and Gary called back. After talking a bit, he…read moresuggested calling Duke Energy because it sounded like it was their problem. He said Osterwisch could make a service call, tell us to call Duke, and would have to charge us for the visit. Great advice. I hung up and called Duke. They responded quickly, the line was fixed, and it was no charge! BTW, I reached out to another electrician first who was coming out to check and diagnose the issue. Called them back and canceled!

Professional and backs up their work. Had a new ac unit put in last fall. When started up for this…read moresummer there were issues with the unit. Issue was a manufacturer issue and not an install issue. Jonle came out immediately, analyzed the issue. Unit was defective from factory. No questions asked. They replaced the unit with a new one and it runs great. No charge for new unit or labor. Great company to work with. Highly recommend.

This was a follow up visit for our preventative maintenance. The team was very professional and…read moredid a great job very quickly. Would recommend Jonle for PM and other HVAC needs