Fast and efficient. They monogrammed my travel bag which was a heavy vinyl fabric. Excellent job…read more Reasonable price Great value.

Tom Getz at Agoura Embroidery handled my embroidery needs flawlessly. I wanted my golf partners to…read moreenjoy our recent Members-Guest tournament wearing matching shirts with an embroidered decoration. Tom instantly knew what I wanted and within 48 hours emailed me 4 examples to choose from. He completed everything a few days later, well ahead of schedule. I could not be happier with his service. Just wish I could say the same about my golf game!

I got my sons name on his school backpack and we love it . Great customer service, amazing work…read more and great prices. I will definitely use them again

I ordered some custom embroidered shirts, a couple years back and went in recently to have two more…read moremade. I specifically said that I like the shirts that I have but they are too big and so I'd like to order them in the next size down. When I got the shirts, they were incredibly too small so I went back to return them. They had all the information for my previous order on record. Turns out the shirts that WERE ORDERED FOR ME were a different model than the shirt that I had ordered before and the new size was incredibly different. When I tried to return them, I was told they would only give me 50% off on another two shirts. WRONG, I went there with a specific need and problem and I wasn't the one who ordered them. That's not the way you handle a mistake made on your end. I've referred a lot of people there over the years as well and that won't happen again and I will never be back. It should've been handled the right way the first time. Customer embroidered shirts by the way aren't cheap!

Ed, the owner, does not provide service that is acceptable. He majorly messed up my daughter's…read moreorder and does not take responsibility. He tells clients that they can "go away and he doesn't give a SH!t". He ruined an item of my daughters that is irreplaceable. So sad. Run away from this place. Hot temper and very unprofessional!

Ed does great work. Considering he is working by himself and managing all aspects of the operation,…read morejust communicating with him what I needed and when got the job done.

Fast, accurate and fantastic! Andrea is great to work with. After losing a month working with…read moreanother popular local print shop, we were frustrated. Our crews needed shirts! So glad I called Malibu Canyon Printing. The shirts look great and the printing process Andrea uses makes future orders simple and efficient.

Love Andrea's work. Very professional from beginning to end. There always was an issue with last…read moreminute changes on our side. She handled everything to perfection. Highly recommend her services. Excellent communication. A+A+A+ . I would give more stars if I could... VERY HAPPY CUSTOMER!!!

Needed a small batch of shirts printed for an event and most places either had a high minimum or…read morecouldn't get them done in time. XtraFly took care of it without any hassle. Shirts looked great, colors were nice and bright, and the whole process was easy. Will be back for our next order.

Been coming here for a few years now for my work shirts. Never had an issue. This time I did polos…read morewith embroidery and some hats. Everything looked good professionally done and turnaround was quick. Ahmed is great to work with he is very professional and gets the job done. Thank you Xtrafly!

First of called to confirm they could do what I was wanting. I live about 20 minutes away. Spoke…read moreto Jena Kennelty and she could not have been any more helpful if she tried. Drove over and she was able to assist me. Again, incredible customer service (give that girl a raise). Seriously customer service is a lost art. She sent me information showing me what the item(s) would look like and the cost. I could not be happier. So anxious to receive and give to the individuals I purchased for. Should I want or need anything in the future I will use this company again and would recommend! The young man who was greeting individuals as they entered the business was also extremely courteous.

My boyfriend is a marine and my puppy got ahold of a hat that meant a LOT to him as it has a…read morespecial patch on it from his first platoon. The hat was absolutely destroyed but the patch was salvageable. I knew the only place I felt comfortable asking to fix it was Eastwind and I was right! They found the exact hat and transferred the patch over, you would never know it was a different hat!! We are so grateful and appreciative. Thank you Eastwind!

I've been knitting now for 11 months and always look forward to my time at Eva's. She was helped…read moreme with projects, guided me to the right yarn and encouraged me along the way. I love the yarn selection and enjoy stopping by to work on my knitting. The knitting group is always friendly and encouraging. Eva's yarn is the BEST!

