BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

This is my favorite auto repair shop. I trust them with whatever, needs to be done to my vehicle.read more

I had my Ram 1500 in for service the other day. I was treated outstandingly! The service was…read morecompleted on time and a good price. Jeremy who I assume is the J in JP's is very knowledgeable and respectful given I was sure what the exactly the problem was. The job was quoted and done on time! This was first time using them, and I will know who turn to next time I have an issue with my truck! JT

Very knowledgeable, gave honest assessment, I appreciate their customer commitment. Gave me…read moreoptions no pressure,

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

Brandon and Brogan are a dynamite team with superb customer service and highly competent…read moreprofessionals all around! I HIGHLY recommend this for all RV maintenance and repairs. Easily the best RV mechanics in NoCo! Their prices are competitive, and their service is unmatched!!!! To top it off, they and their team are great men to work with! Keep it up!

Service was amazing! Very professional guys that know what they're doing. Got me in super quick and…read morehad great communication throughout the entire process. Couldn't recommend enough!

Another pleasant surprise, right here in my little town of Firestone! Honest repairs for a great…read moreprice. You are sent a detailed report (broken down by area of car), with images of who is working on the car, and what parts of the car are being considered for repair, and color coded as to what needs to be repaired or not (green, yellow,red) Work done on time, friendly staff and knowledgeable, not out to over charge or over work. We will be back!

Honest mechanics and garages are becoming a rare thing these days - sad but true. These guys have…read morebuilt a solid reputation for their honesty and integrity, and also their KNOWLEDGE AND ABILITY to work on today's computerized, fuel injected vehicles. For this reason, they will always get my business unless it is absolutely necessary to go to the Ford dealer (in which case I only recommend Sil-Terhar in Broomfield). My F150 recently needed a new battery, and at the time the old one died for the last time, my heater stopped working. They could have told me that I needed a new heater core, new heat/ac blender actuator, or blender door (all ranging from $250-$400 in repairs). Instead, they took the time to troubleshoot, and only needed to reset the HVAC module - less than an hour's worth of labor and no parts. What's more, they contacted me mid-day (same day) to let me know that it was ready to be picked up. Many other garages would have torn my dashboard apart and gone the wrong way with troubleshooting this. I don't have enough words to express my gratitude for their professionalism!

If you are like me and the thought of pulling your two children into a dealership to spend your…read moreafternoons waiting around for work to get done on your vehicle is making you feel stressed out...these guys are the ones to call. They come to you. They diagnose your vehicle and fix your issue at the roadside, in your driveway or pretty much anywhere. No need to tow your vehicle and pay the tow fee or the rental car fee or rely on dealership shuttle buses. Jason and Luke are extremely knowledgeable, honest and very reasonable on price. Next time you need work done, call these guys. You won't be disappointed.

From the owner: "Wherever you are -- at home, at work, at school or at play our goal is to provide you with…read morehassle-free car care, maintenance and repair. As a fully mobile service we have the ability to work on YOUR schedule -- not the other way around. Getting away from life's many obligations and responsibilities can be difficult, especially for a chore like an oil change or brake job. At Pro Tune Ups we will take care of your car at your location, quickly and economically. With our experienced technicians and attention to detail, we assure you our service will keep you on the road -- and make it easy to check ""car repair"" off your list."

My CEL ended up turning back on multiple times. Each time, I brought my car back to this location…read moreand they were unable to diagnose the problem and the communication I received was delayed and completely inadequate. After multiple visits over nearly a month (most of which they kept my car), they informed me that I needed to bring my car to a Chevy Service center to be diagnosed, where they (Chevy) informed me that I had a timing chain rattle, indicating that I was near engine failure AND that they would need to re-replace the parts installed by Brakes Plus in order to even diagnose the problem properly. I am now out the $3000 I paid to have the fuel injector system installed, my car AND a months' worth of work (I am a delivery driver). I have completely changed my opinion of this location and will no longer be using them for any services.

Coolant flush , just bought a car and noticed it had some specs in the coolant reservoir. Came here…read moreto get a Coolant Flush and they didnt flush anything ,Didnt tell me until after that he put generic Coolant and said it would be Okay instead of notifying me that he didnt have the right coolant. Still has black specs 95$. Lazy Job