I had a great experience working with Blake. He was conscientious and worked hard to find a house…read morethat met my needs. I was shopping long distance, as I hadn't relocated to Knoxville yet, and he did Facetime tours, met my parents to show them houses for me, and answered my endless questions. He's followed up with me several times after I closed on the home, just to make sure I'm still happy with everything. He went above and beyond for me, and when it comes time to buy/sell again, I'll be calling him!

Blake Rickels has exceeded my expectations twice. First as my listing agent six years ago. He sold…read moremy home for full asking price in THREE days in my subdivision that had not sold any homes in the recent past. AND I was out of state and he handled everything for me. Seamlessly. Now I've moved back to Knoxville and needed to purchase a home quickly in this difficult market. He found the perfect place and negotiated for me to buy it (with many competing offers) in FIVE days. He also got a closing in FOURTEEN days. Again, miraculous in this market. He has even provided references for excellent contractors to remodel the home in a reasonable timeframe. The most amazing thing about Blake is that he cares. He truly cares. It doesn't matter to him if you are a buyer or seller or if you are a $200,00 buyer or a million dollar buyer. You are treated exactly the same. I'm so grateful for him. I believe he has realtor superpowers and the heart of a giant. You cannot go wrong with Blake Rickels.

The level of service from our realtor Brian was tremendous. He was patient making sure we found…read morejust the right place as we were relocating from out of state. Can't say enough about his communication and commitment to us the buyers.

Krista Bentley was the most professional, timely and educated agent I have ever worked with. She…read morewas extremely communicative and kept us in the loop during the entire home buying process. Very responsive and easy to work with. We would recommend Krista to anyone looking to buy or sell your home!

We rented a condo from Ms. Garland. The place was very nicely maintained. Amy was very friendly and…read moreresponsive to any questions or concerns we had. She was quick to address any of the issues that arose during our stay. Our stay was very pleasant. Would be happy to rent from her again in the future.

I really didn't want to do this review, but I think it's important to know how a company works if…read moreyou're looking at a long-term business relationship like a lease. We rented a townhouse in the Franklin Meadows area of Seymour sight unseen, moving to TN from Florida for my new job. We would be arriving late on July 4, so Ms. Garland gave me the lock box code so we could get into the house when we arrived. We arrived late at night to find not only no lock box but no door knob and looking through the window it seemed like they were still working on the house. We had to find a hotel in the area (which was later taken out of the rent). If you've ever tried to call Ms. Garland, you know how hard it is to get her on the phone. It took many attempts the next morning to get a call back, but eventually she did call me back and apologized and we eventually were able to get into the house. So, where's the refrigerator? Many more attempts finally gets her on the phone again to confirm that we should have a refrigerator. Later that afternoon a new refrigerator arrives and is installed. The entire time all this is happening, she is telling me that she can't believe how nice I'm being about all of these mistakes and that she doesn't think she would be handling it this well (little did I realize that my being nice meant absolutely nothing in the long run). In the meantime, I parked the trailer I used to move on the gravel lot near the building for a couple of weeks until I returned it to Florida to only find a Notice posted on it that it will be towed in 3 days. So now I'm starting to understand that this HOA is not a very understanding bunch and I have to find a place to store the trailer. Flash forward to September and an error by my employer's payroll processor leaves me without a paycheck and several hundred dollars in the hole due to NSF fees. I communicate everything by email to Ms. Garland only to find an eviction notice posted to my door a few days later (so much for being nice). I eventually paid the rent plus late fee in cash, deposited in her bank account. I told her I would likely be late with the October rent since this situation has me behind (I live paycheck to paycheck like everyone else) and I haven't been able to recover much of the fees I was charged. Last night (the 5th day of the month) at 9:30 PM we get a knock on the door from the State Constable delivering a court summons from Garland Properties. Basically, the summons says I have to pay the rent, pay the entire amount of the lease (over $13,000) and leave the premises. It's not like I'm not going to pay the rent, I'm just late. What I don't get is that she has 3 empty units in this neighborhood, two of which have been empty since before we arrived in July, and somehow it's good business to have another empty unit rather than work with a tenant. We are a mature couple, no children, no pets, we take care of the homes we live in and have never had a situation like this in 15 years of renting. I just hope that by paying the rent before the court date we will able to stay, otherwise we are in a new town, new state, no family here and homeless with no money and owing $13,000+. In hindsight, it doesn't really matter how nice and understanding I was when we first arrived, Ms. Garland takes her job seriously and cares only about one thing: money. Buyer beware.

I recently purchased a cabin in Kingston while living out of state and I want to say that this…read moretruly was a great experience primarily through the efforts of our realtor Karen De Amorim. Very professional and dedicated to making sure the home buying experience was a pleasant one for us.

When initially found our agent Nina to be an honest and knowledgeable agent. However, by the end of…read morethe process we felt bamboozled, angry, and completely aghast by her lack of integrity. We strongly recommend working with someone else. Further, the broker of this firm is arguably even more crooked.

Caroline (the owner) ended up like part of the family. They are extremely knowledgeable about the…read moreEast East Tennessee area. You could really tell She was a native of the area. We spoke everyday and she had insight and innovative ideas of finding me a new home in the area. When I decide to upgrade and sell this house, I wouldn't dream of using anyone else.

Thanks for all your hard work Rachel. We could not be happier with Rachel Garner of Keller…read moreWilliams. When we initially contacted her, we were looking for a condo in Knoxville. She was responsive and proactive in helping us find exactly what we wanted. She professionally negotiated and assertively handled our closing through several difficult moments. After settled in our condo, we contacted Rachel to help us sell our house. Rachel partnered with Erin Cooper and we had an offer after the first open house Rachel held. Three weeks later, we closed. Rachel treated us like family, responded professionally, and teamed with another agent to get the job done. We highly recommend Rachel Garner as someone who can help you sell or buy.

Al Brown was the realtor we chose to sell a property in the South Knoxville area. Al was well…read moreprepared with comps and suggestions. His Marketing strategy was excellent. The property sold in 5 days at full asking price and quick closing. We will definitely be recommending Al to all our friends and family who are buying or selling.

Donna Beasley is the best realtor we have ever met. She is so experienced and could all our real…read moreestate questions. She sold our last house and helped us get our next one. I refer her and Bill to everyone who asks about finding a great realtor!

Completely unresponsive!! My wife came to meet her and she never called us or replied to emails!…read more She did indicate she was busy with big buyers, so you will likely get her attention if you are plus 750k with cash. Went with another realtor and had much better response!

We were first time homebuyers and started looking at houses on reality websites. We met Emily to…read moreshow us a house that we found. She was very professional and could answer most of the questions I had immediately and got back to me very quickly on the ones she didn't know off the top of her head. After viewing the first house she left us with a packet of similar homes. Because we felt comfortable with her, we decided to use her for more home viewings. She was always able to do viewing late at night to fit around my schedule and to show us the same house multiple times. She guided us through the steps of buying a house and was very quick on replies from my emails and texts. We ended up closing on a home with the help of Emily. She had gave recommendations for loan agencies and home inspectors, those were excellent as well.