Recently purchased a PS5 Pro from this location. The staff here could not be friendlier. They were…read moreso personable and you could immediately tell that they had a profound passion for all things games. They helped me subscribe to a pro membership and took care of my trades and purchases with ease. Support brick and mortar stores like this one. Gaming is always better with a local community which this store is aiming to develop.

I WISH I COULD GIVE NO STARS !!!!! Worst customer experience…read moreever placed an online order for pick up in store. I received confirmation. The order was ready to be picked up on Saturday and I had three days to respond. I show up on Monday and no one knows where my order is the manager Dillon said there was an issue with inventory and my game was sold to someone else. Did have any remorse or care for the inconvenience I honestly don't think he knows how to handle customer issues and just told me to call the 1-800 number which I did for the past 3 days and no one has called me back GAMESTOP Culver Center has horrible customer service don't ever buy anything online to get picked up they won't have the product and will fail to inform you making you waste your time coming to the store for no reason

Wow, they have the most obscure films! I'm a monthly member, I get to rent 4 movies at any one time…read morefor $30 a month. It's $5 per movie for non-members. They also put on weekly movie nights and sometimes host events with filmmakers! Going to Cinefile and picking out a few movies to watch brings me back the excitement I used to feel as a kid when I would go to the video store. They have SO MANY genres I hadn't even heard of and the people who work there are so passionate and knowledgeable. Definitely worth giving them my $30 as opposed to a streaming service that can remove my favorite content at anytime for prices that only keep going up.

I've been a member of Cinefile for almost three years and there has been nothing on earth that…read morebrings me more joy than going in that store, talking with the helpful clerks who work there about whatever films are divisive these days. My wife was telling me about a 1970s made for TV move she saw as a child, "The Legend of Lizzie Borden". She didn't know where she could find it today. "I bet they'll have it at Cinefile," I told her. And they did!

I came here for repair many people wait for pick up some lady come she try to repair herself many…read moreissue so worker explained she yelling at her after she say she want to go other shop so worker try to help me .I like come here whatever I need repair they do good job and good customer service

Very nice and easy to work with. Brought my PS5 in to repair the hdmi port and it was fixed the…read morenext day. Would definitely come back!

This is not a review of GameStop. We all know GameStop is overpriced and they do not pay fairly for…read moreused games. This is a review of Jesus who was working at this location on the morning of 6/14.26 Dude clearly needed some additional staff but we all know that in the era of late stage capitalism corporate most likely won't give him that. He had a very long line but was working on a trade in. Some in line were getting angry and he was able to keep his calm and acknowledge them and ease the situation. Then there was a woman who was extremely rude and cut the long line and asked him a question en Espanol. Jesus responded en Espanol and again handled it with class. When it was finally our turn he not only was apologetic and kind - HE WAS HONEST. Dude could have played us but instead he helped us make the best decision on a product. Jesus is an absolute asset to GameStop and I hope that corporate recognizes this and rewards him. Thank you Jesus

We went to the mall to grab a few essentials and I wandered into the ground floor store. It was…read moreclean but there was a line. I waited patiently for my turn because there was one employee (Maria) who was doing it all. Maria welcomed people straggling in while helping out the people in front of me. She was ubiquitous kind and holding it down. Not only did she help me find the games I was looking for, she gave me a printout on the games and where I could locate them because that site didn't have them. I was impressed with her professionalism, dedication to a job that doesn't appreciate their employees and her warmth. She handled everything like a boss and for that reason, I am leaving this review because Maria rocks!!!!!!!!!!!!!

Absolutely incredible, I loved all the games and variety they had. Jim told me that they were…read morehaving burgers and told me I would get some so I got free burgers YUM!!!. Also Elizabeth have me free Mountain Dew what a G and a Cuh. This place do be bussin bussin and fire definitely recommend it and I respect the drip here. SHEEEEEEEEESSSSHHHH

We absolutely love SafeHouse gaming. Thanks Joshua for excellent customer service. Can't wait to…read morebook you again next month

My husbands PS5 was getting stuck on a black screen after saying it would restart after "repairing…read moreconsole storage". We went to geeksquad first, which apparently no longer sends out consoles to Sony for repair. And then we went to GameStop, where we were told that they do not do repairs either. But the workers at GameStop highly recommended Videomen. That is how we came to know about this location. I came to Videomen with my husband after calling and explaining the issue that we were having with my husbands ps5 slim. My husbands first impression was very pessimistic, simply because the location looks like it hasn't been updated in years. We went in and met Tai. Tai is the only one working in the store. I believe it is his location. He explained he would try his best to fix the issue, and quoted us a price for the repair. He said if he wasn't able to fix the console, he would only charge $25 for his time, which we found very reasonable. Tai told us to give him a call in hour for a report on his progress. We left and my husband was still very doubtful, saying the store was empty, and outdated. I told my husband that it looked like Tai and the Videomen location had been there for more than 20 years, working to repair electronics. I told him, I put my faith in him much more than a kid working part time in a newer store. After an hour we called again at 5:00pm, well past the store closing time. But Tai answered the phone to let us know that he was still working to solve the issue and would need more time. We understood and agreed to give him another call back in an hour. Tai ended up giving us a call around 6:00pm letting us know the console was up and running perfectly again! He asked if we wanted to pick up tonight or tomorrow. I let Tai know we were about 25 minutes according to GPS and he agreed to wait for us to pick the console up from his store. When we arrived Tai was very communicative. He connected the ps5 for a monitor to show us that the console was up and running smoothly before he explained all he had done to repair the console, and the likely reason it failed to work in the first place. He told us he let the console run for about 45 minutes to make sure the issue didn't arise again. And literally explained everything we needed to know to prevent the issue from ever happening again. Now, My husband is in a much better mood since we have received the working PS5 back from Tai. And we 100% recommend him to anyone and everyone in need of an electronic repair. I definitely recommend calling beforehand to speak to Tai, verifying that he will be in the store. And to communicate the item you need repaired plus the issues you are having with it. It's very rare to see a mom and pop shop still standing, and I am happy I was able to support this gem in my community. We will definitely return for any future repairs our family may need, And will proudly refer Tai at Videomen to anyone looking to repair their gaming console.

I've had a disappointing experience here at Videomen and have been holding off on writing my review…read moreuntil now. I took my childhood Nintendo DS Lite to Videomen to get the top screen fixed as it was broken. I've been waiting for years to get the screen fixed and was excited to finally see it happen. When I came to pickup my DS, I noticed there was a popped pixel on the new screen. I told the guy who was working there who I think is the owner that there is a popped pixel and if he could install a new screen. He said he couldn't do that and all replacement screens have popped pixels. I ended up paying and still have a defective screen. I would never come back here or recommend this place to anyone.