I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

I had my Ram 1500 in for service the other day. I was treated outstandingly! The service was…read morecompleted on time and a good price. Jeremy who I assume is the J in JP's is very knowledgeable and respectful given I was sure what the exactly the problem was. The job was quoted and done on time! This was first time using them, and I will know who turn to next time I have an issue with my truck! JT

Very knowledgeable, gave honest assessment, I appreciate their customer commitment. Gave me…read moreoptions no pressure,

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

This is my favorite auto repair shop. I trust them with whatever, needs to be done to my vehicle.read more

Brought my car in and explicitly told them to check a tire for a nail. They told me there wasn't a…read morenail in it and gave me back my car with all the tires super low. I filled them up the next day. More leaking. Took it to Big O' Tires and they found the nail right away. Shame and loss of money

Last option service go literally anywhere else if possible. 11/11/25. This service is repulsive the…read morestaff is rude and generally lack hospitality.

Beware of Les Onorato he is a crook. He install a steering…read morecolumn in my 1970 bronco I found he it was installed with two little screws it moved all over. He charged me to install 5 shocks he only installed 4. He ask to put in a EFI it never worked I found the fuel lines sitting on the exhaust. We replace water pump it leaks. He got into the transmission it leaks at the gasket. He installed linkage to trans it down shifts on its own. He did the brakes driver side locks up while the others do nothing. He installed a old EFI USED The wired he installed all loose sitting on intake. I had my bronco covered cause the seats were in mint condition. He left it out with out it covered the seats are ruined. I went back over and over trying to pick ok up when he called to say it was ready but every time I went it wasn't at all. I paid for all the work upon completion until the EFI. He demanded money order or cash. He said if I put it in a money order to put it in his mom's name. He said he would not release my bronco unless I paid I. That way even thought I paid cash for everything and even paid cash for the EFI unit and told him I could pay cash for balance. I ended up involving the police. I had them on site to help scare him so I could pay it off and get my Bronco.

Les at Onoratos took #1,700 cash from me and did not fix my car…read more In Oct. 2024 I took my car to Les to have the air conditioner fixed. He said he would give me a huge discount if I gave him cash. I gave him $1,700. I took my car back to him 7 times in the last 6 months. Several times he kept it for 2 or 3 weeks with the promise that it would ve done tomorrow. Each time I picked it up he said it was fixed. (It was not) The last time I took it to him 3 weeks ago. He asked me to bring it in the morning, but when I got there he was not there. 3 more times that day he broke appointments with me. I told him I wanted my money back. He swore at me and told me to get out or he would call the police. I went the next day and again he screamed at me to get out of his shop or he would have me arrested. I am a widow and money is not easy to come by. I have since had it fixed and the parts he said he replaced had not been replaced. Super bad business man

Another pleasant surprise, right here in my little town of Firestone! Honest repairs for a great…read moreprice. You are sent a detailed report (broken down by area of car), with images of who is working on the car, and what parts of the car are being considered for repair, and color coded as to what needs to be repaired or not (green, yellow,red) Work done on time, friendly staff and knowledgeable, not out to over charge or over work. We will be back!

Honest mechanics and garages are becoming a rare thing these days - sad but true. These guys have…read morebuilt a solid reputation for their honesty and integrity, and also their KNOWLEDGE AND ABILITY to work on today's computerized, fuel injected vehicles. For this reason, they will always get my business unless it is absolutely necessary to go to the Ford dealer (in which case I only recommend Sil-Terhar in Broomfield). My F150 recently needed a new battery, and at the time the old one died for the last time, my heater stopped working. They could have told me that I needed a new heater core, new heat/ac blender actuator, or blender door (all ranging from $250-$400 in repairs). Instead, they took the time to troubleshoot, and only needed to reset the HVAC module - less than an hour's worth of labor and no parts. What's more, they contacted me mid-day (same day) to let me know that it was ready to be picked up. Many other garages would have torn my dashboard apart and gone the wrong way with troubleshooting this. I don't have enough words to express my gratitude for their professionalism!

Joe gave me a very easy to understand diagnosis of my vehicle and politely informed me of what i…read morecould do with my vehicle. Didnt even charge for the diagnosis which was very pleasant to hear given my current situation

Joe is extremely knowledgeable and was very transparent about the repairs that were needed. He took…read morethe time to clearly explain what happened and made sure I understood the issue. He squeezed me in on short notice, was very fair on pricing, and made the whole process stress-free. I couldn't be happier with the service and will ABSOLUTELY be going back to him for future work.

Always have been very friendly & compassionate. They explain the issue & walk you through how they…read morecan fix it. Even give options of what needs.to be done 1st etc. if you have to take it in bits. Worked with payment plan! Thank you both for everything you did for me & taking care of my Son's van at the worst time in my life. I will never forget your compassion. Their pricing is comparable to other shops, but I believe they care more & truly want to build their clientele with integrity & honesty. sending a friend your way who needs some truck work done. She will probably call today. I would recommend these guys to my best friends!!!

I have to agree with Joanne T. These folks are very unprofessional. When the lady stated that she…read morewas tired of being yelled at, I had to think, "Maybe you should ask your husband/co-owner to stop yelling at you". We, as the customers, were not raising our voices. We simply stood our ground. Unfortunately, our interactions with them are over, but the legal ramifications are just starting.

I have a 1990 Toyota pick up that needed a new gas tank and a lot of work done to it to get it…read morerunning again. They did a wonderful job kept me up-to-date all the time on what needs to be fixed I really would recommend them. So happy to get my truck running again

Very professional, and welcoming! Tabitha explained everything to me in a way I would understand as…read moreI don't know much about vehicles. Amazing work very well priced and they give you a run down on everything! I will definitely take my car back anytime I need anything automotive!

I had reached out to countless businesses to provide an estimate and possibly repair the brakes on…read moremy 1994 Rexhall Aerbus 33' RV. Hunter was the only one to say he'd come out and look at it and eventually do the repairs. He even showed me how to moderate a couple things I didn't know about. He is professional, trustworthy, polite and an ease to work with. And, since he also does work on vehicles (pother than RV's) I've found my new go-to mechanic. I highly recommend this business for any RV repairs, especially those bigger and older rigs no one will look at. Amazing work, you won't be disappointed.

From the owner: Experience peace of mind on your next road trip with our reliable maintenance services for all…read moretypes of motorhomes, heavy, medium, and light duty trucks as well with all types of trailers. We have the experience, knowledge, and determination to get the job done right at a resonable cost. Our services are 100% mobile so take the hassle of drop off and pick up out of the equation as well as saving money on a tow. Keep us in mind as well with any of your welding, fabricating, and fencing needs we are experienced and knowledgeable with steel, stainless steel, and aluminum alloys.