I would rate a zero if I could. Thankfully not under their management anymore but they are rude to…read moresay the least. They do not address issues very promptly. They also hire shoddy repairmen to fix issues one of which was the property manager's ex-husband...tell me there isn't possibly something shady going on with that. Flooring in my apartment has been replaced three times (subflooring included) and is now in the same shape, if not worse than right before repair. There is a problem underlying but they were too cheap to look into it. We even lost pest control services for a few months because they couldn't even pay the fee for that. Last insult was them sending a "bill" through their portal to every tenant for $250. The description in the message was "OWNER HELD SECURITY DEPOSIT". This was in the middle of a transition to a new owner and management company. I have confirmed that the new owner was not requiring additional security deposits from the current tenants and they had no knowledge of this. Even if the new owners did require this, they were not going to be managing the property anymore so we shouldn't have been required to pay it to them. Shady? Yes...we are checking into this. They are slumlords and that is being kind. I would suggest looking elsewhere if you need your property managed and if you are looking to rent and they manage the property...RUN!!!!

We've rented a house from Tenent's Choice for almost two years. In that time, they have been…read morenothing but professional, helpful, and responsive any time issues arose that needed attention. Highly recommended.

Sara Farnham is on your side…read more We have worked with Sara on several deals as buyers and I can say from first hand experience that she will put the client first 100% of the time. We have had deals go well and she helped move things right along. We have also had deals where unexpected things came up from the selling parties. Sara always took our side and did what was best for our business even if that meant delaying a sale and comission check for her. Her dedication to client outcomes is why we will be working with her long into the future. HIGHLY RECOMMEND.

We needed help relocating from out of state into Tennessee and read the good reviews that Home…read moreMarketing Group had. We had the pleasure of working with Robyn Dempsey and she exceeded all of our expectations starting from the process of pinpointing the area that wound up being perfect for us all the way to FaceTiming us on multiple open houses so that we were informed on all the home specifics. I cannot say enough good things, Robyn is a rock star and goes out of her way to make the process painless.

I love love loved my realtor Will Beeler. He helped me locate a fabulous home, for my first. It…read morewas only on the market 2 days before it was under contract for me. He is also very good at negotiations, he know's what things are worth and when people are trying to ask too much, aka he is an HONEST REALTOR. In the sales world there are so many sleazy used car salesman like personalities that it's rare when you find a good one that's honest and not out to take you or your bank account for a ride. Will is that realtor. He even fixed some things around the house just because he noticed them (back door hinge was breaking off - he bought a new one and replaced it; the shelves in one of my cabinets was missing a piece to make them even so he went and bought more clips to keep the shelf in place), basically he's a hard worker. I would recommend anyone who is looking to buy a home in the direction of Will Beeler. He takes all considerations of things you want in a home and sometimes takes you to homes not in your box and you end up loving those too. I hope you enjoy having him as a realtor as much as I did. Cheers & Enjoy!

Horrible experience with Coldwell Banker-Wallace. I would definitely not recommend as realtor,…read morebroker, and owner dropped the ball. Very unprofessional, not looking out my interests, and unwilling to rectify/compensate. Very poor representation, I hope they take this experience as a learning tool . Until then I recommend using someone else.

The professionals at Unity Title are amazing! They hustle, return calls quickly, follow up and…read moreupdate and truly have your back!! I'm a local Real Estate Broker/owner and I highly recommend them!

I cannot and do not recommend this company in Knoxville, TN. They called back if they needed…read moresomething but if I requested a call back with an update (e.g. was earnest money received, were proceeds sent to banks and mortgage company) they didn't call. Both Sellers (us) and Buyer were out of state for the closing and the closing documents I received had multiple errors - wrong county tax office; wrong county and/or state for the notary section; charges listed for the wrong party; forms included that didn't apply and other forms that showed up for the 1st time with the revised documents; dates in June, 2021 and March, 2023 used erroneously in a couple of documents when closing was in May, 2023. Overall, sloppy and unprofessional.

Ann is an extremely dedicated professional. She assisted us in marketing and selling our property…read more She and her team are absolutely the best. Over the past 30 years we have met and interacted with numerous realtors and without question she is at the top. I would seek her out again so I strongly recommend her to represent anyone needing real estate services.

