Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

One star is generous, we got two brand new fireplaces both needed immediate repairs, when the…read moreservice man showed up he was nice but didn't have the parts, after ordering them and coming back he installed them but than didn't put the fireplace back together proper. now i leave for 3 days come back and the remote is broke (wont turn on) which is awesome now i can freeze over the holiday and really learn to appreciate that hole born in a manger story. Please do yourself a favor and go to a competent company, pioneer is incompetent their services are sub par and there equipment is overpriced garbage.

From the owner: Pioneer Fireplace Pool & Spa has served Vancouver Island since 1978. Our locally run retail shop…read morewith two showrooms has a wide range of working displays with a sales staff knowledgeable in all aspects to meet your needs. We also employ our own licensed and certified gas fitters and installers.

Replaced a very old heating fuel furnace that was at it's "end of life" with a new gas furnace…read more Received a quote from Angelo less than 3 hours from his visit. Becky at the office, answered a few questions and altered our order to include a programmable thermostat with no problems. Sent updated information, and confirmed the install twice, at time of order, and again the day before. Their friendly crew were on time, paid attention to details, kept me informed as the install was happening, answered all questions. They double and triple checked the install. Checked the registers. Insured the gas stove was operating fine before wrapping things up, as the gas was shut off to run a new gas line. Removed the fuel line, shut off the fuel from the old tank and capped it as well. Ran through the thermostat settings. Cleaned up everything and used drop cloths. Place heats quickly, fan is much quieter and can actually be set to lower speeds if desired. The programmable thermostat helps reduce heating costs. So far, I am quite pleased and toasty warm. If I don't update this review, the furnace if working fine. ;)

Incredible team....from beginning to end, Coastal Heating made it easy. Their customer service is…read moreamazing and I would recommend them to anyone looking for heating solutions. It says 5 stars, but truly, they are 10! Thanks to Angelo, Becky, Paul and the entire installation team. Awesome experience. Look no further...this is the company to go with!

I was so happy with the speed and depth of our gas fireplace cleaning . George found a sponge under…read morethe burner ??? We also found out that our unit may have an improper installation as we enquired about a new unit . He took the next step to contact Gas Authority Inspector to come take a look and already has been in contact with our property manager . Highly recommend.

From the owner: Coastal Wood & Gas Guy is locally-owned and operated by George Williams, in Gibsons, BC. He…read morespecializes in gas fitting and other related services. Get in touch with him today for your gas fitting.

If I could give this company 10 stars, I would!…read more I spoke with Kennedy, a lovely office worker who was able to book my family home in for a glass repair within the same day of the phone call. Our technician Tony was extremely knowledgeable, was able to take the glass and repair it within a day, and sent us an invoice and payment link online as we didn't have our credit card for him to take the payment that day. Will definitely recommend in future and thank you Kirkstone! :)

Kirkstone has been our go-to hvac company for all of our furnace servicing for our rental house and…read moreeven our own house for several years now. We highly recommend them!

Absolutely fraudulent practices: They put a "call for free quote" advert on their website. I called…read morethem to come and look at my heat pump and give me a quote. Their quote was unclear (They just gave me the price of a new unit + labor but they did not say what the labor cost would be). Other outfits did and I went with another outfit with a cheaper and much clearer quote. Then, they hit me with an invoice!. When I disputed it, Their response was that they gave me a service and the "free quote only applies when you put in a new unit". Yet, they did not say that on their website. Steer clear of this outfit!!

Excellent customer service and they stand behind their work and products. Very professional, hard…read moreworking, clean and knowledgeable. They went the extra mile to make sure we were fully satisfied. For all your gas fitting needs make Blue Flame your first call.

We asked Nu-Star Heating and Cooling to replace our failing 25-year-old HRV (Heat Recovery and…read moreVentilation) system with a new one that has similar functionality. Instead, they gave us a downgraded HRV that does not have a summer mode. As a result, our HRV expels cool air in the summer and retains hot air. This is a problem because a) we live on the ground floor and cannot leave the windows open at night for security reasons, b) Some rooms have windows that do not open, and c) We have a relatively "tight house." We told Nu-Star that we would write negative reviews if they did nothing to address the problem. Despite our requests, they have done nothing since March of 2022, and it is now November of 2022. If they change their tune, I am willing to revise my review.