I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

Took my truck in yesterday for service because of a check engine light and got it back the next…read moreday. Not only that but Jeremy broke everything down and explained what could be the problem and gave solutions instead of giving me a run around like other shops. I recommend these guys 100%, I was also expecting the repairs to break the bank but I felt like pricing very fair.

I had my Ram 1500 in for service the other day. I was treated outstandingly! The service was…read morecompleted on time and a good price. Jeremy who I assume is the J in JP's is very knowledgeable and respectful given I was sure what the exactly the problem was. The job was quoted and done on time! This was first time using them, and I will know who turn to next time I have an issue with my truck! JT

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Brought my car in and explicitly told them to check a tire for a nail. They told me there wasn't a…read morenail in it and gave me back my car with all the tires super low. I filled them up the next day. More leaking. Took it to Big O' Tires and they found the nail right away. Shame and loss of money

Last option service go literally anywhere else if possible. 11/11/25. This service is repulsive the…read morestaff is rude and generally lack hospitality.

Beware of Les Onorato he is a crook. He install a steering…read morecolumn in my 1970 bronco I found he it was installed with two little screws it moved all over. He charged me to install 5 shocks he only installed 4. He ask to put in a EFI it never worked I found the fuel lines sitting on the exhaust. We replace water pump it leaks. He got into the transmission it leaks at the gasket. He installed linkage to trans it down shifts on its own. He did the brakes driver side locks up while the others do nothing. He installed a old EFI USED The wired he installed all loose sitting on intake. I had my bronco covered cause the seats were in mint condition. He left it out with out it covered the seats are ruined. I went back over and over trying to pick ok up when he called to say it was ready but every time I went it wasn't at all. I paid for all the work upon completion until the EFI. He demanded money order or cash. He said if I put it in a money order to put it in his mom's name. He said he would not release my bronco unless I paid I. That way even thought I paid cash for everything and even paid cash for the EFI unit and told him I could pay cash for balance. I ended up involving the police. I had them on site to help scare him so I could pay it off and get my Bronco.

Les at Onoratos took #1,700 cash from me and did not fix my car…read more In Oct. 2024 I took my car to Les to have the air conditioner fixed. He said he would give me a huge discount if I gave him cash. I gave him $1,700. I took my car back to him 7 times in the last 6 months. Several times he kept it for 2 or 3 weeks with the promise that it would ve done tomorrow. Each time I picked it up he said it was fixed. (It was not) The last time I took it to him 3 weeks ago. He asked me to bring it in the morning, but when I got there he was not there. 3 more times that day he broke appointments with me. I told him I wanted my money back. He swore at me and told me to get out or he would call the police. I went the next day and again he screamed at me to get out of his shop or he would have me arrested. I am a widow and money is not easy to come by. I have since had it fixed and the parts he said he replaced had not been replaced. Super bad business man

Can't say enough nice things about these guys! They do good work and don't use sub-par parts. I had…read moreac work done and they were great to deal with and were on time and budget!

Another pleasant surprise, right here in my little town of Firestone! Honest repairs for a great…read moreprice. You are sent a detailed report (broken down by area of car), with images of who is working on the car, and what parts of the car are being considered for repair, and color coded as to what needs to be repaired or not (green, yellow,red) Work done on time, friendly staff and knowledgeable, not out to over charge or over work. We will be back!

Joe is extremely knowledgeable and was very transparent about the repairs that were needed. He took…read morethe time to clearly explain what happened and made sure I understood the issue. He squeezed me in on short notice, was very fair on pricing, and made the whole process stress-free. I couldn't be happier with the service and will ABSOLUTELY be going back to him for future work.

Joe gave me a very easy to understand diagnosis of my vehicle and politely informed me of what i…read morecould do with my vehicle. Didnt even charge for the diagnosis which was very pleasant to hear given my current situation

I have to agree with Joanne T. These folks are very unprofessional. When the lady stated that she…read morewas tired of being yelled at, I had to think, "Maybe you should ask your husband/co-owner to stop yelling at you". We, as the customers, were not raising our voices. We simply stood our ground. Unfortunately, our interactions with them are over, but the legal ramifications are just starting.

