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    Problem Solved Home Improvements

    5.0 (5 reviews)
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    RoofAdvisor - In progress roof replacements in Shelby Twp

    RoofAdvisor

    (8 reviews)

    I was in the construction industry for over 50 yrs. as upper management and business owner…read more Roof Advisor performed our reroof very quickly and efficiently; they were very clean and removed all debris from the work site. They protected our landscape so as not to damage the landscaping near the home. I did have a minor concern, but, Erik their general supervisor handled it the very next day. When I called their office, Chris' administrative assistant was cordial and responsive. Upon speaking with Chris, he was very respectful, professional and a man of integrity. I do recommend Roof Advisor! Joe S ​

    Do not hire this company. We had nothing but trouble getting the job done. We were given multiple…read moredays of coming to do the job and it was changed at least three times. They misrepresented the quality of the shingles. We were told they were the same quality as we had and they weren't. We ordered one color and later told we had to order another color. Our neighbor used the same company and we were assured they were not waiting to do both jobs on the same day. We had our order in ahead of theirs and guess what, both were done in one day. My husband had to go over to the roofers and say, we are first. We were charged for the dumpster rental as was our neighbors and we shared the one dumpster. It was just one thing after another with this company. When the roofers finally showed up the job they did was so-so. There were ripples in the roof edge and we asked them to fix it. It was because we had metal gutter guards on our gutters. So instead of taking the time to do the job correctly, they cut them! Yes, cut them. It voided our warranty and ended up costing us an additional $475 to replace them. Roof Advisor offered to install some cheap plastic ones, telling us that was industry standard and my own research proved that to be untrue. They would have been down the street the first storm we had. By the time the roofers arrived I had lost all confidence in this company, but the supplies had been sitting on our roof for weeks. The supplies were delivered, the shingles put on the roof and the accessories next to the house. It was taking so long after delivery my senior husband had to move it to the garage so it wouldn't be damaged or stolen. It was over two months from the first date we were given until the poor work was done. No permits were filed and we had to ask for that to be done. We had to remind the roofers that the vent needed to be installed, they were in the dumpster. There was poor communication, poor salemanship, poor information related, and just a poor company in all. The company who came to replace the gutter guards said we should send a copy of the bill to Roof Advisor because it was appalling what they did. No reputable company would do this. So, there you have it. No, we did not send the bills because we know it would do no good. Save yourself the aggravation and go with another company.

    Problem Solved Home Improvements - roofing - Updated May 2026

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