We recently had them replace our storm door and entry door. Our threshold was a very old and in…read moredesperate need of replacement. Dan was very knowledgeable and explained everything well. He also took the time to help me find the entry door that would work perfectly for our house. Dan is very conscientious, fair priced and did a beautiful job. If you need door or windows replacements, I would highly recommend Dan at Alt Builders.

I'm writing this review on behalf of my friend Jeff who recently had a patio door replaced in his…read morecondo. Based on the reviews he read here on Yelp he decided to go with Alt Builders and their owner Dan. He contacted Dan and was who responded very promptly on a Sunday afternoon. Dan came out the next day to size up the job. He was prompt and very knowledgeable about what Jeff was looking to have done. The patio door was ordered and came in approximately 3 weeks later. Dan and his crew were able to come out to do the job within a couple of days and completed the job in a day and a half just like he promised. They cleaned up and the installation went smoothly. The price was very reasonable and Jeff is definitely going to hire Alt Builders in the future to get some doors installed. He highly recommends Dan for any work or repairs you might need.

When everyone else in Rochester said no, Dan said yes and helped me replace a bunch of windows in…read moremy basement in my new home that was long overdue. The price asked and quality of work was better than expected on both fronts and much appreciated, he made getting through the winter tolerable and my basement now has much needed air flow!

From the owner: We are a family owned and operated window and door installation company, we offer quality windows…read moreand professional installation at a affordable price. We serve Monroe and surrounding counties.

If you want cheap windows, and don't care about professionalism, these are your guys. Our windows…read morewere difficult to take out so I'll give them that, but we had to ask 3 different times for their crew not to wear their dirty shoes on our carpet and tile? And they still didn't respect it? Totally unacceptable. The owner of the company basically told us they rush the big jobs so they can get to to other jobs that day and come back to finish the work at ours. ruined a few windows and brand new door while installing and ruined walls, told us the painters can take care of it. We didn't even have painters lined up.. totally disappointed by the professionalism and quality. But like I said, they were way cheaper than going with other companies. So you get what you pay for

Ed and RCG did a terrific job on my windows. He took care to consult with me carefully about what I…read moreneeded. I got a great price on the windows. He kept me informed of when the windows were coming in. The installation was painless and his crew took care to make a few modifications to get my existing blinds to work with the new windows. Ed walked through afterward to make sure everything was done correctly and I was satisfied with the job. Excellent work!

Great customer service and knowledgeable installation…read more Problem with crank on one casement window and they Called the next day after install and said new hardware Is on the way. Bob and Larry great to work with. Bob even Fabricated a new round design that goes on top of sunburst Like window instead of using old one.

We had our new patio sliding door installed last week. Working with everyone at Window and Door…read moreSolutions has been great! Starting with the sales dept - they never tried to up-sell us like some of the competitors. We only wanted the door now, so we just talked about the door. The installation team is great too. They are courteous, clean and friendly. I like that each person on the team has a specific role so they know what they are doing at every phase of the project. Our new Pella door is beautiful!

The Good: - The…read morepre-sale process was smooth. Jake had an excellent presentation - They were the lowest bidder - The roof looks good and I have not had any issues with it. - Their "A" team came out to correct some issues (the flashing looked like it had been installed by a 4th grader) The Bad: - I was told that a PM would be onsite the entire time. In reality he was on site for maybe 10% of the project - My project was sub-contracted out to a another team and I was NOT informed of this. This became a major problem when I started having issues and could not talk to anyone (the subcontractors did not speak english). Note that Buffalo Fresh Roof is NOT the company you are signing with. The contract is actually with Bors Pros Construction - Within an hour on the first day, the protective tarps had come down and there was debris raining down on my deck and flower beds. When the PM showed up at the end of the day, he said that this could not be helped. Of course, that is garbage - they wouldn't put the tarps up if they didn't have a purpose. Also, this is not what I was told in pre-sales. As a side note, I saw the same sub-contractors working on a project down the street for another company a few weeks later. There were no problems with the tarps on that project. - The roofers decided to try to do a u-turn in my lawn and got stuck (I still have the ruts). They then gave me attitude when I refused to try to pull them out using my truck. - I have damage to my gutters, deck, flower beds and lawn. - I am still finding nails around the perimeter of the house To be fair, the PM did knock off the additional cost incurred in replacing some of the plywood. It wasn't worth what I am going to have to spend in the spring to fix my yard, flowerbeds and lawn - I just wanted them gone.

These guys were great. The roof over my restaurant got damaged by ice and wind during the january…read morestorm and Jake had a quote ready on the spot and got it to my insurance. From the time the damage happened to the time the damage was repaired it was just over 1 week. Thank god there are people out there who know what they are doing! Could not recommend these guys more!

Highly recommended! Excellent experience from estimate to final install. Seamless from beginning to…read moreend. We will use them again and are so happy with our new windows.

We had this company replace a few windows and one sliding glass door. The person who came to do the…read moreestimate was polite and made it easy. Didn't seem to try to oversell us. The lady at the showroom was helpful and to the point. Workers were good. They didn't have enough people on the job to get the sliding glass door upstairs, but they called in extra help and got there right away and got the job done. Everything went well. They did leave some metal outside which was annoying since we have a dog.

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

Edmund and his crew did a great job! Excellent workmanship and professionalism of our roof. The…read morecrew was excellent and did a great job cleaning up the yard when they were done. Awesome communication from start to finish. Highly recommend them if you need a new roof!

Ivory glass and window installed windows in my house. They are very good. I appreiated their hard…read morework.

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