Always have been very friendly & compassionate. They explain the issue & walk you through how they…read morecan fix it. Even give options of what needs.to be done 1st etc. if you have to take it in bits. Worked with payment plan! Thank you both for everything you did for me & taking care of my Son's van at the worst time in my life. I will never forget your compassion. Their pricing is comparable to other shops, but I believe they care more & truly want to build their clientele with integrity & honesty. sending a friend your way who needs some truck work done. She will probably call today. I would recommend these guys to my best friends!!!

A thank you to the crew on Jessup…read more I brought my vehicle in late after closing. I received a repair cost estimation for the following morning. I approved the major service repair; however, I did not expect to have the repair completed the same day! Thank you for your diligent assessment and immediate repair that I did not expect. I am a returned client, and I highly recommend Bullet Automotive to repair your vehicle.

I REALLY want to this to be our go to shop for all vehicles but it did not work out. We initially…read morehad a positive experience with Bullet Automotive. The staff were friendly, and we appreciated that their inspection and estimate process was clearly explained. We began using the shop in April 2026, for our Subaru and Dodge for preventative maintenance. Bullet provided estimates for recommended work, and we approved the items we considered necessary while declining others. At the time, we mentioned that the Dodge was making a whooshing noise when the air conditioning was running. We were told that neither vehicle had any major issues. A month later, the Subaru failed an emissions test. The failure was not related to any of the declined items listed in Bullet's estimate. We were advised that the spark plugs were the likely cause, so we authorized that work at a cost of approximately $770. The vehicle AGAIN failed emissions. Bullet performed a complimentary diagnostic but was unable to identify the cause. We were advised to drive the vehicle more before having it retested, which we did, but it still failed. We ultimately replaced a sensor based on information we found independently (which was NOT in any quote they provided), after which the Subaru passed emissions by a significant margin. Around the same time, the Dodge's whooshing noise intensified. Bullet invited us to bring it back for a complimentary diagnostic because it had been recently been inspected. We were told the coolant level was very low and paid approximately $500 for a recharge. We had already added coolant ourselves, but this information did not appear to change their diagnosis of the vehicle. In August 2026, the Dodge AC began blowing hot air. We called Bullet and were told to bring it in, with the understanding that the diagnostic fee would be waived because it was the same issue that we had already been in for on two occasions in the last three months. When the vehicle was dropped off, a technician told us the fee would NOT be waived because it had already been waived once. So we paid for multiple AC recharges and another inspection. We were not happy. We were then told that a component had cracked, and we paid to have it repaired. The following day, we were informed that the hose was also defective and that the labor cost would be substantial. We paid to have the hose replaced as well. The staff were courteous, and we initially hoped Bullet would become our regular repair shop. However, based on our experience, several diagnoses and repairs that did not resolve the underlying problems for not one but two of our vehicles, and we incurred additional costs and repeat visits. It is possible that our vehicles presented unusually difficult issues, but we have ultimately decided to use a different shop for future repairs. Coming here always felt like we were paying for their trial and error approach to fixing things.

I had reached out to countless businesses to provide an estimate and possibly repair the brakes on…read moremy 1994 Rexhall Aerbus 33' RV. Hunter was the only one to say he'd come out and look at it and eventually do the repairs. He even showed me how to moderate a couple things I didn't know about. He is professional, trustworthy, polite and an ease to work with. And, since he also does work on vehicles (pother than RV's) I've found my new go-to mechanic. I highly recommend this business for any RV repairs, especially those bigger and older rigs no one will look at. Amazing work, you won't be disappointed.

From the owner: Experience peace of mind on your next road trip with our reliable maintenance services for all…read moretypes of motorhomes, heavy, medium, and light duty trucks as well with all types of trailers. We have the experience, knowledge, and determination to get the job done right at a resonable cost. Our services are 100% mobile so take the hassle of drop off and pick up out of the equation as well as saving money on a tow. Keep us in mind as well with any of your welding, fabricating, and fencing needs we are experienced and knowledgeable with steel, stainless steel, and aluminum alloys.