Rude, uncaring, disrespectful staff. Cannot recommend, and I see others feel the same way too. If…read morethere are great doctors here, its a real shame their customer service isn't better. My husband tried 3 times this week to get an appointment with the Libertyville office. The receptionist (same person each time) was incredibly rude, disrespectful and very unwilling to help. She should be fired and I cannot believe that this person would be allowed to work there based on this experience. This was the absolute worst customer service I have ever experienced with a healthcare company. I called for my husband not too long ago today and she rudely hung up on me while I was - very nicely may I add - explaining how much pain my husband was in, and that there is a technology issue with receiving information via fax to get an appointment scheduled. There is something wrong with this person. My husband's doctor faxed paperwork over 3 different times this week and they are telling us they are not getting it - hence why I was hoping for an alternative way to receive the paperwork needed to get the appointment. Seems they do not care much for patients or trying to assist with resolving any issues like this that come up. At this point, I'm not even sure I want my husband in the care of this place. A simple test was all that was needed to get scheduled, if they cannot even get that right, how can we trust their medical services too?

I have been with Dr. Katsamakis and his Team for over Five years now. I've been through many rough…read moretimes and he has helped Me every time. I couldn't imagine going anywhere else for a Doctor. The Doctor will gladly talk with you as well as his Nurse. I don't understand all the whining I see in the other comments except people just like complaining. He has saved My Life twice now and will always help where he can. I've never once had an issue over the phone speaking to his group. Just speak slowly

Everything was very professional. All my concerns were addressed. The person that did the bathroom,…read morehis name is Ivan, was a very nice man. He was neat and clean and very talented in what he does. you won't be disappointed.

Stay away. She is unprofessional and an arrogant asshole. I told her I was going to file a…read morecomplaint on her billing practice (double billing and not including cash payments) and she wrote the Sec of State in less than a week after that I was unfit fit to drive. She'll post some BS as usual to support her narrative but the lord knows her ways. Please reach out and I'll show you the communication and proof. Anyone want backing for a class action...reach out.​

Dr.Robbins has been a wonderful doctor and he worked to help me find the treatment & medicine that…read morewould help me the most. He actually listens when you talk to him and doesn't give up trying to find the patient The best medicine & treatment for their condition. For myself, he pretty much helped to give me my life back. Not that I was totally pain free, but he did work to find the best meds that helped my condition the most. He helped me to get most of my functioning back, and got my chronic pain under control far beyond the level that any other doctor was able to. My wife and I are so grateful to Dr. Robbins, for all the things he has been able to do for us over the years. As he is currently retiring, we will greatly miss him, and many of his staff. Paul

In full transparency, my review is of my experience trying to see Dr. Robbins because,…read moredisappointingly, I never made it past a terrible experience with his staff. I've been managing a post-traumatic headache for over a year. The neurologist I've seen regularly recommended that I try a headache specialist after exhausting other available options. Dr. Robbins was one of the recommendations he made. I called in early November and was greeted with a brusque, "Doctor's Office" by the person who answered the phone. After clarifying that I had called the correct office, I explained that I was a new patient calling to request an appointment. She asked if I wanted an appointment with the nurse practitioner or the doctor. I explained my history, unsure of what the correct answer would be without any context. She acknowledged I should see the doctor and then told me their first available appointment was January 14. I expected a wait. And I realize Dr. Robbins is apparently a good doctor, which translates to being busy. But when you've had a headache for almost 500 days, waiting another two and a half months feels intolerable. I agreed to the January 14 appointment, figuring I would find a way to make it work and that it would be worth it. Until. Until. Until the office called me back and told me Dr. Robbins would now be out of the office on January 14 and would need to reschedule me. For a later date. Are you effing kidding me? I hope other people have better luck. I provided full availability to them, willing to bend over backwards to get some relief from this headache that's been plaguing me. It's disappointing that their customer service is so poor and more disappointing that I would be penalized for a change in the doctor's schedule after waiting 10 weeks to be seen.

