This is not a doctor review but en experience review. Uropartners is cheap on back office…read morefunctions. The appointment system is horrible. Long wait times on phone. Very slow appointment processing. Try northwestern if just for ease of use, life is too short for this level of incompetence.

Good and kind medical staff, no complaints there. However billed 2x for one followup procedure…read more Appeal was denied showing that the accounting office didn't bother to look at the two separate instances billing the same amount for the same procedure. Be careful doing business with these people.

I am not happy about his procedure of my case in NCH Arlington Height, Illinois…read more At ER situation, incerted a stent with out My concent ( after incerted, processed ). any reason, I want it to be removed. But He is not. The reason under processed Treatment. ​

Dr Martinez has been our family's urologist for the past several years. He is always very…read moreprofessional and caring. Dr Martinez, his office manager Shirley and receptionist Sue were especially accommodating recently , as they arranged for a last minute appointment change for my elderly father. We greatly appreciated their kindness during what had been a very stressful time for our family.

Dr. Mark Brandt with Uropartners has been my urologist for over a decade.  He and his staff  have…read moreover the years kept on top of my urological health and related preventive maintenance.   He is a very knowledgeable and experienced urologist, a top dog at Uropartners, and also Chairman of the Urology Department at Advocate Lutheran General Hospital.  He is communicative with a dry sense of humor and also doesn't waste time.  I'm really happy and comfortable to be under his surveillance.  He also has two dedicated, knowledgeable, and long time 15+ year PA's whom I have also met over the years - Donna Mullahy and Brian Hennig. Apparently Uropartners as a medical group has quite a few offices throughout Chicagoland, but I have only dealt with the two offices in or near Park Ridge - namely this one, and the one at Resurrection Medical Center. Thank you all!

Good luck trying to speak to a human over the phone. The first time, I couldn't find the place and…read morewent in circles trying to reach someone for information. Eventually I found the place on my own and was treated rudely for being late. They scheduled me for another appointment almost a year later (I didn't book it!) and I was trying to reach someone to cancel. When I finally did, they continued to contact me to confirm my appointment. Do just robots work there??? CANCEL MY APPOINTMENT PLEASE.....FOREVER.

Popped in for my annual exam…read more Dr Norris and his staff are second to none. Best in the business. Dr Norris sits with you and addresses whatever is on your mind. He doesn't try to rush you out. He makes sure whatever is on your mind is talked about. And his front desk staff are the best especially Jennifer. She's a sweetheart. Thanks doc and team for always taking great care of me Bob

Very thorough and compassionate care, always! Dr. Gerbie is someone who you can count on to give…read morehelpful advice for any concerns you may have regarding urological and related health issues. Top quality! Also, a comfortable office environment.

The medical care here is adequate, but the back office operation is sorely lacking. As a patient…read moreof several Doctors here in succession over the years, I have found that they are hard to get hold of - their internal email system simply does not let you send a message. It just fails 100% of the time and says "call us". This year, as I had not been asked nor contacted about a set up for an annual appointment, I was penalized. I found that when I needed a refill of a prescription, they refused because I had not been in "on schedule", even though I had an appointment already scheduled, but set for 6 weeks in the future. Just go somewhere else.

Started seeing Dr. Paik two years ago for treatment of bladder cancer and have been going for…read moreregular follow-ups. He explains well and keeps me informed of each step. Answers all questions and doesn't rush through my appointment. I had one problem a while back when I called about a concern and it was very hard to get staff to respond to my call. Other than that, I've been very pleased.

Do not go see Dr. Engyl and his office unless you have no other choices. This place is so…read moredishonest I can't believe they are in business and have the Northwestern reputation. They deliver no value and will charge you an arm and a leg. Sickened that people operate a practice like this with no repercussions. Better business review please help innocent patients from getting screwed over by their over priced worthless "care". So dissatisfied and dissappointed.