Beautiful store, beautiful yarn--but an absolutely terrible customer experience…read more I walked in ready to spend money on yarn for several upcoming projects, but the staff were incredibly rude, cold, and unwelcoming. When I asked about classes, I was met with such a dismissive attitude that I honestly felt embarrassed for even asking. After leaving, I checked the reviews and was disappointed to see that I'm clearly not the only person who has experienced this treatment. I wanted to support this local business, but I won't spend my money somewhere I'm made to feel unwelcome. Beautiful products mean very little when the customer service is this poor.

We had an event and Eli and his team came to do customed travel cases embroideries on the spot…read more It was very successful, clients loved it. Eli's team is super nice. Communication was great! We will definitely stay in touch for future events. Thank you!

I brought a personal item here to get embroidered for my fiancé in time for Valentine's Day. This…read morewas a very small but special project agreed upon to be done on a certain date before I brought it in. It was a simple phase on a pocket square that he would wear on our wedding day. The price was high for a small project but due to the great reviews - I felt it was justified to make sure it turns out well and look professionally done. Initially they were great with showing you pictures of the placement and helping with font and size suggestions and were quick to communicate through email Then I was called ON THE DAY that my project was due to say that they've damaged my item beyond repair - oil stains or some sort of stain created by the process of the machine. They have took it upon themselves to reorder my item from the original vendor and are now waiting for the item to come in (unknown amount of days). While I appreciate them taking the initiative to replace and fix it (luckily it can be replaced)- I'm still without the sentimental gift I had planned ahead for tomorrow. I did wish there was communication prior to the due date After the owner also called to follow up and apologized and did his best to rectify the situation. The communication thereafter was also great in updating when my product came in and estimated time of completion. They were nice enough to ship it to me as it was hard for me to find a time to pick it up during work hours. I ended up getting my product and we are satisfied with the end result and it turned out as I hoped.

The owner is so kind and inviting. I attended a workshop and loved it. The environment is warm and…read moreinviting. They are kind and patient. Truly an asset to the community. Highly recommend supporting this business.

So sad to not support The Makery any longer. I was a very early adopter of the original shop, going…read morewith friends as well as regularly getting Take and Make kits. When the subscription club started, I was in the initial round, paying over $100 every couple of months for a long time for blind projects. Veteran family, woman, POC owned company - and cute fun. I taught friends to love them and brought several new subscribers to the business over the years. But the customer service has left me in complete (negative!!) disbelief! Unfortunately, Jolie and The Makery have lost my support. There were some super bowl Facebook "games" in February of 2022. I engaged with the posts for fun, expecting nothing. Then was notified I had won a free sign and to contact them for shipping. I did. As you can read for yourself, for over 6 months I've been told different stories while nothing has ever shipped. It's shocking because the website is full of items for sale that match the give away. Jolie and team simply needed to send something surplus they never sold and be done with it (it was a random design after all). It's become principle. Companies ask you to engage to grow their social media presence. The giveaways need to be followed through with. Especially for a long standing customer. Honestly, even letting me know the timeline or that they couldn't afford to send something would have been enough. Acting annoyed I asked didn't sit well with me - With a little communication, I would have said no worries, I didn't need anything! I have entire boxes in my garage of her projects not started as I supported for so long but never had time to do most of them. About 5-6 months after the back and forth there were items posted for sale. I simply asked if any of those were available for the giveaway never sent. My comments were deleted, I was blocked, and my messages and since been rejected. I was treated as an aggressive troll, not a customer that had been respectful and spent quite a bit of money. Simply put, The Makery uses customers to increase their social media engagement and sales, yet doesn't follow through. Support has been lost - from me. Don't fall for the "we love our customers so much". They don't. You could be taken advantage of too! Lots of similar kits from small businesses out there from great, small businesses - some even cheaper! Shop elsewhere!