We are looking at purchasing a home in the Knoxville area. We currently live in Northern Kentucky…read more We were planning to make a trip to the Knoxville area the week of September 6th. After reviewing various websites, I decided to contact Ann Richards through her website on on 8/29/16. I did not receive a response back. I then texted her on 8/31/16 and she called me back. I explained that we were traveling to the Knoxville are the following week and would like to look at some homes in the area. I explained we need to finalize our travel plan. That evening, i explained the type of house we were interested in looking at and showed photos to give an idea. I then texted Ann to make sure she received my email. No response. I then texted Ann on 9/1/16 that if she was too busy to work with me, just let me know so we could locate another realtor. Ann texted me back and said she would have the information to me by Saturday, 9/3/16 which would allow us to put together our travel plans for the following week. I waited until 3:00 PM on Saturday without receiving any info from her. I text Ann and said I was tired of waiting for the info and because of our time constraints we need to hurry and located another realtor. She texted back OK. I then texted Ann letting her know I was contacting Keller Williams because they should know the poor service that she provides to potential customers. She then text me that she was going to call me today. That was not what we agreed earlier in the week, she was going to email me potential houses for us to look at when we are in the Knoxville area. She has placed us in a bind because we now need to located another realtor fast. Ann is very poor with follow-up, doesn't listen to our needs, and makes false promises. I would not recommend to use her agency.

Fantastic real estate office and people! Would highly recommend them to anyone. The office is super…read moreconveniently located.

It's never fun to move and sell your house but when it came time to move my elderly mother to…read moreCalifornia, agent Jay Bernard went above and beyond the call of duty. He knew the area and the business well, he made house calls to my mother who couldn't drive to the office, he drove us to the truck rental office and even came back to help me move a few of the heavier things into the truck--all while juggling his regular work and preparing for Christmas which was only two days away! We couldn't have done it without him.

What a great group of people! I worked with Shirley Merrit in purchasing one of her listings and I…read morecould not imagine working with a sweeter more helpful agent. As a first time home buyer working without a buyers agent, you never really know what to expect, but all the way through the deal Shirley was helpful in answering my questions and giving me any help I needed. She took a lot of the stress out of the equation by doing so which allowed me to focus on work, family, and getting the best financing available. She was highly effective in keeping a tight timeline and allowed me to march the deal through in less than 30 days. The staff in the office and the office itself are friendly and pleasant too. I hope not to have to buy another home soon, though if I were going to, I would be happy to work with Shirley Merrit and Coldwell Banker Nelson again.

We rented a condo from Ms. Garland. The place was very nicely maintained. Amy was very friendly and…read moreresponsive to any questions or concerns we had. She was quick to address any of the issues that arose during our stay. Our stay was very pleasant. Would be happy to rent from her again in the future.

I really didn't want to do this review, but I think it's important to know how a company works if…read moreyou're looking at a long-term business relationship like a lease. We rented a townhouse in the Franklin Meadows area of Seymour sight unseen, moving to TN from Florida for my new job. We would be arriving late on July 4, so Ms. Garland gave me the lock box code so we could get into the house when we arrived. We arrived late at night to find not only no lock box but no door knob and looking through the window it seemed like they were still working on the house. We had to find a hotel in the area (which was later taken out of the rent). If you've ever tried to call Ms. Garland, you know how hard it is to get her on the phone. It took many attempts the next morning to get a call back, but eventually she did call me back and apologized and we eventually were able to get into the house. So, where's the refrigerator? Many more attempts finally gets her on the phone again to confirm that we should have a refrigerator. Later that afternoon a new refrigerator arrives and is installed. The entire time all this is happening, she is telling me that she can't believe how nice I'm being about all of these mistakes and that she doesn't think she would be handling it this well (little did I realize that my being nice meant absolutely nothing in the long run). In the meantime, I parked the trailer I used to move on the gravel lot near the building for a couple of weeks until I returned it to Florida to only find a Notice posted on it that it will be towed in 3 days. So now I'm starting to understand that this HOA is not a very understanding bunch and I have to find a place to store the trailer. Flash forward to September and an error by my employer's payroll processor leaves me without a paycheck and several hundred dollars in the hole due to NSF fees. I communicate everything by email to Ms. Garland only to find an eviction notice posted to my door a few days later (so much for being nice). I eventually paid the rent plus late fee in cash, deposited in her bank account. I told her I would likely be late with the October rent since this situation has me behind (I live paycheck to paycheck like everyone else) and I haven't been able to recover much of the fees I was charged. Last night (the 5th day of the month) at 9:30 PM we get a knock on the door from the State Constable delivering a court summons from Garland Properties. Basically, the summons says I have to pay the rent, pay the entire amount of the lease (over $13,000) and leave the premises. It's not like I'm not going to pay the rent, I'm just late. What I don't get is that she has 3 empty units in this neighborhood, two of which have been empty since before we arrived in July, and somehow it's good business to have another empty unit rather than work with a tenant. We are a mature couple, no children, no pets, we take care of the homes we live in and have never had a situation like this in 15 years of renting. I just hope that by paying the rent before the court date we will able to stay, otherwise we are in a new town, new state, no family here and homeless with no money and owing $13,000+. In hindsight, it doesn't really matter how nice and understanding I was when we first arrived, Ms. Garland takes her job seriously and cares only about one thing: money. Buyer beware.