I had a horrible accident I was in a coma & in the hospital for a month cracked. My skull came out…read moreof that accident still alive, with a TBI but alive and have been suffering my whole life with debilitating headaches. I get all different kinds like migraines and neuralgia, Cervicogenic Headaches & tension and with a TBI I know there's another one but I can't think of the name. I never had a doctor Listen to me like Dr. Alex did he spent 2 1/2 hours with me on my first appointment I'm going to continue with him as my doctor and I'm grateful for the advice that he has given me so far. Most doctors are too frustrated with me,my case is too complicate. I highly recommend Dr. Alex. He's a doctor that cares and doesn't just want an easy patients. He's highly intelligent and educated and willing to help patients that are suffering.

Dr Alex was the third Dr and only Dr who could truly help me with my very debilitating complex…read moremigraines! He listened and pinpointed the diagnosis when we talked about my complex migraines, which are identical to hemiplegic migraines but impact both sides of my body. These types of migraines force my body to shut down completely and I am literally like a stroke patient for 24-48 hours after. Dr Alex is a true headache and migraine specialist and is so knowledgeable, kind, and very up to date with the diagnosis and treatment landscape for headaches and migraines! He narrowed down my diagnosis, took me from my 3 different migraine medications down to 2, and him and his office spent the time to appeal my insurance so that I could receive the medications I needed! I feel so supported, seen and understood by Dr Alex and his team! Every staff member is kind and knowledgeable! I'm beyond grateful to have a great migraine specialist helping me now!

I've been pretty disenchanted with the medical community lately. Yes, there are many incredible,…read morecaring professionals out there, but then there are the incompetent, irresponsible rogues that ruin it for everyone. Dr. Sheldon renewed my faith. Not only is he an outstanding Neurosurgeon, but he is a caring and ethical man. Faced with a frightening spinal surgery, I saw Dr. Sheldon for another opinion. After the most thorough exam I ever had, Dr. Sheldon took the time to review my MRI and X-rays with me. He actually explained what I was looking at on the MRI. After discussing my concerns and fears about having the surgery, he persuaded me to try alternative treatments. He corroborated the serious nature of the surgery and the risks involved and told me honestly that I should not rush into this. I found that extremely impressive, since he operates for a living. I would recommend Dr. Sheldon to anyone with a spinal or brain issue. This is when you really need a doctor who is more interested in the welfare of their patient versus the financial reward.

One of a kind Dr! Honest, kind, understanding, open minded, strategic thinker, determined,…read moreoptimistic, precise, great teacher, and the list goes on. Dr. Lopez has been my moms Neurosurgeon for 18 years. Her most recent hospital stay was for a Emergency VP Shunt Revision. Due to some complications (from my mom) her stay was over 60+ days and Dr Lopez brought her through it! He never ceases to amaze me. When times got tough he took the time to talk to me and reassure me that she was going to be okay. Day or night, he has been there and always with a smile ready to handle whatever our needs have been. We are definitely proud to call him our #1 Neurosurgeon!

I have known Dr. Lopes for years and I must say I recommend him over any Neurosurgeon in the city…read moreand probably the country when it comes to NeuroEndovascular Surgery. He is always at the forefront of technology. His Dynamic and experienced approach makes him one of the most unique surgeons on the face of the planet. I can't say this about many surgeons, actually only one. In the case of an emergency, without a doubt would like only one NeuroEndovascular surgeon to work on my loved ones and myself and that is Demetrius Klee Lopes. When you have worked in the medical field you understand what kind of statement that is.

I have been a patient of Dr Premkumar for the last year. Before that I was receiving my neuro care…read morefor Parkinson's Disease at Mayo Clinic, MN. The head of Neurology at Mayo highly recommended Dr. Premkumar. I was hesitant trying a new neuro Dr, however the care I have received from Dr Premkumar has been nothing but EXCELLENT. She cares about her patients, listens, and my checkups are never rushed. If you are looking for a Neuro Dr that specializes in moment disorders, I highly recommend Dr Premkumar.

Worst care ever Staff very unfriendly…read more Fraud Horrible communication skills Would never recommend

My physician of many years recommended this office to assist me with multiple aspects of my primary…read moremedical condition affecting my life after a major hospitalization. Over the years they have worked to help continue my care plan in a way that has changed when needed and every year my quality of life has increased since I began working with them.